i requested a non-smoking room

the breakfast was not good.

mediocre room at best. tiny pool. few options at breakfast.

pool was nasty

breakfast doesn't have many options but dennys and other restaurants are across the street

great local casino. free airport shuttle is a real plus. good dinner buffet

buffet wasn't open nor did they have spa services available while we were there which was a letdown

the spa and pool.

the spa tub is my favorite.

the pool and spa were exceptional. friendly and informative staff.

the boutique and the spa not being open

our spa tub

there was a ring of dirt around the spa tub from where it wasn't clean prior to the arrival.

spa tub is amazing

bed was wonderful. spa tub awesome. the whole staff was great.

staff was very friendly and helpful, they let us check in a lil early and the spa tub in the room was nice and

i assumed for the price paid per night there would be some free things like breakfast or a spa discount or

we also purchased a spa package that was amazing

excellent spa service

loved that they had a spa on the property but wish it would have been open to the salon like i wanted

only thing i see that can be improved was the spa does not cater to acrylic or gel nails

due to covid, the spa and gym were closed.

spa / amenities of property

i would definitely come back again and try the spa next time

due to covid the spa was also closed

breakfast buffet in the morning would be great . also the spa needs to open up to get massages!

basically all inclusive plus the spa was amazing!

i think spa was little high

the food staff spa restaurants casino everything was great

my sister tried the spa and was delighted

sauna and spa service was excellent

room service prompt spa is a fantastic

the room was clean and accommodating. the spa was amazing, staff very friendly and helpful.

room was very clean! beds very confy. spa was amazing!

loved my spa day

also, there wasn't a microwave in the room and no laundry room for guests to use

spa tub could have been cleaner

the location is great! our room had a spa tub and patio which was wonderful!

i booked a spa room and it was not and the view from the balcony was of a alley

spa tub

the location to the center of town. the spa bathtub.

wish that y'all had a day spa in this particular hotel but i found one but every thing was nice

i booked because of the hot tub spa that is not working

they didn't have enough towels and the spa was broken to the jacuzzi.

the spa pool was unkept and seemed that it had not been cleaned in a while

they had kids in the pool making noise till 11

the pool and spa were very dirt (lots of debris floating in the water)

gave a spa like feeling

no spa or hot tub

very clean. the hotel smells like a spa ! bar and restaurant was great. best food and drinks

online said there was a spa and hot tub

poor sound insulation. kids were running up/down the hall, slamming doors.

room service kept our room clean every day with new covers

we would walk in and it would smell like wet dirty laundry (or feet)

poor sound insulation. kids were running up/down the hall, slamming doors.

people parking in handicap not handicaped.

i enjoyed the view. i enjoyed the master room. also last but not least the spa tub omg

great spot for taking the kids.

wifi went out and they didn t seem to care

it is pet friendly and the staff were most kind

the fact it's close to the casinos such as treasure bay and hard rock cafe were all incredible

we booked a king smoking room with a spa tub

turned on spa tub and a roach came out in the water

could not get room i reserved for spa tub ..

room service just walks in without knocking every morning before 10 am

pool was closed an has been at every room i have been to this past week which was something we all

we had hairs from the last guests in our shower and in our spa bath

quiet hours didn t seem to be observed well, spa tub not cleaned very well

the room was clean and the bed was comfortable and we loved the spa tub and ac was cold.

spa should be for adults only, not kids

the pool and spa were great! the room was good and i loved how dark the room got for sleeping.

was hair and some kind of goop in the spa tub

the spa tub is really nice

spa tub

the manager gave me a discount on my room for the spa and shower being dirty

pool could have been cleaned/ it was dirty or it looked like it hadn t been cleaned in awhile

remotes didn t work and spa tub could have been cleaner also no shower liner and had to dry half the floor

the spa bath tub in the king suite is amazing!

spa tub was nice in the king suite

should not claim a swimming pool if it is not heated to usable temperature or an exercise spa room if the

parking