turned on spa tub and a roach came out in the water

we booked a king smoking room with a spa tub

could not get room i reserved for spa tub ..

non-smoking room has always been used as a smoking room from the smell and all of the tobacco residue

no pool access and no breakfast as advertised but totally understand due to covid 19.

paid for a king room but door was broken so got downgraded to queen room - assured it was a non smoking room

the breakfast was not good.

i requested a non-smoking room

my 'non smoking' room was obviously a smoking room up until the time i checked in

(non smoking room)linen stained , i had to go to the office to get towels, bathing supplies

a room with a spa

spa tub is amazing

i liked the spa tub being in the bed room.

there was a ring of dirt around the spa tub from where it wasn't clean prior to the arrival.

our spa tub

great local casino. free airport shuttle is a real plus. good dinner buffet

the spa and pool.

the pool and spa were exceptional. friendly and informative staff.

the boutique and the spa not being open

buffet wasn't open nor did they have spa services available while we were there which was a letdown

the spa tub is my favorite.

i assumed for the price paid per night there would be some free things like breakfast or a spa discount or

coffee shop, restaurant, spa and casino

we also purchased a spa package that was amazing

only thing i see that can be improved was the spa does not cater to acrylic or gel nails

excellent spa service

i would definitely come back again and try the spa next time

spa / amenities of property

breakfast buffet in the morning would be great . also the spa needs to open up to get massages!

due to covid the spa was also closed

due to covid, the spa and gym were closed.

the room was clean and accommodating. the spa was amazing, staff very friendly and helpful.

room service prompt spa is a fantastic

room was very clean! beds very confy. spa was amazing!

loved my spa day

room service was really nice

spa tub could have been cleaner

i booked a spa room and it was not and the view from the balcony was of a alley

was great, i like the room but i guess for the spa room i expected a little wow from it for the price

loved the spa bath and the closeness of the casinos.

spa rooms on the rear

sauna and spa service was excellent

room and view, spa tub

the food staff spa restaurants casino everything was great

my sister tried the spa and was delighted

the senses spa was amazingly life changing

i booked because of the hot tub spa that is not working

they didn't have enough towels and the spa was broken to the jacuzzi.

the spa pool was unkept and seemed that it had not been cleaned in a while

wish that y'all had a day spa in this particular hotel but i found one but every thing was nice

parking but its no biggie

online said there was a spa and hot tub

very clean. the hotel smells like a spa ! bar and restaurant was great. best food and drinks

no spa or hot tub

gave a spa like feeling

the pool and spa were very dirt (lots of debris floating in the water)

pool broken cement in bottom, little girl cut foot many cracks sharp edges on side of pool

staff, breakfast and location

the kids loved all the options

was excellent and the staff was great, the room was very nice and the breakfast buffet was wonderful

location is great- walking distance to restaurants, beach and fun center for kids

i enjoyed the view. i enjoyed the master room. also last but not least the spa tub omg

were rusty,the ceilings had water wholes as if there was a leak,the whole bathroom was awful my kids and i didn

not enough parking places

wifi was only available right up against the window of the room, and there was no signal elsewhere

kids enjoyed pool area n the beach across the street