no spa facilities in the hotel - missed it!

added bonus, the spa across the road was a great way to unwind after my exam

pool

room service was very off schedule

wifi didn't work and the room was very small for the price.

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

love that the room i booked had a kitchenette- i saved so much money being able to make our own food rather than

the little kitchen even though we didnt cook food as we were always on the go.

when i opened the door there was laundry on the floor and unmade beds

the parking lot was a bit tricky to get into, but overall no complaints for the money i paid.

and one kid and got it for 250 per day kitchen was in front of room just one mere distance free parking and fast

was easy to find very good beautiful garden that our pet could play there we paid extra fee for our pet they

nadi and alex are good staff we got a lot help free wifi is included my members are happy to book it next time

had a pet, and upon arrival they provide us a good room with the pet

big mega private property we had a comfortable rest and peaceful stay fast wifi for free free parking great job

breakfast was good and staff also friendly

were hauling a small u-haul trailer, which we did not want to unhitch and this location has tight parking and

stayed in early spring so no pool yet but will report back after the next stay

and the breakfast was fine with choices from yogurt, cereal, pastries, toast, scrambled eggs, sausage, hash

the pool was gross

the staff were friendly and helpful. wifi worked great.

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was

good parking and close to sky train

the parking is limited, however, from our room we were able to keep an eye on our car

the breakfast was delicious

corner room with spa and balcony was fantastic. bed super comfortable

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

room has it's own spa bath

spa bath jets are on the bottom only creating a lot of splashing which can get messy

bed was very comfortable, bathroom spacious with nice spa tub, balcony excellent addition to look out at pool

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

room was excellent with kitchen area great fridge and dishwasher> i was there for a shopping trip with two

the breakfast bar made our lives so much easier

the kids loved the swimming pool it's open until 11pmud83dude0a

breakfast was good

nice hotel room. clean quiet, parking garage, casino resort.

our room must have been close to pool as we could hear kids and yelling and screaming.

free parking. nice, clean rooms and linens.

is no pool

not having breakfast including for highest pay room.

nothing to really complain about, although the spa and pool are not desirable.

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

rooms great staff and good emenities such as spa pool and sauna

gym , elevator was down due to renovations

the price only because the gym and hot tub and sauna were of poor quality

the wifi was a bit patchy, and kept logging off and on.

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of

simon hotel was a great place to stay for a basketball game as it was steps to the west gym and was new and

price for 3 nights, having breakfast included with price, was excellent

breakfast was fantastic location great too

found out about their spa on our last night there, and we called in an hour before they closed to see if they

and the night before we checked out i asked room service for the nesspresso pods and milk and they said they

i missed it when i booked that there was no free wifi, however i sure caught it on my bill

beautiful rooms and views. great pool and hot tub area.

the cost was too high. room service was very expensive. 2 plates of wings with a tip was $55.

services were not offered (15 min welcome massage, spa or fitness) nor was any substitutes offered

spa tub in the room was huge

sofa bed sheets had sofa dust/dirt and had to be wiped down difficult to step over large spa tub side to use

liked having a little balcony, loved the pool, the spa and oudoor lounges

warm outdoor pool and hot tub, fairly central location.

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart

we missed the pool

plenty of parking and the hotel staff were very occomodating

modern clean rooms with great wifi, ideal for business travelers or if you want to stay out of town they even

the pool hours could be open longer.

wasn t clean. parking lot is small for large pickup trucks. debris all over the property.

the price was absolutely great for the size of our room that included a kitchen and living space

free wifi

wifi i

property, especially the surroundings were not maintained i had booked a family suite with kitchen, but the

staff were really friendly. parking was close to the rooms so it was very convenient.

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

we had good wifi, lots of clean towels, and very quiet

there was also plenty of parking if you have a car

is used on there site doesn t not represent what the rooms look like extra charge on having the kitchens no

chose the spa king rooom

my kids were not ready to wake up by 8/8

and the kitchen staff who had the breakfast ready were wonderful

breakfast was hot and tasty. bed was comfortable.

plenty of parking

jacuzzi spa bath & breakfast

the king bed was very comfortable and the spa bath very relaxing

and facilities - laundry and pool/spa were great to help us prepare for our next

fiance and i booked the king room with a spa tub, and you can schedule to use the pool and jacuzzi just for

the spa tub in the room!

the pictures we could see a kitchen

the free breakfast is great; it saves time when you have a meeting to attend

wifi barely worked. that was my only complaint. otherwise, everything else was great

free shuttle into town was a bonus

great place to stay with kids. free breakfast and shuttle to canada place

the staff were very friendly, and along with it being pet-friendly the front desk they even welcomed us with

we used them many times for info and to get a late check out and always accommodating

was able to get a 3 hour early check in at

nice comfortable room, good tv, good wifi, ihop, nice grounds, ihop next door, free coffee and free airport

the staff were amazing and friendly with my small kids

for the spa for christmas

love what they have done to the rooms, so much more spacious , very clean , quiet exceptional heating/ cooling

late room service available.

i also appreciated the restaurant choices and lots of free parking at the hotel

casino was fun and clean and lively

was nice to find coffee in the kitchen

kitchen had all you need bbq too outside if you needed one

the kitchen is perfect

the location is close to a shopping mall and the room has a full equipped kitchen

highly recommend to families passing through, as we were able to do laundry there and cook our own food

the had a spa that looked appealing

staff were very nice and the bar and restaurant were quite good

no gym, no elevator.

the amenities are minimal, no pool etc

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

spa treatments are wonderful

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance

spacious room

i splurged at gorgeous gordon ramsey steak and at the spa for a mani-pedi, really felt top notch

wifi was intermitten.

when they allowed us to check in early and rest as we were from a 13 hour hour fligt with 2 kids

shuttle to the airport was great! comfy beds! good front counter staff!

kids loved the breakfast waffle maker!

proximity to airport train and ferry bus. free breakfast. non-smoking.

no room service

it was so convenient and easy to access, on the ground floor, and the spa was lovely

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking

nice pool and jacuzzi spa on main floor

all-day water and coffee, microwave to reheat your food, and if it weren t for covid, pool and spa would have

free wifi

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very

liked the fun colors of the room, the cleanliness, the spa like bathroom, etc

the pool and spa hub are great- hot and strong water on the roof top with the great view

location to airport, staff and shuttle!

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

it because it had a shuttle, but unfortunately they were on strike

it ws the most expensive hotel we have ever stayed with no room service

airport shuttle was a wonderful service and it was on time

comfortable, clean and frequent shuttle to the airport.

one bar staff at night who struggled and then was irritable when additional staff gave some support

spa facilities were nice

great spa just not open sooner or later

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location

the spa treatments are pricey but good

my kids want to come back and that s high praise coming from and 8 and 6 year old girls

best location and a lovely spa as well

really enjoyed the spa facilities and outdoor jacuzzi

service, clean room, excellent room service and jw spa staff

we were late with checkout as we had a concert the night before and ended up going to the casino after but they

breakfast room service is normally just fine but not in douglas

location was good. hop on hop off bus outside door pool and spa was good.

and spa were excellent, thanks and much appreciated after a long day s walking about

good pool spa and fitness gym.

the new pool and spa were fantastic

spa was downright dirty with lots of dead skin cells floating in it

good location close to downtown. the sauna and spa were wonderful.

we loved the spa on level 2 after a day of

the spa and sauna are also very great for travelers to relax

the sauna and spa were great and clean

nothing at all but i didn t visit the spa or anything else in the hotel. basic sleep only

gym and spa were closed for renovation. some renovation noise during the day

location, spa and breakfast

loved the location. the gym was great! i loved the ping pong and football with my kids!

excellent price, ubicacion, bed, breakfast included, wifi, excellent

gym was very good; location, customer service and friendliness of staff was excellent

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of

they provide complimentary bikes and water. the spa is very good.

room with 2 queen beds was very spacious, very clean and well maintained

room service was very clean and well done

convenient location, friendly staff and pet friendly.

was was spacious and comfortable

had a lovely indoor pool & spa area which we unfortunately didn't make use of

allowed early check in when we arrived at 10am after our cruise, which was awesome

attached restaurant had good food but in both in-restaurant and room service meals from it, we were appalled by

and late check out

the pool, spa and gym were lovely and well fitted out

pool and spa were appreciated by the kids

spa was good but small, the pool was outdoors, the sauna was small and its location was very tiny

woud have liked to have connected rooms for kids and parents rooms.

foyer bar/lounge area was a huge let down

no spa or pool.

comfy beds, early check in

location was great. room service provided was excellent as well.

too noisy crowded bar (had to take our drinks and sit in the lobby)

so when they suite check if they can split beds for kids/teenagers

very expensive room service options

we ordered room service - after waiting for 40 minutes, we called again, and they brought our order

we did like the bar and the it s coxcktails

the breakfast was delicious, and happy hour in the bar was great

have nice bar and restaurant attached

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

the wifi signal on the third floor wasn't that great.

free wifi

also, there is free coffee every morning and free laundry

spa is excellent and recommended

rooms were spacious and comfortable

the bathing products is from utopia spa which has very relaxing scent

we had a great time at the outdoor spa and pool

spa services

love to have a spa at this location for treatments, but it wasn't too far to walk down the street to fairmont

spa water is way too hot, pool water is a bit cold for the wether in april

would have been great to have a day spa on site

loved my room that was so close to the pool, spa area, hot tub, and had a walkout terrace

enjoyed the pool and gym spa jacuzzi

spa - sauna (never on and took too long to warm up to make it worthwhile hanging around)

bathroom spa like

i really love the spa pool at the hotel, we had it all to ourselves too.

location. on site brewery. spa - jacuzzi

spa was only luke warm

everything pool spa area location best city hotel i ve stayed in

the rooms were impressively spacious, spotless, and beautifully maintained it s rare to find this level

amazing staff and room service

we had a mini kitchen in our room

wifi difficult bed could be positioned so you could see the sea view rather than the circular

perfect location, beautiful king size bed, very clean and the spa was a great luxury

the wifi did not work very well in the room i was in.

with charge for wifi

low lighting in room basic gym (only weights & 2 treadmills)

staff on reception were very helpful and organised for us to have early and late check out