gym and shuttle bus

to airport with free airport shuttle

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and

it because it had a shuttle, but unfortunately they were on strike

however this hotel never provide the free shuttle services to airport anymore

it was so convenient and easy to access, on the ground floor, and the spa was lovely

nice pool and jacuzzi spa on main floor

all-day water and coffee, microwave to reheat your food, and if it weren t for covid, pool and spa would have

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking

stayed here with young kids, it was amazing, close to airport and all the places around this place, definitely

it would also be nice if the guest can use the facilities in the kitchen

tea and coffee was available in the kitchen and in your room

beautiful facilities with ample parking

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

parking was free and close to the front door, on the drive

we ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we d be in good

close to airport. quiet. pet friendly

included parking for 9 days plus the free shuttle were the real attractions, but the hotel is very nice

bathrooms were clean, parking and wifi free

parking lot is right in front of the main building that provides higher

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very

the pool and spa hub are great- hot and strong water on the roof top with the great view

liked the fun colors of the room, the cleanliness, the spa like bathroom, etc

free shuttle, comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

breakfast was a nice bonus with the kids, and very thankful it started at 5:30am unlike other places that are

was in between bookcase shelving making it very difficult to use, the coffee was not replace by room service

00pm the airport shuttle service was great everything was nearby and

close to airport and shuttle

i was allowed late check out

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance

i splurged at gorgeous gordon ramsey steak and at the spa for a mani-pedi, really felt top notch

spacious room

spa treatments are wonderful

kids cannot go through casino to get to food court

bed and bed linen are amazing, great toiletries, awesome health spa and the lounge restaurant is to die for

ran out of time to visit the gym or the spa which we hope we can do another time

had a massage at the spa which was really nice

they gave me early check-in and i enjoyed the fitness/spa amenities

great restaurant & bar & a pool & gym

the front desk helped me with a refrigerator for medication and got me a late check out!

and facilities - laundry and pool/spa were great to help us prepare for our next

jacuzzi spa bath & breakfast

fiance and i booked the king room with a spa tub, and you can schedule to use the pool and jacuzzi just for

the king bed was very comfortable and the spa bath very relaxing

the spa tub in the room!

with spa as booked was not available

hot water, paint and wall paper peeling, expensive for not being able to use the spa tub or have a hot shower

the spa bath, the huge room, comfy bed, fridge, coffee and drink glasses

free parking lot

free parking

for the spa for christmas

love what they have done to the rooms, so much more spacious , very clean , quiet exceptional heating/ cooling

wifi wasn t consistamt. kept dropping off. frustrating.

also when i was looking out the window over the parking lot i could not help notice a huge garbage bin full of

leafy green, badminton, tennis, outdoor pool

nothing to really complain about, although the spa and pool are not desirable.

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

rooms great staff and good emenities such as spa pool and sauna

information i needed during my stay, the rooms were clean and bed were comfy, and the free parking made things

location, parking were good. had charm.

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

pool was closed due to covid

the breakfast bar made our lives so much easier

breakfast was included that was nice

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple

spa - sauna (never on and took too long to warm up to make it worthwhile hanging around)

i really love the spa pool at the hotel, we had it all to ourselves too.

location. on site brewery. spa - jacuzzi

bathroom spa like

spa was only luke warm

nice breakfast - with good choices

it's pet friendly and close to lots of per friendly restaurants and bars

everything was so clean and breakfast at capo and the spritz was delicious

no wow factor for a boutique hotel. no amenities like gym or pool/hot tub

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

great spa just not open sooner or later

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location

the spa treatments are pricey but good

spa facilities were nice

gym, location, room view. concierge excellent.

service, clean room, excellent room service and jw spa staff

best location and a lovely spa as well

really enjoyed the spa facilities and outdoor jacuzzi

have been nice to have a small bar bridge rather than the bulky blue container

i didn t like that it was shared with a casino which i didn t understand that it was a shared building

and friendly, we also got a free upgrade to the honeymoon suite which was a bonus we had a spa bath in the room

advertise a jacuzzi spa on the listing, but it has been closed for many months already

the spa bath had hairs in the tub and spewed black flecks of gunk when used

the spa facilities weren t available

friendly and helpful staff. comfotable bed. good facilities. great buffet breakfast.

the spa didn't have the best viewing window. the sauna wasn't turned on all the time.

there is a rooftop spa but it was not operational and

no towel for the pool and spa you have to bring your own

there is no milk supplied - but coffee is (no tea) the hot spa (jacuzzi) is broken

like a hotel from 2003 spa is broken looks like it s been broken for years

food wasn t great, not a lot of options, indoor pool and spa smelt overly chlorinated

staff are very friendly. the spa is excellent.

you need and more beautiful indoor hot tub spa and pool, very clean and one of the best breakfast buffets i

excellent large room. good breakfast decent pool spa decor, lobby & staff

spa cleanliness 5th story view

gym and spa were closed for renovation. some renovation noise during the day

location, spa and breakfast

enjoyed the pool

parking was included (or cheaper at least) and that the hotel had a pool for the kids

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

i loved the location, parking, staff, spa and decor of the hotel

their location but i did not have breakfast with them so i cannot comment on that but wifi is

suite with a kitchen area

lovely room and great location. bar staff really friendly.

hotel pool and gym were closed the whole time we were there but there was no message to say why

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of

they provide complimentary bikes and water. the spa is very good.

room with 2 queen beds was very spacious, very clean and well maintained

- the wifi was horrendous

i called the night before and a lovely gentleman said i could do an early check in so i went to the hotel first

room was clean and spacious

the spa and sauna are also very great for travelers to relax

we loved the spa on level 2 after a day of

spa is very, very hot

the sauna and spa were great and clean

had a lovely indoor pool & spa area which we unfortunately didn't make use of

was was spacious and comfortable

fast complementary wifi throughout the hotel

the best room service ever--high quality.

kids love the pool and great staff

the new pool and spa were fantastic

spa was downright dirty with lots of dead skin cells floating in it

location was good. hop on hop off bus outside door pool and spa was good.

good pool spa and fitness gym.

and spa were excellent, thanks and much appreciated after a long day s walking about

spa was good but small, the pool was outdoors, the sauna was small and its location was very tiny

pool and spa were appreciated by the kids

the pool, spa and gym were lovely and well fitted out

we had a room with an awesome view :) pretty good wifi

room service was nice

the single room i booked was very spacious and clean, with a couch, dining table and a full kitchen, even

we could walk with the kids to a great malaysian restaurant or eat at a high end restaurant on the premises

staff went above and beyond to get early check in as our cruise ship docked early am

an extra bar of soap in the bathroom would have been nice.

i had a drink in the restaurant bar and the

fee for parking lots and the indoor spa offered with my reservation was closed short before my arrival

the spa was closed and the sauna. home service plates left in the hallways all day

spa closed and i wanted a pedicure. washer/dryer broken.

spa bath was excellent and kitchen facilities were great

the pool area was nice to have, shame the spa has shut

great to have a laundry room too

some other great amenities included free on-site laundry (this is rare for a hotel

reasonably fast free wifi

guest laundry can be used only from 8am to 10pm, which are business hours.

i liked that laundry facilities are free, even the soap.

the spa lounge was a lovely place to chill before we headed to the airport

bed is so comfortable and the spa is

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

the whole spa experience was amazing! definetly, would go again!

spa is quite modest, although very pleasant - it was great to be able to get a booking at the last

locality, comfy beds, balcony, spa pool,

the pool/ spa area is fabulous

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

little disappointed with the pool/spa area, would ve been good to have a sauna/steam room.

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

had great facial and massage at spa with oma

room service was always on time and i the spa was fabulous - i will be returning on my next trip thank you to

reception could have printed the spa and places to eat within the hotel better.

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

i loved the vida spa (eyebrow tinting by rosario and booked by friendly front desk personnel, who also called

large luxury feel to the room and amazing spa with great massage treatment and pool

the spa was exceptional

bed was so comfy, my lady and i stayed in a room with the 4 piece spa style bathroom with heated floors and my

i have been assisted at every stage of my visit starting with my check in, spa access, concierge service

spa and pool were great, everything felt very welcoming and effortless

missed my spa appointment because of that and cost me $300 for

also the spa was non-operational and would have been good to have on the colder nights

and we used the spa which we really enjoyed

the pedicure area in the spa was not appealing at all, it looked like just a cheap pedicure place

bit sorry there wasn't a spa pool as suggested on the internet.

perfect location, beautiful king size bed, very clean and the spa was a great luxury

location, friendly and helpful staff, clean and quiet room, wifi was reliable

i think i was charged for the wifi. not free.

furnishings, the pool all excellent

i find it a bit expensive for the hotel to do your laundry

no spa or pool.

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

room was the perfect size for our group of 4 (2 adults and 2 kids)

wifi was very fast and reliable

too noisy crowded bar (had to take our drinks and sit in the lobby)

staff was very polite and accommodating and allowed us early check in on arrival, and let us utilize the baggage

very comfortable room and beds! room was large and updated. nice pool and hot tub and great gym!

great location. nice swimming pool & hot tub.

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

exhaust system when they do the cooking inside as the entire restaurant smells you inside the kitchen

i am disappointed with the staff at the spa

rooms and absolutely incredible attentive service at reception spa and restaurant and

pool and spa were a bit tired. need inside solution.

you stay in hotel access to spa facilities would be nice

views, spa and pool

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart

fitness room amenities

equipped with a microwave, good sized fridge, coffee maker, kettle, desk, big screen tv, decent wifi speed, lots

was very small with kitchenette near bed

the staff were great and it was pet friendly

the free parking was such a great perk too

no pool for the kids, they were disappointed

on the positive side, the starbucks bar on site opens earlier and was a helpful alternative

not go to any of the restaurants with my kids

the hotel does not provide room service due to covid

the spa was closed for maintenance during the only time we were able to use it

we really enjoyed the spa and pool

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

and helpful, room was fantastic and i was very appreciative that my room was ready for me for an early check in

i would have maybe liked it if i was able to leave my pet in the room unattended for short periods of time

very small room with no view. early check in was not possible when requested.

wifi was good

work, the business lounge is a very great place with nice design, unlimited coffee/tea and great wifi connection

free breakfast and free wifi

rooms small, no extras like pool or exercise room, only one elevator which could get crowded.

everything pool spa area location best city hotel i ve stayed in

the rooms were impressively spacious, spotless, and beautifully maintained it s rare to find this level

room is spacious and comfortable, we had a city view 1 bedroom suite with 2 adults and 2 kids

the room was fantastic - great bathroom with powerful shower, really comfy beds, kitchen and living area with

the onsite gym with 25m swimming pool was exceptionally nice

spa bathtub next to the window was an amazing feature as well as the spacious shower

we did the couples massage at the xylia spa in the hotel and have never felt more pampered

loved the amazing city views and also the spa bath

too bad it still under construction and the spa was not done yet.

spa bath

there is a little gym with a sauna in the hotel

were extras for pets and parking, about 35$ then at check out they came up with another extra 2$ for environmental

location, facilities and staff. so glad there was a self serve laundry for guests to use.

comfortable large beds. free wifi.

people in rooms on corridor were very noisy - lots of college kids