did not know there're spa services available??

wi-fi needs an upgrade and the swimming pool is only open on weekends which it s kind of a bummer considering

bar area did not have enough staff to clear away used plates and glasses

possibly offer a set time and option for complimentary breakfast

free continental breakfast availability. free airport shuttle service.

of spa room reservation is a bit pricey for my liking

spa tub jets needs to be cleaned better

there was not a bathroom spa as it was advertised at the time that the reservation was made

spa tube not working

loved the spa tub in the room free breakfast was great

they also had complimentary breakfast, which was great

breakfast was no good need more like sausage eggs writs pancakes beacon

larger parties at the hotel (using it as a venue) took up lots of parking, spaces were still available but much

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

clean and relatively new appearance. free parking. like food from restaurant.

large, well appointed gym

no bar or restaurant, very limited breakfast available.

the breakfastand the bar tender the night i che ked in was very good..nothing

nice gym

also disappointed the ev chargers were not working

complaint was it was still hot in september and their pool and spa were closed

complaint was it was still hot in september and their pool and spa were closed

great location, clean, spacious and comfy room, modern bar and workout room

pet friendly is a big plus

this makes traveling with kids so convenient

everything great the spa could be better

spa services are very limited and extremely expensive.

great location and pool was awesome!

clean large room quite modern indoor pool excellent spa

really liked the gym and the bathroom

great suite, fantastic wifi and sumptuous breakfast!

spacious in living and bedroom and breakfast was excellent

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in

beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

the place is very pet friendly

room was very clean and spacious

we had breakfast included in our stay and it was very good

the bar wasn't taking cash and the atm was broken

the front of the building and the lobby was pretty. they gave us early check in

lot of teenage kids running around the property with no supervision

room service did not restock towels or coffee items after use!

wifi did not work in room. ac does not work in business center. no real polace to work!!

the food i ordered from room service was not a repeated experience

loved the lobby and bar area, had lots of options

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

i especially loved the bathroom which was a king room with a spa bath

plus, the amenities close by like the spa and the rooftop club make for an even better

no pool, spa or exercise room

the beds are comfortable and my wife loved the spa tub

i was especially impressed with the bathroom and the spa like shower

our only criticism would be the detail to which the room service attended

indoor pool and gym , and a very nice

wish there is one outdoor pool where kids could use as well

kids loved pool

perfect place for family! the little kids loved it, so did our parents.

room service not being available.

and the room service was good also, the room was clean including the bathroom

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

cleanliness, room service and location.

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

spa was not hot - it was less warm than the pool

no pool or spa anymore.

room was spotless enjoyed bar area

we booked a double bed room but was given a single bed room for four of my kids

location was great for visiting and rooms nice. gym was awesome

the breakfast was good

staff was very friendly and helpful. breakfast was great. shuttle was great.

was slightly disappointed with the tardiness of the shuttle

easy in and out, with a small parking lot, but street parking is available nearby

gym poor

spa bath was nice

parking space and access was excellent

their was no breakfast due to covid

my kids had to get an airbnb

free wifi and parking

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

spa tub jets and water pressure underwhelming

loved the spa tub

there was free wifi

food and that the bar was being used for a function, so couldn't enjoy that

parking.

the spa tub the balcony and the staff we're amazing.

location and shuttle to spa castle

stayed in a king spa room

the room was very modern and had a beautiful spa tub.

the balcony room are amazing and rooftop bar lounge to top it all off.

t get to die d much time there since it was just one night but the bar and restaurant looked nice and the grounds

incredibly ill mannered kids roaming the halls unsupervised making a racket playing with fire doors when our

patio was a nice feature and my kids loved the indoor pool

cleanliness, the pool was down when we arrived, not a great gym and food cost wasn t

no room service

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

liked that i wasn t disturb by room service every 30 minutes

the very first-morning room service came and we advise we don't need anyone

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

the spa is great too

the spa was excellent as was the restaurant l escale

natalie at the spa was sweeter than sugar and the body scrub perfect

my spa appointment got mixed up but it was sorted out.

the massages at the spa were heavenly