of spa room reservation is a bit pricey for my liking

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the

it would be nice to update the bathroom and spa

there was not a bathroom spa as it was advertised at the time that the reservation was made

i got the king spa room

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

apparently they offer coupons for the spa

liked that the spa was right up the road easy drive to get there

location for my needs (i chose this facility because it's across a spa i went to)

room was huge with a spa which was great

i especially loved the bathroom which was a king room with a spa bath

the beds are comfortable and my wife loved the spa tub

plus, the amenities close by like the spa and the rooftop club make for an even better

no pool, spa or exercise room

i was especially impressed with the bathroom and the spa like shower

the excess toiletries especially the big bottles of spa body wash, shampoo and conditioner in the bathtub area

the pool and spa area could have been open a little later.

was some sort of convention going on and jacked with kids partying till all hours of the night

very nice, elegant, and clean. good restaurant for room service.

was some sort of convention going on and jacked with kids partying till all hours of the night

gym poor

choose this hotel because of the airport shuttle

breakfast was very nice every day shuttle was very nice to the airport

the complimentary shuttle and early check in was a wonderful add on when arriving in nyc for the first time

was slightly disappointed with the tardiness of the shuttle

there was hair in our spa bath so we didn t use it.

we loved taking the bus to the nyc, it was very convenient and sojo spa is right down the street

the stay was great and it was close to the spa that we visited

parking, clean, staff was friendly

the kitchen

the bathroom was wonderful with a spa like shower/bath with wonderful creams and softest robes.

no spa and bit pricy room service and everything

decor, staff and gym all classic and good

they gym could be upgraded

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

kitchen facilities looked good but did not have a kettle or tea cups but these were provided on

the jazz bar was so crowded and popular we couldn't get in!

charming staff excellent room service breakfast

cover charge at the bar on weekends when jazz trip plays.

to the sojo spa i was visiting and lots of good stores nearby

i was visiting sojo spa and it s a great place to stay nearby

all areas were sparkling clean, smell good, omg and the location

hotel was a great location,near the sojo spa (5 min by drive) walking distance to nice restaurants and shopping

gave us room with sofa bed which was too small for my to kids, we got another room for extra charge which was

the spa could be spruced up a bit, but all-in-all i am hard pressed to find any major fault

a great lounge bar with a good bar menu

room cleaning was sporadic. often room service (dining) was delayed.

price of 2 cappuccinos for room service including service and tip was $48 - ridiculous

love location, bar and restaurant!

my flight arrivaled at 10 am and i asked if we could do an early check in and they said that it would be fine

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

the breakfast bar was out juices and other items

like there are no facilities (gym, pool, outdoor sitting space) but generally it was a good stay

i spent 4 days early dec 2016 with my family of 4 kids and husband

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

location and shuttle to spa castle

the spa tub the balcony and the staff we're amazing.

stayed in a king spa room

the room was very modern and had a beautiful spa tub.

first night wifi was not working well

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by