very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

needs tlc. pool was not clean

no cushions or pool towels

pool, the aquatic life (birds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

spa service was good

specialty restaurants. the italian was the best. m&m bar to watch sunsets

location right on the beach, with multiple pools, including a quiet “no kids” pool which we found relaxing

maintenance is done ongoing and the kids pool was down most of our stay but it was excellent when it was

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

pools are small, basically for kids or to stand there

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

the spa day. the employees in the spa.

the property is just a touch shabby in some places (a couple missing tiles in the pool, toilet made a weird

control over how guest reserve lounge chairs by the pool by just leaving towels over them in the morning and

little staff, they have only one person serving per pool or beach

we were a family of 4 (kids 9

additionally, the beach and spa services were excellent

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

we have kids they need to start eating at 11

liquor in the room bar was so bad it was untouched

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

was really good, smiling and polite working people, make us feel like in home, specially woman bar tenders from

food, pools, chapoteadero for kids, and the beach view are excellent.

the bar inside the room was topped every other day

there is only one bar open for most of the day which is so far from everything

my room was a little loud due to proximity the pool

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast)

family favourite . quiet resort , great for young kids no loud parties until 12 am

should have had more bartenders on and more than one bar open during the day wait was too long for drinks

yeah, they r breakfast it was good i like it everything you guys

best pool service of any all-inclusive

great pool and swim up bar

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

spa didn t reply to requests

loved the yoga and fitness classes

it would be nice to have an adults only pool area and restrooms near the pool.

loved every minute :) 3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love,

pool overcrowded,with kids in the pool bar running & jumping

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception

only issue we had as a big family with kids was having to eat dinner at the restaurants so late, because of the

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

the views were amazing, the spa was heavenly, and the beach was breathtaking

amazing pool

it was spotty at best and the rooms did not have wifi

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

omelette bar was fantastic

setting, lovely facilities, great spa experience

the spa is exceptional

at least in 2402b spa was great beach guys were good

like the room, the pool, breakfast at la casona, nice dinner at the italian restaurant, the staff was very nice

eat options for those who prefer fish/sea food) and the japanese restaurant which my kids really liked

there is a gym and spa on the property

that there was no room service. and the coffee maker was dirty

full kitchen and super market 8 minute drive away

kids were entertained

i preferred this hotel pool and beach set up over the riu palace next door

spa was great!

the spa and hydrotherapy was nice

of the pools are handicap accesible

the pools and sea beds are clean and comfortable food and drinks were good the rooms were clean,

2) pool towels require you to give them a

plus weight room and spa are convenient

this free menu and order one of the special and pay and i was told i couldn t this should be spa explain when

the gym was not clean

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast

from our check in with yuney, and the concierge parking we were immediately impressed

check out, another guests spa bill was added to our room

+ beach + spa

the spa charged me for cancelled services

clean, staff, ac the spa and overall the private beach!

great service by the pool and on the beach

we came here 15 years ago for our honeymoon and enjoyed it so much that we wanted to bring our kids

the parking beside that everything was great

the place is very nice the parking

the kids liked the desserts

is clean, staff is great, buffet is spectacular, anything you could possibly want for breakfast is there

it s a family hotel so be ready for kids and a lot of people in the pool

kids entertainment... the beach and attention to details

loved the swimming pool

breakfast came with our package

there were outdoor pools and the most luxurious massages we'd ever had

they charge for valet parking and don't tell you you can park on the road in front

the pool and ocean were a hop, skip from the lobby

proximity to the pool and ocean

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

great breakfast

wifi in my room was mostly non existent

wifi worked well

great location for airport or bus. excellent staff, room was excellent, breakfast was amazing

parking space, very clean, nice rich breakfast included, close to the airport

spa wasn t heated.

nice. had everything. could even do your laundry and the provide detergent.

was super comfortable, buffet breakfast was very good & room was clean & staff were friendly & offered great

love the free breakfast and the pool for my children

sometimes be bouncing a golf ball on the floor above us.

great place to get away and relax. spa is awesome!!

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

pool and gym are fantastic

the pool is gorgeous

we called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as

the kitchen was a little basic, but generally met our needs

grounds, suites nice w/ great views, pools, bars

walk to the pool was easy and the beach wasn't far either

staff wasn t servicial bar closes early

breakfast was great!! better than any other hotel i ve stayed in ever!

breakfast is not free tha way is anuncio

breakfast was outstanding and room service was delicious and affordable

room service is overpriced and horrible and although the staff try very hard, it ends up being slow

kitchen not well equipped, no garbage can or tea towels to wipe counters.

enjoyed the breakfast almost every day of our stay

the pools were big and nice

the float up bar was super fun

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got

limited hours of the fitness center

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

music in bar way too loud early & all day

the pool was also lovely

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

gorgeous rooms; layout,pool

nice gym and spa area, although the jacuzzi did not work well

the location is beautiful. there spa is so relaxing and the restaurant foods are so delicious.

spa was great, but i feel like given the price of the services, i expected some more amenities

loved how clean, beautiful and spacious the hotel is

the spa was wonderful, on- site dinning very good, we enjoyed las casitas beach front

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

was friendly specially servers in kitchen and bars

hot water not hot enough in our room. lack of room service was an issue with us.

good place to go with kids

pool was cold

we didn t eat lunch at the cafe, but opted for the snack bar by the pool & beach

some people were bothered by lack of wifi reach

adults only pool area

pool music too loud

s all-inclusive package provided a wide variety of food at the buffet, which changed daily for breakfast,

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

slight noise at the pool, otherwise no interference with our experience

someone told us that the pizza was good at the swim up bar where they have a wood-burning oven, but the pizza

best chair towels ever kitchen waa great to have two bathrooms -the best

it was very nice. the margaritas at the bar were delicious

the cost of the spa treatment. the steam room in the spa didn’t work.

spa price to expensive, no night entertainment.

love the pools, spa breakfast at el palmer’s every morning and how the workers constantly working to keep

having the spa on the patio was absolutely awesome!

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

room was nice, staff had good customer service, the view was fantastic and the spa services were excellent

and we weren t refunded anything for that night they were trying to charge extra fees for room service when

conditioning not working building is old and the facility is not clean, the parking lot had so much trash

the kids pool was the highlight for him (5yrs old) the room was comfortable, the food was pretty good

there is room service for a small extra charge

the spa is amazing .

the spa next to the bar was gross halfway through the day and into the night because people never got

the spa facility is really nice

we used the spa and it was fantastic, other than that i do not recommend staying here

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

didn t like that they market that they have an entire spa on site (geared around couples) but then only had

the large pool, the beautiful gardens, the spa with the waterfall.

too expensive spa and laundry services

fact that you have to make a reservation for a buffet makes no sense, the spa wasn t available, the beach

spa services were a little too expensive

room service came at extra charge and not a great selection

was closed (which was a shame because it looked pretty), the second adults only pool was full of kids, there

breakfast was probably the best meal of the day

(sometimes up to an hour) we sat at the snack bar for almost 40 mins+ waiting on simple food like guacamole

they didn't cause problems, but there are already people jockeying for spots close to the pool and then you

spa was horriible experience and wont use again

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands

if you have kids you can t eat at all of the restaurants

maybe breakfast?

the spa was completely closed when i arrived and i didn't see that posted on the website

multiple pools. kids park/camp.

the food was typical buffet style - better for large families and kids than for tasty variety

wifi was sporadic and often not available in the rooms.

the food was typical buffet style - better for large families and kids than for tasty variety

the spa staff was not available on some afternoons because they were in training sessions

room service, the min bar only has two cans of beer, two cans of water and two cokes

the pool areas are amazing

the food and drinks at the beach bar were also great, with another set of excellent staff

gabby and her team michelle, joel, ernesto, and victoria along with sophie s team in the kitchen are

they want to charge you for wifi, room service is a fee of $35 a day

family chose this all inclusive resort primarily for the newly installed kids water park and the location

did a lot of relaxing around the pool so only participated in a few of the

not enough lifeguards on duty, i had to jump myself into the pool to rescue a woman drowning

that made zero sense (boogie boards and pool is ok but not kayaks

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

experience with small kids wasn't ideal - food was so so, sea entrance is not good for toddlers

also the snack bar and pools by our room were closed for renovations but we knew this prior to booking

place to spend holidays with small kids

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

loved the spa massages

spa was good but could have had a bit of music while getting the messages

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

massage therapist, at bay breeze spa , samantha, was absolutely amazing 10/10

and adult section, plenty of space

the spa became a kiddy pool and was the same color as milk

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

aesthetic to the property, fantastic beach for swimming with lots of lounge chairs, adults-only pool and area

spa was closed all week

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

the spa is also nice

our kids had little ones, so the room service was a blessing

really don't need to go out of the hotel they have different activities for kids and adults

wifi was poor

bar in the beach, every time yo want to eat or drink something you have to go the the restaurant

suite had a kitchenette and there s a soriana grocers right across the street from resort

if your looking to just kick back and relax at a hotel for your stay and enjoy the ocean and pool this is a

not everyone is a pool person, should have free in room coffee daily, no clean coffee cups daily, wifi and

good breakfast , omelettes, fruited etc

there was no wifi in my room

breakfast were good but lunch and dinner were just okay. nothing to rave about

the bar closed at 1 am.

a/c barely worked, breakfast was decent but dinner was average at best, there was kids sitting at the bars taking

the spa is great

got two rooms near the restaurant and pool, and they had patios

pool bar stay open later.

no elevator, the food was ok, the internet/wifi was barely working, the tv.

property is a little dated with limited wifi

children and some youngsters was in pool clothes on ???

the beds were hard as rocks. the pool was cold. lots of little kids.

visitor -very reasonable cost quiet -pool is excellent -staff quite accommodating -offer coffee and

awesome pool and not busy lots of loungers. squeaky clean rooms.

so very, very noisy, 2 pit bull dogs next door would bark continuously, kids yelling and running in hallways

and the spa ud83dudc9eud83dudc9eud83dudc9e we would come back

stay at the sunset plaza beach resort and spa was absolutely wonderful

good gym and spa too

location was okay (not paved so being driven in/out was uncomfortable); spa was excellent

spa services were excellent

spa was very small. food was terrible. construction next door.

great installations, nice pool and amenities, superb room, awesome food and convenient location

food not so bad for the price, but i think they should have ice cream for kids

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it

wifi so bad

pillows horrible spa so

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

spa also excellent

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

the spa was very overpriced

used the spa and it was great

beautiful room beautiful beach spa was spectacular pools were beautiful

i did a massage at the spa and it was awesome

the spa was very nice

spa was a bit pricey, as well as the laundry services

many kids were grabbing food with bare hands instead of using utensils-needless to say we didn t eat

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms

breakfast is good staff fantastic

much families and lot of noise (luckily the had pool for adults)

guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.

excellent pools and pool animation

the breakfast was great and they have a resident falcon which was really special

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

pool service was excellent. service personal in the restaurant were super friendly and helpful.

room was spacious; gym was amazing; breakfast buffet had so many options

the spa maiave was awesome and well worth the money spent on the services provide such as the couples

spa staff of elizabeth and betty were wonderful as well

the pool was warm and the spa is great

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great

the pool area had plenty of chairs