uncomfortable pool lounge chairs and variety and quality of the food was lacking.

no where for kids to swim after 6pm other than the ocean

of restaurants, pools and bars

should have better wifi. needs fridges in rooms.

by far breakfast was the best, omelettes and fruit...water views and good seating options

at least in 2402b spa was great beach guys were good

the spa is exceptional

setting, lovely facilities, great spa experience

the bar has no drinks other than margaritas and the sort no cocktails at all

breakfast was excellent

there is a gym and spa on the property

full kitchen and super market 8 minute drive away

that there was no room service. and the coffee maker was dirty

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

kids were entertained

the views were amazing, the spa was heavenly, and the beach was breathtaking

junior suite should have two chairs and a kitchen

great service kids friendly and great food and staff

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

kids had fun

the pool was also lovely

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

d like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a

the pool area looked like a waterpark full of kids

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the

snack bar has the same food every day

the food, pools , activities, breakfast

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

spa didn t reply to requests

i found the beds were very comfortable and room service was excellent

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

need to supply a few rubber mats around the pool area especially

no room service, & only limited cold snacks available after

the overall size of the property, the pool area, beach

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and

my room was a little loud due to proximity the pool

long line ups at the bar to get any sort of refreshment, including water

if you re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana,

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

kids pool is fantastic friendly staff great food

there is only one bar open for most of the day which is so far from everything

and ended up with 3 beds (as a solo traveler) as my original room was on the ground facing the parking lot where

they also had entertainment at night both for adults and kids

no cushions or pool towels

pool, the aquatic life (birds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

needs tlc. pool was not clean

additionally, the beach and spa services were excellent

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

sports bar was horrible

room was great. loved all the pools and restaurants.

no waiter service around pools or beach. chair wars: guests needing to

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

the spa staff was not available on some afternoons because they were in training sessions

the pool areas are amazing

some of our favorite staff still working there; argentina at the restaurant, joaquin at the pool bar and a couple

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

and some servers at the breakfast and dinner

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

breakfast is good quality - we tried dinner at the buffet (only restaurant) and at the hibachi

the rooms and the pool area

from the jungle pools, amenities, spa, and restaurants, to the new addition with the amazing views, huge pools

pools are small, basically for kids or to stand there

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

cleanliness, room with private pool

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

was left extremely disappointed as i booked this at the time because a free round of golf was advertised

liked they had different pools: active noisy one, quiet adult only one and kids pool

location right on the beach, with multiple pools, including a quiet no kids pool which we found relaxing

the spa day. the employees in the spa.

i don't think the evening entertainment was anything to write home about, but the families and kids seemed to

- no internet, about 12 hours without internet - i requested the bottle of water from the frigo bar at 9am and

its a nice place, withe great pools and nice beach. great rooms too!

right on the beach and awesome pools with an infinity pool overlooking the ocean

best pool service of any all-inclusive

the wifi in our room would always cut off at night around 9p and resume after 8am

piaf (adult only) was our favorite restaurant, and lucca was second with kids

piaf (adult only) was our favorite restaurant, and lucca was second with kids

big pool and beach access was a plus

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

spa was great!

the spa and hydrotherapy was nice

service in the restaurants is very slow so clean out the mini bar snacks before you go if you re very hungry

all the restrooms are super clean, the service is amazong, the pools are very nice and big, kids areas are very

the kids club is a great option for the children, they have a lot of fun there

plus weight room and spa are convenient

this free menu and order one of the special and pay and i was told i couldn t this should be spa explain when

the pool and entertainment staff were wonderful, the bar and drinks satisfying

the restaurant dont accommodate you when ur sick and can't go down to eat, as well the room service was very

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast

the spa charged me for cancelled services

+ beach + spa

check out, another guests spa bill was added to our room

clean, staff, ac the spa and overall the private beach!

poor wifi

convenient location and parking lot

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

terrible wifi

it s a family hotel so be ready for kids and a lot of people in the pool

very noisy hallways / hotel room doors slam shut wifi didn t work/reach inside room

they charge for valet parking and don't tell you you can park on the road in front

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

pool, cafe, and access to the ocean were nice.

the view from our room over to the sea was awesome and the pools were lovely

-: the spa is very very

quality of the food in a la carte restaurants was good excellent breakfast

room service food was terrible.

infinity pool fabulous

i would have liked self-serve snacks by the pool

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

pool and beach are great for kids

but this hotel literally had the best staff, reception, bar, restaurant, pool the list is endless

beautiful rooms, beach, pool

also add, great gym facilities new and plenty of choices for my daily workout

beautiful spa with a cold dip and giant relaxation area

eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset

food, all the restaurants are simply amazing, nice kid s pool area, good evening shows, beautiful rooms, comfy

one of my new favourite places and definitely for my kids too

clean, great activities for kids especially the day care all very secure

the spa was exceptional as well

breakfast buffet, the bedroom size, the bed quality and the spa service

she booked us a cabana, a romantic diner for two and spa and massage

the adults only is on one side and kids on the other

pool loungers were broken or used so badly they were uncomfortable and we would have to switch them

the services at the spa were ridiculously overpriced

the spa & hydro massage therapy was very pleasant and staff was exceptional

the spa was nice for a relaxing massage

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

food was great. staff helpful and happy. spa massage was very good!

the family pool was perfect for our kids who are not very confident swimmers yet

the family pool was perfect for our kids who are not very confident swimmers yet

tons of pool time

selection has a great pool and poolside food options

side of the resort was great for the kids

we called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as

kids club activities were non-existent

often no dry towels at the pool

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

evening entertainment and lobby bar was only place to get drinks after dinner

wifi wasn't working well.

liked having a parking space

great little hotel. has a kitchenette but no dishes or utensils or coffee maker

very friendly and helpful staff. large comfortable bed. kitchen and dining room very clean.

the wifi was funcationing superbly

food was good, breakfast the best

but just for some people it was too low , there weren t nobody to make people have fun in the pool

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got

pool was not vibing. more music and they close bar way too early.

we enjoyed the beach cabanas most, and the pool

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

great place to get away and relax. spa is awesome!!

nature of resort equates to large availability for cabanas and pool chairs

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

spa wasn t heated.

room service is well priced and the food was definitely above the standard of what i was expecting

comfortable beds, great breakfast, nice pool and gym

breakfast was good, but kitchen staff didn't get social distancing

pool was full of kids

buffet okay, lacked variety and restaurant was low on staff, food ordered for room service was good -comfy beds

room service food

breakfast always had many delicious choices, even for people with food allergies

was outstanding and room service was delicious and affordable

the bar had ants on it and our food as well

nice gym and spa area, although the jacuzzi did not work well

only negative review would be that the spa services were extremely overpriced for the quality of the services

) if you have the opportunity definitely book a massage and hand out in the spa

loved how clean, beautiful and spacious the hotel is

spa was great, but i feel like given the price of the services, i expected some more amenities

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

pool needs maintenance, furniture in the lobby and bar area and theatre are very

swim up bar should have been located in an adults only area of the pool

drinks were watered down unless you tipped the bar tender heavily

there was smell of mold in the room and the music at the pool was too loud.

no internet in the apartment. if you need wifi you need to go to the lobby area.

fact that the lobby bar didn't open until 6:00 p

also the grilled meat station at dinner and taco station at breakfast

pool, food

bathrooms could use some updating and kids club was more for children up to seven max

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

the room service was not very good.

slight noise at the pool, otherwise no interference with our experience

full fridge and outfitted kitchen so a short taxi to the grocery store for all breakfast, coffee and some

love the pools, spa breakfast at el palmer’s every morning and how the workers constantly working to keep

spa price to expensive, no night entertainment.

having the spa on the patio was absolutely awesome!

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

the cost of the spa treatment. the steam room in the spa didn’t work.

room was nice, staff had good customer service, the view was fantastic and the spa services were excellent

having to search for available lounge chairs at pools and beach.

our 8 year old daughter loved the fries at all the snacks bars

phones for room service sometimes didn t work

breakfast was almost the same everyday but still ok.

the spa facility is really nice

we used the spa and it was fantastic, other than that i do not recommend staying here

is great, staff is attentive and friendly, the spa was beautiful and had good deals, the rooms were nice with

the spa next to the bar was gross halfway through the day and into the night because people never got

spa service was mediocre and it's been taking forever to get the invoices i asked for

the staff was amazing, incredible attention at the pool and pool bar, the food was delicious at the adults only

breakfast was probably the best meal of the day

maybe a few more options for a midnight menu for room service, but every option was awesome.

was closed (which was a shame because it looked pretty), the second adults only pool was full of kids, there

the breakfast buffet and the lunch food was really good as well

spa services were a little too expensive

the spa area was beautiful

the large pool, the beautiful gardens, the spa with the waterfall.

fact that you have to make a reservation for a buffet makes no sense, the spa wasn t available, the beach

didn t like that they market that they have an entire spa on site (geared around couples) but then only had

spa was horriible experience and wont use again

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

more different style of breakfast

the sunset rooftop adults only bar is one of those places and it is wonderful, but they close down and kick

did not appreciate the hidden amenities that are charged like the wifi in the rooms is not included and the

the spa was completely closed when i arrived and i didn't see that posted on the website

there was no room service menu in the room, and when we called to ask for one, we were told there wasn't one

multiple pools. kids park/camp.

wifi is not available throughout the resort and often have to re-sign in to connect

bar by the pool and staff are very friendly and helpful

the buffet area both at breakfast and evening was similarly full of people in a reduced space

breakfast was great.

room service wasn t included for our family members that didn t get married there even though

they want to charge you for wifi, room service is a fee of $35 a day

swim up bar is fantastic and the food was great

spa was good but could have had a bit of music while getting the messages

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

loved the spa massages

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

spa was great and the staff one of the gardners roberto was great with the birds and the grounds

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

spa very good

nice spa facilities great buffet breakfast friendly staff

to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15

loud dj and pool party they had on sunday ( believe this was just for a private wedding group) that the codex

and adult section, plenty of space

the spa became a kiddy pool and was the same color as milk

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

if i wanted to listen to bad versions of popular rock or pop songs i would go to a kareoke bar in alberta canada

spa was closed all week

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

the spa is also nice

room service is available 24 hours and was quick to get us our order at 6 am

like the breakfast, love the restaurants however i did not care for the lunch buffet

wifi was horrible

beds were very hard, wifi was sketchy

that suited us well, as it wasn t that annoying to wash hands and teeth in the kitchen

the pool that i was used to going to the heater didn't work

has a decent restaurant on property that was a nice place to have a peaceful breakfast with the kids

nice kitchenette wtih daily coffee provided

they have golf carts available for rent, which i would recommend for exploring the town for the day

room as are spacious, and the pool was perfect for our toddler

the kitchen could use a kettle for tea

our suite was appointed with a kitchenette

lovely pool & outside areas to relax

the communal fridge and bar area were pretty dirty

there is a basic kitchen with a fridge

the 3 kids were in tight quarters, but nonetheless loved the hotel

the 3 kids were in tight quarters, but nonetheless loved the hotel

very clean and spa like feeling

kitchen and bar are only open until 3, but you're able to order food and sayulita has lots of

to detail, comfortable bed, umbrellas available to take to the beach, excellent breakfast, friendly staff

the wifi was functional but not work multiple people working remotely on video

kitchen and bar are only open until 3, but you're able to order food and sayulita has lots of amazing dining

the pool was cold which is ok but the spa was not working and was told that theres no hot water

kitchen in room design so you can enjoy your breakfast on your private terrace

the kitchen cupboard handles were sticky and there was grease spatter on the tile backsplash

wifi could have been better

off street parking is available