location, and the pool/spa were nice

the spa would not bubble

swimming pool and spa for granddaughter were great

was comfortable, spa was great temperature

the breakfast was horable the pool/spa area was nasty and

she was so nice and easy to work with and made our stay extra special for the kids we brought with us who were

cameras and staff should watch these area closer and ensure that parents are watching their kids or ask them

the kids running around the lobby without parental guidance.

the pool was open late and clean.

great area, pool was great for kids

two adults two children the hot tub and spa did not work

wish the spa and hot tub were up and running

room service salad was terrible

location, pool, restaurant, decor, wash rooms, hygiene, room service, staff

the pool was lovely, but my husband doesn t like to swim

wish they could have had a hot tub with the pool, but that s a minor inconvenience.

super clean and comfortable, loved the pool

indoor pool was very cold.

hotel doesn't have an efficient gym. hotel next door (holiday inn) had an awesome gym.

snack bar and bistro

room was huge and nice spa bath

spa tub in our room was amazing

big room, nice pool & hot tub, spa tub in bedroom. breakfast good each day.

love this hotel. great breakfast, great pool, great room. everything is fabulous here

close to the highway breakfast buffet

the king apt with spa tub

i didn't try the gym or pool since i was on a schedule, so no comments on those

good breakfast in the morning

i loved all tge lighting in the halls and parking lot.

the pool and gym were nice and the rooms big and clean

parking distance to the room on the back side of the building.

i was also a little put off by being charged for wifi

place is very old, tears in the carpet, the wifi was intermitant at best, the staff had confused me with another

loved that it had a kitchen!!!

the laundry facility and vending machines.

the spa jets did not work, but the spa was still heated.

that the spa was down for maintenance otherwise no complaints.

the pool and hot tub are open, i just didn't use them

the breakfast was excellent. the staff paid attention to the kids. the room was not too noisy.

best front desk and staff in history my kids had the best time thank u

the room was clean and spacious. we enjoyed the pool and gym. the bistro was nice as well.

parking was full

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

friendly helpful staff. spacious room. able to use pool with covid precautions on place.

parking is an additional charge on your bill and is not included in the room cost

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

didn t like how there was no spa but your internet site said there was one

enjoyed our pool time

room, service, breakfast and facilities

price and pet fee a bit high

efficient staff, really good room service, location near the plaza is perfect, nice bar, outdoor pool and pet

room service was very courteous and timely

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

bar and dining room mgr(

room service employee complained she was too busy that morning

) there was no: room cleaning; laundry service

price of cocktails at the hotel bar

family friendly the bar stayed open late

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

clean facilities and a nice gym

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

the spa wasn't working

complimentary breakfast was one of the best we've had in a hotel

no pool or hot tub, as advertised

people were trying to leave, we saw no one st the front desk when we were eating breakfast and witnessed them

we couldnt utilize rhe sqimming pool because it was allegedly down for construction but yet no construction

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

gym seemed well-equipped although i did not use during my stay it due to illness

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

struggled with the wifi the entire stay

very nice service and loved the parking and keyless entry

parking can be a tight squeeze, but they outline all your options, too, so it should be okay

parking was a little tight

it was in a lovely location with ample parking

room service doesn't start till 7am

the bed was awful. the jacuzzi tub was way to high for short older adults to get in and our of.

the hotel offers many amenities, including room service and a large wine selection

we went to the hollywood casino for crab leg buffet and there was no buffet

busted up concrete and parking lot