the pool and spa area

the pool was wonderful and the spa treatments across the driveway was amazing

cleanliness of the spa and pool in the basement

spa is very good too

we enjoyed the well kept pool and spa area every day

hotel but no indoor pool as advertised (spa only

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

clean, quiet. good breakfast

the bed was so comfortable, parking was included and the breakfast was nice

looks luxurious, staff was friendly and the panio bar was a great meeting place!

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

spa bath room

spa tub was very big, the jets worked perfectly

smart tv is a plus with the free wifi

parking is no problem either

had a problem in my room with the spa starting on it's own all night and making very loud noises, i tried

the wifi public didn t work . you should put a code

we understood there was no kitchen but would have been nice to have some utensils by the community microwave

no wifi, bad plumbing and no one to address either concern

easy parking

water available everywhere - big parking lot, shuttle provided to go to the other side for the spa - lots of

great view during breakfast, spa was amazing!!

the room is big, there s enough space to move around even with two families

suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

wish it had spa areas for younger children

breakfast was good, and staff were very friendly & helpful. parking was good.

lots of parking spaces, away from the city. good breakfast selection. nice staff.

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $

one story unit with parking

also, so many mosquitoes inside the room and the parking area

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

the free shuttle to the airport was convenient and prompt

wifi did not connect to cellphone. manager gave us a discount to compensate.

told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing

they advertise that the shuttle comes every 15 minutes to the airport

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

the beds were great and the pool was an added bonus, especially nice with sauna to boot

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

and an odd and awkward shape and with kids jumping in you really had to watch them

no parking

you have kids - ignore this feedback

as probably it would be unclean - i refused to have my daughter swim nor i would use the gym

no bar available

our expectation pool should be opened every day but it was not, my kids were not happy.

the bar had no slots

the shuttle to the airport was great

one thing that i didn't like was that the wifi was just way too slow for the price i was paying for the room

close to airport,easy access and free parking

place was great, customer service was excellent, room service people was great

it would have been better if there is a shuttle

didn t have time to use pool or spa but would def visit again

no room service available

my kids loved it and wanted ruby foo’s for our next trip to canada

but the worst was that an alarm clock rang in our room at 4am :-( then at 5am again :-( the kids slept but my

easy access to a lot of stores and fantastic facilities (sauna, pool, gym etc)

the spa was hard to find, the staff did not even know where it was

the swim spa was nice but a-little chilly

close to airport. on site bar and restaurant. continental breakfast was good.

supposed to be a pet free

the breakfast varieties were limited.

we had a hard time getting on the wifi

the gym was great

the water in the pool were

the gym was very good, and the pool looked very nice although other people were using it

breakfast was offered in the bar and was rather expensive for the

the kitchen staff even made eggs without meat for us

the pool is small and gets quickly crowded rooms need more dusting/

my only comment is that breakfast run out of plain croissants very early in the morning, but to be fair it was

the swimming pool and sauna were equally amazing

the free breakfast was delicious

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

the pool and spa are were very small

2 families in 2 vehicles traveling with kids and an elderly person

had a good selection of food with yogurt (kids' version), hot cereal, cold cereal, bananas and apples for fruit

breakfast was great, only that eggs was your option

spa was broken. tv in bedroom did not work. a little bit dirtier than usual.

i specifically contact them to make sure the spa was functional

spa was great nice place near the airport

whirlpool spa was cold

pool a little cold but with the mix spa and pool it was ok

also, the hotel advertises spa & wellness services, but these are managed by an external company

spa experience was very basic at best. would not recommend the spa.

the water in the hot tub in the spa was toxic

amazing 5 star hotel inside the airport, i had a 12 hours transit & stayed at the hotel with my kids, we loved

location. facilities were good. enjoyed gym and swimming pool.

had a spa that was never open that s why want to book that hotel

were issues with the wifi alot

accommodating staff pet friendly facility

the fact that the pool and gym is closed tje restaurant closed ..

kids were crying, its the worst hotel experience we ever

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

very friendly staff, ease of location from the highway. good sized gym and pool for a hotel.

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the

my kids are totally disappointed with the service

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

excellent breakfast

furniture a bit old and no ustensiles and plates in kitchen

i just like the breakfast that everyone can enjoy it kids, young and old.

perfect i really enjoy it. it was like at home, good for kids as well.

spa wasn't open for the two days we stayed when the hours said 10-9 monday to sunday and i was

out of service, spa not available

staff was excellent. very accomadating. good food. ok bar staff. loved spa extras

disappointed that spa was closed on thursday.

free wifi signal good spa treatments

bathroom/ spa tub was awesome

the spa bath and breakfast

i spent about two hours in the huge spa bath when i arrived (and i was recovering from a small injury to my

spa tub in the bathroom was fantastic. so much space in the room and bathroom. .

spa bath was absolutely lovely , the room was very cozy and comfortable too

neighboring building and renovated the reception, and the host was telling us they're adding a spa as well

that we couldn't stay longer and enjoy the spa :-)

perfectly decorated staff was so pleasant breakfast was perfect with fresh croissants, and the spa what is

spa and massage proximity. as well as breakfast and superior room

were greeted by the receptionist and made a booking for spa treatments, which were excellent

the suite was amazing, we loved the room and the spa tub. very comfy and very clean

tub/spa wasn t working , the tv wasn t working (no sound), items in the room were broken and

we got a delux suite and the spa tub was super loud therefore not relaxing

spa tub was amazing

the cops stalked the parking lot at night and in the morning

gym and spa was great but a bit of a walk

the room was spacious and clean

the hotel spa was a short distance away and services are discounted if you re a hotel guest

did not get to enjoy the spa & gym but the king suite was gorgeous

wish gym/spa was on site

welcoming staff, great location, clean rooms, and they re very pet friendly.

the gym is really convenient

peter was a standout and delivered amazing service in making sure all my needs were met, thank you

towels a bit rough gym room a bit small power outlets far from bed

had several broken fixtures, including lights and shower handle, wifi went out on the 2nd day and i had to speak

spa quality soaps and lotion, huge full

would have liked to have free coffee in the lobby or room service

except water pressure in the shower and wifi was not all the time reliable and needed to be reset several times

was not aware the hotel had no gym or pool

the gym is outdated. the restaurant has very poor breakfast.

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and

i couldn't figure out how to control the heating! so i didn't get to enjoy the fireplace.

excellent wifi, tv, coffee machine

wifi connection was really bad

the wifi was not working in our room

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

was closed the restaurant the spa the bar sauna also charged $144

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received

ditto the gym, it was pretty limited

pool and spa very nice

the pool and spa area were most pleasant and very quiet during our stay

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

we enjoyed using the pool/spa and hotel staff were friendly

great location, comfortable room, great pool, spa and gym

spa was smaller than expected.

disappointed with the pool and spa facilities

did not deliver on spa reservation as promised

the spa is amazing and the staff is very nice and helpful

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

swimming pool on site

we arrived from overseas and happily our room was ready for an early check in

apartment was so spacious, clean and they were pet friendly!!! great great price for the value

no early check in.

great value for staying downtown area, very clean and friendly to travellers with pet.

onsite spa was not big but nice

good: spa was delightful. remote with light and curtain controls was a nice feature.

the spa upstairs was a great addition

the steam bath, sauna and love the spa on the rooftop!

is amazing and the rooftop terrace/pool/spa has beautiful views of the city and a very intimate vibe

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

pet friendly

staff in the spa were exceptional

were kids at the pool, in and out of the spa, until it closed at 10pm

fitness/spa and the friendly people who worked there

we appreciated that the property offered indoor parking, a pool, spa & sauna.

hotel, big room with balcony comfy bed very quiet great service nice spa and delicious

however a suggestion would be to add spa services like massages

spa was clean and beautiful

sauna and spa facilities were spotless

the decor the room the restaurant the pool sauna spa location is great

le staff vraiment gentils la piscine, spa et sauna wow

the breakfast bar is uninspiring but adequate.

breakfast was 2 delicious croissants that are seated outside your door each morning

some fresh fruit at breakfast.

continental breakfast was just enough to satisfy my hunger early in the days

loved proximity to bell centre and bar george

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

hotel was modern, new and very clean. the spa was 5 star experience.

sadly, the spa was out of stock:(

was made aware rather late (a couple of days before check-in) that the pool and sauna are in maintenance until

the pool the services

spa was a little expensive for the services i received

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

is beautiful, original wood paneled bar, lounge and dining room, but modern everywhere else

amazing bar and restaurant. great bathroom