the spa facilities in the gym were not working

rooms are very big and spacious, and ours had a balcony overlooking the swimming pool

great snack bar for a quick spot of

we were only there for 1 night before taking the ferry and didn't get chance to use the gym, sauna, pool, etc

tricky to get to and around without a car, gym was lacking equipment

spa isn't included in the price, extra costs of 19 /person for only 1,5 hour

great outdoor pools

dangerous walking around pool when surface was wet

water slides perfect for kids

then again, if you have kids it would be perfect

spa - it would have been nice if the spa area was accessible by all guests, independently of the

spa lady at reception is amazing as well as the massgists

spa is an outlier of bad service

slow wifi, spa staff very rude, staff at the little store rude and made racist comments, one night there was

thre hotel is clean and bright with great pools, the spa also looked nice.

spa was a bit expensive, as it was around twenty euros per person just for the water circuit.

spacious room very clean nice balcony and views

the spa was excellent

the spa was supposed to be open from 16, but it was not

beautiful setting great golf course lovely pool

spa without changing facilities so had to change in the toilets which is not expected in a 4 star

spa facilities are rather poor and very crowded

facilities spa quietness location

perfect area with pool

kids play area (miniclub) was indoors, smelly, old and disappointing.

spa time 1h. we would like more time

hotel is in a fabulous location you don't have to be a golfer the walks are amazing & the spa facilities are

great spa & pool with half day accessible for families with kids

comfortable room bathroom and shower good spa lovely restaurant food good quality

we have stayed here a few times for golf but this time used the spa facilities for the first time and they were

spa overpriced

a terrance and got a balcony and was given the wrong information from a member of staff from the spa which

you should use the spa even if just to get a look at

the daily animation was phenomenal and the kids club worked perfectly

great resort, everything well organized, good for kids ! for sure will come back !

spa - nice and clean, but smal, it's good that they require reservations and allow max 10 people

had a wonderful relaxing holiday the spa facilities were amazing patrica who worked at the spa was very friendly

- there is a nice variety of spa and wellness services available

also the use of the spa & gym at 10 euros per hour was expensive so i didn't use either

a 4 star hotel i would have expected the spa to have been included

are missing for a 4 star hotel such as gym, spa would be a good idea since there is nothing to be done in the

parking on site is extremely easy

wonderful staff. comfortable beds. great breakfast.

nice pool and very comfortable parking

right out to the pool

pools and spa apartment was incredibly luxurious enormous balcony excellent food and staff good entertainment

room very spacious, new, big new bathroom, terrace - hotel services: spa, pkg on site, spa - very new hotel

the relaxation and pool area was very lovely, and the spa is excellent

room is so spacious and very comfortable

spacious comfortable fantastic spa

the spa and wellness area is beautiful and very relaxing

spa facilities & indoor pool great

they closed the spa from 2 to 4pm because kids could enter it and

attractive open public spaces that connected with outside

spa access very good

location near the beach, no parking problem, pool and spa.

room service

the wifi was not working and they said they would fix it, they

we stayed in a ocean view room that was superb and very spacious and cleaned everyday very thoroughly

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

spa ,fabulous, rooms spotless ,a perfect get away

spa has specific hours for kids and that is very limited for the ones having kids

the gym and spa close in the afternoon.

the swimming pool was fantastic, big and clean

indoor pool closed , only after arriving we understood this.

the pool and the apartment were incredible, really recommend it

big and clean,perfect for family with kids,fresh buffet

wifi: poor wifi signal inside the house

for half an hour the big groups got president over couples and small family groups there was so spa or inside

to this hotel during coronavirus so a lot of the facilities including indoor pool, gym and spa were not available

spa facilities were poor and staff was rude but its because the spa is managed by another company,

also, the staff at the spa wasn t very nice, unlike the rest of the hotel staff

the spa and gym were closed due covid

they have a good pool and an area outside near the pool where you can buy alcoholic drinks and

no chair in the room, cheap bed linen, no shutter on window, bar closed off-season.

found it extremely expensive for the value and were very disappointed to learn that the breakfast was not even

no breakfast

just for 5 euros i had a acceptable breakfast. the staff friendly and ready to help

oh and the pool, especially the shallow kids pool, was very much appreciated

room door might need some weatherstripping to help cut down on noise from the hallways, and the gym/exercise

great place. nice staff, clean rooms nice swimming pool and great spanish food, high recommend

breakfast was

were clean, breakfast was very generous, even offering too many choices, perhaps, and the pool area was very

huge balcony with a spa bath

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

i would have been happy to pay a bit more for a menu more along the lines of the pool bar which was, as was

when we booked, there were no pool view apartments available, which is very important for my wife, and it was

although it was high season ( last weekend of july) , the spa of the pool was under maintenance , as

no sun beds/loungers by the pool

we liked: the location, room size, decoration and the balcony. the swimming pool.

the views from our room, and the restaurant/ bar area. the food, the staff!

a stunning view from the terrace with amazing sunsets and a lovely swimming pool

did a massage at the spa and we don't advice this

expecting more from the spa area

amazing breakfast/ dinner- fantastic choice! could not ask for a better location!

the entertainment staff were wonderful and were amazing with the kids

gym could be a little better for the size of the hotel

was lovely and great for kids

pool was lovely and great for kids

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

was lovely and great for kids

of huelva rivers and the ocean, sunsets from any part of hotel or sunbeds next to the pool area

we had a poolside room with own terrace which was perfect for little kids

hard to find sun loungers as people seem to save them for the day, both times at the pool there were a lot of

location, beach, pool

nice pool. cleaned exteriors and interiors. close to beach.

breakfast, the pool and the proximity to the beach were incredible

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

when i booked it says there as fitness center. but when i asked on reception there is nothing.

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

spa is not a spa is a freezing cold pool, that s it

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

just bar and reception

the pool was clean and lovely, though cold

spacious , good gym , brilliant breakfast , stylish , close to the beach ,

spa area was awkward (like cold sauna), closed the second day for renovation

the spa was under maintenance so not available this time

spa not corresponding to pictures

booked with facilities, spa indoor pool

new pool was not yet open. but hopefully will be soon.

little bit too isolated and spa facilities basic

animation team was great with the kids

bar meals in the evening

breakfast and dinner are wonderful

swimming pool activities are fun

and comfortable place even though we do not play golf

even if you are not a golf lover

no room service or bar snacks available and we hadn t eaten since breakfast

dinner was a disaster due to there apparently only being one member of staff in the kitchen

there is a large parking lot for free

pool, restaurant, location

the room key became easily deactivated. parking a little limited.

brilliant relaxed pool setting

the bar was not as well stocked as i would expect of this class of hotel

the scenery at ayamonte is superb with great areas to enjoy near the pool and the bar