the beds are very comfortable, the spa is good, the staff is very useful.

comfortable room bathroom and shower good spa lovely restaurant food good quality

spa time 1h. we would like more time

we have stayed here a few times for golf but this time used the spa facilities for the first time and they were

hotel is in a fabulous location you don't have to be a golfer the walks are amazing & the spa facilities are

facilities spa quietness location

spa without changing facilities so had to change in the toilets which is not expected in a 4 star

spa facilities are rather poor and very crowded

the laundry facilities are ok but it is quite expensive to use them

were upgraded to a 2 bed apartment which was very spacious and had a good kitchen area and small balcony

the spa was supposed to be open from 16, but it was not

the spa was excellent

spa was a bit expensive, as it was around twenty euros per person just for the water circuit.

spacious room very clean nice balcony and views

2) the gym: small & pretty grubby, very old equipment, most doesn't work properly

the restaurant buffet on breakfast and diner and lot of options to chose on, i use the spa facilities it was

spa lady at reception is amazing as well as the massgists

we did the spa circuit and it was well organised and controlled and great fun

slow wifi, spa staff very rude, staff at the little store rude and made racist comments, one night there was

reception staff, cleaning staff, restaurant staff, spa staff - every single person was just lovely and so

spa isn't included in the price, extra costs of 19 /person for only 1,5 hour

very kids/family oriented (no kids yet amigo)

then again, if you have kids it would be perfect

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn’t make

then again, if you have kids it would be perfect

the spa facilities in the gym were not working

there was a mini fridge/bar in the room which was useful and room service for food

clean swimming pool, gym, sauna,big room and plenty of space to park your

cosy bar and restaurant

location on the golf course, right by the ocean was wonderful

room very spacious, new, big new bathroom, terrace - hotel services: spa, pkg on site, spa - very new hotel

great spa and massages

spacious comfortable fantastic spa

pools and spa apartment was incredibly luxurious enormous balcony excellent food and staff good entertainment

the relaxation and pool area was very lovely, and the spa is excellent

attractive open public spaces that connected with outside

spa facilities & indoor pool great

they closed the spa from 2 to 4pm because kids could enter it and

spa access very good

the spa and wellness area is beautiful and very relaxing

no aircondionting no wifi in rooms

location overlooking the golf course

also, at times, people were playing with hard footballs in the swimming pool

set in nice surroundings, indoor and outdoor pool, nice jacuzzi and changing rooms

big and clean,perfect for family with kids,fresh buffet

room service

the wifi was not working and they said they would fix it, they

location near the beach, no parking problem, pool and spa.

spa has specific hours for kids and that is very limited for the ones having kids

spa ,fabulous, rooms spotless ,a perfect get away

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

the gym and spa close in the afternoon.

we stayed in a ocean view room that was superb and very spacious and cleaned everyday very thoroughly

to this hotel during coronavirus so a lot of the facilities including indoor pool, gym and spa were not available

spa facilities were poor and staff was rude but its because the spa is managed by another company,

for half an hour the big groups got president over couples and small family groups there was so spa or inside

the spa and gym were closed due covid

also, the staff at the spa wasn t very nice, unlike the rest of the hotel staff

you should use the spa even if just to get a look at

spa overpriced

a terrance and got a balcony and was given the wrong information from a member of staff from the spa which

great resort, everything well organized, good for kids ! for sure will come back !

air conditioning was not working in the hotel and the snack bar was closed, possibly in the latter because it

also the use of the spa & gym at 10 euros per hour was expensive so i didn't use either

- there is a nice variety of spa and wellness services available

spa - nice and clean, but smal, it's good that they require reservations and allow max 10 people

a 4 star hotel i would have expected the spa to have been included

you have to pay extra to enter into spa area

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

huge balcony with a spa bath

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

only mix up i had was over the use of the beds by the pool

the breakfast was very good with a big selection

expecting more from the spa area

did a massage at the spa and we don't advice this

a few of the bar staff were rude but we didn t let that ruin what was a fantastic stay.

choice of breakfast & dinner and great quality was great

one spoke any english at all room service were wrong three times and still charged food was poor so had to spend

are missing for a 4 star hotel such as gym, spa would be a good idea since there is nothing to be done in the

would be good if pool was still open as temps in the 30s during the day warrant it.

charging fee for pet

comfy room, gpod wifi. nice pool area and hot tub and good parking.

loads of parking space

breakfast, the pool and the proximity to the beach were incredible

location, beach, pool

nice pool. cleaned exteriors and interiors. close to beach.

hard to find sun loungers as people seem to save them for the day, both times at the pool there were a lot of

location, pools, food, kids club

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

very good pool and nice location near the beach with good accesses

we will keep going to playacanelahotel! we and our kids enjoy it very much

when i booked it says there as fitness center. but when i asked on reception there is nothing.

spa is not a spa is a freezing cold pool, that s it

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

the inner pool was not tempered

a lot of people everywhere, nobody is wearing masks at the pool area, kids running around sneezing and coughing

languages from the animation team, hotel staff in general were excellent, jesus behind the pool bar was

little bit too isolated and spa facilities basic

wifi really sucks

the starters and desserts are served in the smallest of glasses and the salad bar lacks variety

staff where lovely especially in the snack bar where they were extremely busy

animation team was great with the kids

no room service or bar snacks available and we hadn t eaten since breakfast

surrounded by a golf course with lots of birds

wifi brilliant

but really you don t have to leave the hotel as it has a fantastic restaurant and bar food with friendly

location is quiet and near beaches. free parking and a golf enthusiast heaven

had view of pool with our own steps to it

good pool

brilliant relaxed pool setting

is dated and some work has been done since the pictures were taken (no white fence around the pool)

pool closed. limited choice at breakfast.