staff very friendly, pool area nice

near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

use wifi or the shower, was there just one night, but the mattress

side walks, parking lot

breakfast room was very well organized and the food was cooked to prefection, the room was

room was too small spa tub too small..for two pool was only 4'3

mostly the pool and the spa , also the brakefast and the ac

was excellent; location, parking, staff, room, pool, common areas, breakfast, super clean, comfortable bed

spacious parking lot. the loves trucker station is close by for quick runs!

pool could be warmer

the jets didn't work on my spa tub. i could take a bath at home.

the spa was a little over warm, the pool was cold

pool and spa dirty..room equipment missing. no staff near front desk. challenge with door locks

room was very dirty, the spa jacuzzi tub was disgusting and not acceptable to even use, dirt and garbage debris

decided to go swimming down in the pool area the pool was great, not to cold but the spa in there was unbelievably

there was another note stating the pool and spa were closed due to remodeling

pool hours 7am - 7pm

pool was too cold for my sister going through a difficult time

com pictures show a laundry room for the guests

here same day i booked my terrible experience and got a comfortable room with a pool for 2

the spa was exceptional

the beds are super comfortable, spacious, complete kitchen and they have a washer / dryer

easily access the ski resort, the hotel amenities and pool, the timber, ridge waterpark, and the spa fitness

i checked in the room i was given didn't have a fireplace or spa tub , this bothered me so i took my ipad up to

steam room at well spa was out of order

great spa and workout facility

ability to use the spa facilities like the work out classes and gym and hot tub and sauna the whole trip; hiking

the spa and fitness center were great too

we stayed in a villa and it was lovely to be away from the main hotel and have our own space

spa services were supreme

real language barrier asked for 2 beds but wasn't understood. breakfast wasn't out at 6:30 am .

bed was better than expected. staff was nice. breakfast was horrible.

breakfast choices should be more healthier.

thank you for including breakfast

complaint i have is not the hotel itself it's the fact the state of wisconsin would not allow the breakfast nook

we found that when we turned it up to cool the entire space, it was too cold and night to sleep close to the

enjoyed the water park and spa service

water park, beautiful suites, good food offerings, fun trolly rides, petting zoo and horse riding

we had kids ages from 2-7 and all enjoyed just as much

medical iv line that was used in the parking lot

that i wasn t able to book a spa appointment

the spa was nice

spa size of lofts size of bathtub view balcony restaurants pools water comfortable beds helpful

booked more for the spa and did not realize they were only open a couple days due to recent events going on, so

i enjoyed a spa package at the spa that was very nice

the rooms are spacious and the bathrooms with the spa tub was lovely

pool and spa too small

and the spa tub was hard to get in and out of

i cannot remember the names of the breakfast staff or housekeepers; however, they were wonderful too

the bathtub and fireplace was incredible!

is close to park, lake, restaurants, shops, jetted spa tub and full kitchen

we like that we were right downtown lake geneva and attached was sprechers bar and restaurant.

loved the pool for kids and adults

kids enjoyed the spacious indoor pool

the fireplace came in handy as it was freezing and also nice to have a

the indoor pool was too cold and the indoor spa was too hot

the pool/spa area was very clean and enjoyable.

ginos east pizza restaurant and bar right on the property but make sure you get out and walk through town

the beds and the shower. the fireplace built into the dresser.

allowed us early check in and late check out which was amazing

the lobby was really pretty i like that and the spa was fantastic

spacious suites

christmas decorations were so beautiful. that spa area is amazing so happy & clean.

spa service facility ie 2 bedroom

the door on cabinet under sink in kitchenette was broken

parking was difficult as a result

loved that it was adults only recommended! fun vibe and the bartender was great!

bar and pool

bar and pool

the pool was refreshing

wifi was good outside, but pretty much non-existent inside the room

doors for fresh air, real glasses instead of plastic in the room, convenient parking, great bar,a good trio

would have preferred to have breakfast in the dining room rather than delivered to my room.

access to wifi was poor. tv options terrible. no phone or clock in room.

good breakfast and awesome coffee

the fireplaces were nice and the spa tub on the loft was neat

bathroom and spa need updated

were several knobs including the knobs on the spa tub that were loose or broken

the fireplaces were nice and the spa tub on the loft was neat

needed batteries and since there was no staff and no store close by we couldn't watch tv and the fireplace didn

i also booked this hotel because they claimed to have a spa but they do not

getting to the spa and other restaurants involved driving

the restaurant has a lounge bar room (with fireplace for colder months

beautiful outside pool

great value! lobby is great, will be beautiful once construction is done. pet friendly.

breakfast was adequate, pool and spa a nice

the spa was out due to a gas leak found by staff. not at any fault of theirs.

pool and spa very clean

breakfast was good

breakfast was lacking but it was due to covid. they still gave out grab and go items every day.

i jus wish i had a spa tub in my room

dog friendly and only 20.00 pet fee

guest laundry, clean good room for price, friendly

pet friendly; location; breakfast; cleanliness; comfort; staff

we booked the room we called to make sure the pool was open for the kids (the whole reason we wanted to book

pool & spa clean and hours very accommodating

indoor pool was clean and of a well proportioned size

breakfast

parking for my boat. but the owners were more than accomodating.very comfortable.

the pool was not open

facility with spa bathrooms

was massive and we loved the rainfall shower and spa tub

clean sophisticated and sexy) just what my wife and i were looking for in our date night with no kids

breakfast

i suppose there may have been room service, but at an excessive cost

the spa and the beautiful grounds

everything! the spa is amazing

the rooms and the spa treatments. the restaurant are awesome.

the spa services were pricy and no availability

loved it all, the staff, the room, with a great harbor view, phenomenal food, outstanding spa services, great

to update the spa tubs or put the price down

the on/off knob fell off the spa tub

mold in bathroom. spa not working. junk all over outside

we found random tape come out in our spa tub.

said there was a pool/spa with a hot tub

i liked the spacious queen suite. very homey. the spa tub was nice too.

awesome value great staff and bar and breakfast and fireplace and pool water so warm!

be more attentive to kids in hot tub. never got a chance to even use it

all was fine for us. our kids and grandkids stayed there. the pool was great for them

our sliding door that lead to the pool did not have a lock and the security bar was not working correctly

very comfortable bed and awesome shower and spa tub

no breakfast included- spa was cold-

breakfast not complimentary

beautiful shower with loads of room has just one teeny, tiny shelf just big enough for a bar of soap so no room

access the adjoining restaurant for room service