when entered the loveliness and peacefulness creates a spa like atmosphere that is really wonderful

wifi was off the dial superb - took a few business zoom calls with uk contacts and better than i

for the price you pay, the breakfast could be better.

parking. breakfast options

immaculate rooms. fun lighting system. easy access to rooms. free parking.

the amenities and the spa hot tub at the queen suite.

booked the spa tub room through booking

the pool and the spa are not in the same area.

the spa was broken so we didn't get to use it. but no biggie

jon finds a way to fix the problem by providing us the description of suite room with a spa hot tub that we

really liked the breakfast. the massive spa bath was excellent.

nice spa and really good breakfast included

the room was comfortable and i the a spa tub it was relaxing i will visit again

the breakfast but due to covid restrictions i understand

door was open when i arrived to the room my kids was scared to go in i had to go in first a group of men maybe

the spa and pool were closed, room awful, service terrible

style decor... very hollywood chic loved the spa and wet rooms

only outdoor pool, indoor spa would of been nice

breakfast is yummy. the pool area is so comfy and relaxing!

the only thing i didn't like was that the pool bar and pool close to early.

do not have room service on sunday and monday or maybe ever, that was not clear

service and early check in were impeccable. good hotel handy location.

that you had to pay for parking for a hotel your already paying to stay at . no room service .

location and early check in

bar and cafe were closing at 11pm, hard to fond anything to eat for late check in

spa treatments of course not, that s obvious

the spa is luxurious, yet pricey

restaurants, breakfast time, fitness center, spa location,

the pool was tiny and overcrowded, not befitting a hotel of their stature

the location a little bit far from everything and the pool was not useful

pool and spa hours

spa is smaller than the one i have at home

spa was closed

the room was spotless all three days, the spa was a perfect 101 degrees, and the underground parking garage

was excellent, parking garage was really convenient

this stay was disappointing only because i booked this hotel specifically for the spa services and the steam

closed early, spa was drained, and pool could have been warmer, gates and fences broken, found hair in the bath

unable to book spa before arrival, and once arrived was fully booked.

my spa treatment felt rushed and was not very relaxing

the spa was closed.

the swimming pool is ridicolois even the spa area

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

pool and spa were lovely

did not like the swimming pool are , the spa & fitness

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

staff, comfortable rooms, great hot spa whirlpool

pool and spa were great for an end of day relax

love the outdoor entertainment area with fire place, heated spa

close walking distance to local restaurants, fun pool and spa area with 90 s music playing

the kids loved the hot tub

we had a spa massage it was so good and relaxing

pool was small and difficult to find a chair otherwise everything was very nice including the bar and restaurants

food could be better quality in room service

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough

room service menu limited

it has a spa in the room no bugs in my room microwave mini fridge

spa tub (big enough for 2 6ft+ vikings to fit comfortably

the rooms smelled and the spa wasn t open and the breakfast was just okay

the spa the beds the staff was all awesome

location (except freeway room) pool and spa was clean

the spa is below average

rooftop and spa areas were excellent

location was great - the spa was amazing - i had one of the best massages i have ever had.

late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

spa was not what i expected

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

was no spa on premise which i thought i saw advertised online

no bar or dining facilities around the pool.

the room service breakfast was delicious

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

the view was nice. the spa was good.

spa- too small of a change room and poor set-up overall

room is very big a lot cf space the spa in room was great stayed a second night quiet relaxing was great loved

spa hot water not hot enough

the staff was rude the rooms spa tub didn t work the water stunk like sewer water and the room was freezing

the staff was rude the rooms spa tub didn t work the water stunk like sewer water and the room was freezing

quiet at night, secure off street parking didn t have to worry about losing parking space.

the room was very clean and the facilities including the spa were great

lovely pool and spa tub - shame lots of rain

spa wasn t working that was a huge downer.

beach and lax + big, clean rooms + very friendly and helpful staff + fitness room, pool and spa + comfortable

next to a busy street so there was traffic noise. pool/spa area is small.

the spa tub, it was a spacious suite

on the website it could say that there are not spa tubs in every suit so i know to ask

paid wifi not great. constantly booted me off and had to pay daily versus once.

the pool temperature was too hot

picked it because it s pet friendly and we needed to evacuate from the fires

have a few things that we enjoy and was missed informed , we were told that there was a pool & spa (hot tub or

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

was forced to change with all my stuff in the spa upstairs

kids welcome, of course, but, no control over the pool area in such a high priced property caused

of us to enjoy for free not totally free where you should pay extra for the tax and not our kids because

room service and pool area are great

restaruant closes too early and bar too

but the gym is super small and not top notch as i expected

gym, the fact that the pool was closed, also they only have a draining massage in the spa, i couldn

are paper thin and people next door had us up late and then kids woke us up at 6:00 am

spa was closed

pool and spa were small

hotel was nice. the bar was very nice.

music piped into pool area

room service

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

chairs by the pool as well as loungers

pancakes and syrup kids meal was enough

excellent view. spa pools are awesome

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

luxury property, great gym, friendly staff, excellent room service.

great staff, very fancy, great pool and staff

order room service in the guy that answer the phone was real rude and they didn t bring me my orange

free parking free breakfast good location

the free parking was very convenient

there is a private living room and a small kitchen for us to make a simple food to enjoy our dinner

what would have improved the stay would be laundry facilities that were inside and available all hrs

laundry entrance outside down alley.

comfy bed and fabulous wifi

the fact you can hear the treadmill in the gym in room 522

wifi was very unreliable which was quite annoying as we ended up going over our data packs

half drank bottle of miraval in the mini bar. incorrect charges on laundry.

a nice comfortable desk, excellent wifi, and a nice tablet that you can freely use

location, pool, spacious suite.

bad room service attitude

room service is non-existent they, don t answer the phones or pick up

excellent service at breakfast. moses was my server

breakfast was a little over priced

looked more like a spa no restaurants within walking distance

room service was very fast

shuttle was prompt and check in easy

the room service food is reasonably priced and quite good and still delivered -covid prevention- in a

there were high school kids on their prom night banging on doors, running up, and down the hall, screaming and

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

the spa needs an upgrade

spa is definitely worth checking out

gym/spa and pool first class bed & pillows outstanding - room excellent

spa servi es not available for guests unless booking multiple days in advance

pool with cabanas and tucci miami umbrellas - nice chaise loungers friendly staff fast free wifi all updated

not that i didn't like it but the phone to order room service didn't work i'm sure it can be replaced

the bar and restaurant just amazing

fantastic hotel since the renovation. best rooms, best bar, and best pool at lax!

the kids menu is pretty suitable for children