the spa is lovely

this stay was disappointing only because i booked this hotel specifically for the spa services and the steam

the spa was closed.

unable to book spa before arrival, and once arrived was fully booked.

there should be a bit more instructions as to which floor the facilities like the gym and spa are around the

also liked that it had a functional balcony overlooking the pool

good pool, good gym

no bar open in the evenings

was delightful and accommodating everything from extra cookies to late check out they were the best

location and early check in

staff, comfortable rooms, great hot spa whirlpool

love the outdoor entertainment area with fire place, heated spa

close walking distance to local restaurants, fun pool and spa area with 90 s music playing

pool and spa were great for an end of day relax

the chilled out atmosphere & kids loved the wee pool & ping pong tables

the room was spotless all three days, the spa was a perfect 101 degrees, and the underground parking garage

spa was closed

pool and spa hours

spa is smaller than the one i have at home

no laundry facilities, no lobby rest room, no breakfast, no towel bar near sink.

spa wasn t working that was a huge downer.

the room was very clean and the facilities including the spa were great

beach and lax + big, clean rooms + very friendly and helpful staff + fitness room, pool and spa + comfortable

lovely pool and spa tub - shame lots of rain

next to a busy street so there was traffic noise. pool/spa area is small.

pool and spa were small

spa was closed

room service was not very nice

covid restrictions but that was no fault of hotel just missed being by pool for cocktails:(

it was loud. many of the guests were loud and unruly, and it wasn t just the kids!

were spa like

breakfast included is a warm drink and pastry

to walk to get breakfast

the breakfast was also amazing

the vouchers they give you for breakfast are incredible

complimentary bikes to take down to the pier to ride, great pool

the bathrooms could do with an update. the gym was a little small.

staff rooms and location. availability of bar and restaurant on site was great too

we also ordered great room service as well

of covid, they cut down on room service so even getting things like cups, plates, and utensils was difficult

hydro spa bathtub, boardwalk bikes available, live music in the lounge, great food and drinks

the spa didn t work

fantastic spa and a great location.

spa was wonderful

example there is a very high resort fee which is charged even if you do not make use of the pool spa

when entered the loveliness and peacefulness creates a spa like atmosphere that is really wonderful

basic breakfast. low shower pressure. poor wifi.

parking. breakfast options

for the price you pay, the breakfast could be better.

where else do you have access to a full kitchen with supplies

expensive noisy with a wedding spa was small not as upmarket as

the front desk was great very accommodating. shy was awesome the spa staff were superb

the spa is lovely and the location on the beach ideal

room had a great spa tub i thoroughly enjoyed

spa wasn t open

is no spa and arranging massage by the hotel is quite difficult

pool and spa and location

pool and spa feel really nice to swim in either in the early morning or at night

we were five in a room with two queen beds and a sofa bed, so one of the kids had to sleep in the sofa bed,

no room service except on weekends

the website mentions a spa, however, no spa services were even available

pool and spa overlooking the santa monica pier, the amenities and friendly staff

also, the spa area was very nice

loved the relaxed style and how light the hotel was spa and gym excellent staff amazing

spa should not be called a spa

staff, great food for a hotel cafe, pool and spa was nice

spa was way too ud83dudd25 hot

great location with comfortable rooms. pool, spa and plunge bath were nice.

facilities (the heated pool & spa were great

room service after 3pm despite having printed menus stating otherwise

the pool and the spa are not in the same area.

the amenities and the spa hot tub at the queen suite.

the spa was broken so we didn't get to use it. but no biggie

jon finds a way to fix the problem by providing us the description of suite room with a spa hot tub that we

booked the spa tub room through booking

room service was extremely high

pool with cabanas and tucci miami umbrellas - nice chaise loungers friendly staff fast free wifi all updated

nicely appointed rooms, good gym.

free airport shuttle, nice staff, possibile to storage luggage for free

got locked out of our room and they did not let us in because we did not have id how would kids have their

the heated pool and spa were an amazing feature

beautiful clean room, comfy bed, lovely bathroom. loved the pool and spa area

it was my birthday on the 23rd and the pool and spa were closed

the room had a pretty big office room which we kept our luggage in giving us more space in the main living

based on some reviews but found it fabulous and beautiful hotel and location - love the pool and spa open till

it has a free shuttle bus which is great

shuttles were infrequent, bar closes at 9:30

no pool. spotted a bug on my ceiling. the tub can be slippery.

love the fact i could do my laundry and dry it, helps a lot when you travelling with kids

my kids enjoy the gym and what we like the most was the staff

the partner spa is gorgeous (such a good body massage

fully equipped for fitness with a professional gym and yoga studio, as well as a great spa and sauna, cold

incredibly friendly and helpful staff amazing food great rooftop pool and restaurant/bar the spa is second to

the swimming pool was adequate with great city roof views, providing a nice relaxing atmosphere and service

design throughout, exceptional high standard of finish, amenities very good, great room service/dining options

facility poor, spa a bit expensive and not too service oriented

the mould in the spa shower

spa area was a mess and complete disaster late at night when i wanted to use the sauna

beautiful facility . loved the spa , outdoor dining and pool service

closes early, including no room service after 10pm and the bungalow is closed on mon-tuesday

also, it would be nice to have in-house spa services available for guest's needs

beautiful spa and very peaceful

this survey asks about spa services and is that something that has to be inquired about at the front desk

is no pool, spa and beach is too far

spa was excellent and penthouse bar and restaurant

looked more like a spa no restaurants within walking distance

the gym was spacious and well equipped

there were high school kids on their prom night banging on doors, running up, and down the hall, screaming and

frequent shuttle service

the lobby is very inviting, nice bar and restaurant, good food

wifi worked occasionally ...

wifi and a great roof deck with a view

real breakfast, just some pastries

rooms were comfortable and even had a little kitchenette

the wifi didn't work for us for one day, which was frustrating when we did not have phones with u

wonderful location loved the pool and spa loved that it had music. comfortable bed

pool is beautiful but the outdoor spa got a little dirty, loose skin floating around

spa and fitness center available w/o any fees

nothing was too much trouble pool & spa was great. bar was good . beds very comfortable

the swimming pool and especially the spa pool aera do need some upgrading and mainte ance (could not enter the

free airport shuttle was a great addition

very nice hotel, the shower is like a waterfall, hard for younger kids

love the restaurant and bar options

the pool is on 4feet and small, was always full of little kids

the pool was everything

spa is not open yet

could have a spa and shower wasn t the best.

great for kids and families

also the pool and subbed area was great

while it was large it was outdated for example the kitchen reminds me of

nice spa and really good breakfast included

the room was comfortable and i the a spa tub it was relaxing i will visit again

really liked the breakfast. the massive spa bath was excellent.

was an older hotel, so a bit tired. also had to log into the free wifi again multiple times.

wish had a pool

the rooms smelled and the spa wasn t open and the breakfast was just okay

location (except freeway room) pool and spa was clean

we decided to give it a shot, as having a smoking room with a spa bath seemed quite the novel idea to us, lol

it has a spa in the room no bugs in my room microwave mini fridge

the spa the beds the staff was all awesome

the spa was not working.

outside spa didn't work. it was cold water

a 24 hour coffee shop and a spa would be great.

there was no in house guest laundry and the cost of getting this done was ridiculous $14 for a t shirt

the late check out was expensive good meal at the

the staff was rude the rooms spa tub didn t work the water stunk like sewer water and the room was freezing

spa hot water not hot enough

the staff was rude the rooms spa tub didn t work the water stunk like sewer water and the room was freezing

room is very big a lot cf space the spa in room was great stayed a second night quiet relaxing was great loved

good area, quiet at night, felt safe, lots of parking, friendly staff