late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

location was great - the spa was amazing - i had one of the best massages i have ever had.

the spa is below average

the spa was beautiful and i had the best massage i had ever had

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

the swimming pool is not very large, but very comfortable due to the heated water the restaurant was adequate

room service is very attentive

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

the spa was wonderful to lounge and full body massage

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

the swimming pool is ridicolois even the spa area

did not like the swimming pool are , the spa & fitness

are paper thin and people next door had us up late and then kids woke us up at 6:00 am

room service and the location

the size of the rooms, the gym ,the swimming pool ,elegancy

upon arrival had to sit in the bar area and got appetizers and winks for free according to the staff

really spacious rooms and roof terrace pool and gym

style decor... very hollywood chic loved the spa and wet rooms

the spa and pool were closed, room awful, service terrible

only outdoor pool, indoor spa would of been nice

we loved the view and the pool table in the lobby. the hotel is great and staff is very nice

breakfast is yummy. the pool area is so comfy and relaxing!

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

was forced to change with all my stuff in the spa upstairs

have a few things that we enjoy and was missed informed , we were told that there was a pool & spa (hot tub or

steal items like missing laundry clothes and even housekeeping bring youre stuff missing all the time

location and cleanliness. room service staff and valet were amazing.

to the pool we found out that we have to walk through the lobby, out of the hotel, through the spa entrance,

spa servi es not available for guests unless booking multiple days in advance

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

the spa needs an upgrade

gym/spa and pool first class bed & pillows outstanding - room excellent

special thanks to andreii at the front desk who accommodated an early check in and assigned me a room that

staff: valet, reception & front desk, housekeeping -clean and spacious rooms -24/7 room service -amenities: free

the fact you can hear the treadmill in the gym in room 522

the wifi doesn't work properly

the pool, which is warm salt water, was all i imagined

we had a spa massage it was so good and relaxing

the bar is tired

i love the banana stuffed french toasts in the room service menu

great staff, superb breakfast, fantastic service, even offered rolls royce drive to rodeo drive shopping and

room service was excellent, lots of choices

spa- too small of a change room and poor set-up overall

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

the view was nice. the spa was good.

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

was no spa on premise which i thought i saw advertised online

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

spa was not what i expected

tablet in room to order room service didn t work.

loved the location and pool!

restaurants, breakfast time, fitness center, spa location,

spa treatments of course not, that s obvious

the spa is luxurious, yet pricey

is not the best for tourists bar and lobby area ambience is nothing but cold and not comfortable not value for

the breakfast on the terrace/balcony was amazing.

great spa and pool

spa and treatments were really great

younger crowd don t recall seeing any kids in the hotel or pool

beautiful rooms, great views, amazing rooftop pool and restaurant, lively nightclub in the basement, and all

good restaurant and great rooftop bar and pool

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

the spa and pool and the comfort of the loungers and room

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

the room was beautiful and the staff at the pool were wonderfully attentive

parking at $40 per night no spa at the pool

refrigerator and microwave were a wonderful surprise for the kids

the bed was comfortable, the room included a sofa to watch tv and a little kitchen bench area with fridge,

location is amazing and kitchen 24 next door. close to everything

refrigerator and microwave were a wonderful surprise for the kids

the wifi was very slow

it is a full-serviced apartment with kitchen, laundry and such

beautiful apartment with fully equipped kitchen.

the wifi was patchy

fully equipped kitchen cooker, microwave kettle etc

we were given comp passes for drinks and get a free pedicure (with a spa service)

* the spa massage was overpriced for the quality

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

access to a huge state of the art gym

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

excellent view. spa pools are awesome

perhaps some bottles of water in the mini bar and tea bags.

the bathroom decor is was beautiful! i also loved suite had a full kitchen.

very poor wifi

no breakfast buffet option. no spa option.

we loved all the greenery inside, the view from the pool and the spa services

the shower is excellent and you feel like you are in a spa with full size shampoo and body wash

the spa and bar area are conveniently located on the same floor

the bathroom felt like a peaceful private spa very quiet rooms

gym was small but other than that, really enjoyed the place and would stay again

of the reasons we chose that hotel was the gym - but it was not very clean and the equipment was old and brittle

bar and terrace area are very cool, everywhere was very clean

there was no breakfast included in the price (which was over $450 a night), wifi was so slow i didn't even

was traveling with my cat and the hotel has a great pet policy

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

the spa was amazing! i loved the pool!

restaurant, spa and room upgrade complimentary

the steam room in the spa wasn't very strong and the shower pressure was not very strong

heavenly bed, heavenly food and drink, heavenly pool area, friendly staff.... truly the best

the pool is really tiny

did not have the room that were booked for a 7 night stay with 2 grown up kids

on friday, november 2nd, i went back to the tower bar (i had been there tuesday), and i was served by the lovely

pool area was dreamy

the property offered spa services, a hot tub, sauna etc

you might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

pool area could use a refresher

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

the spa tub, it was a spacious suite

on the website it could say that there are not spa tubs in every suit so i know to ask

had full amenities- minibar, $10 food/drink voucher, fast room service and a huge flatscreen with wide channel

nice size room. clean facilities. good size gym. wine happy hour.

the pool temperature was too hot

conveniently located, street parking, pool and bar, friendly staff

perfect location; great pool and food

room service was quite expensive. staff were functionally friendly.

the room service and cleaning staff were very helpful and nice

location, pool, spacious suite.

good breakfast clean room , free parking, laundry option available

was clean, wifi was good, and staff pleasant

love the location, staff, comfortable beds and breakfast. convenient parking too.

the wifi service is really bad.

laundry entrance outside down alley.

the pool and the spa are not in the same area.

jon finds a way to fix the problem by providing us the description of suite room with a spa hot tub that we

the amenities and the spa hot tub at the queen suite.

booked the spa tub room through booking

the spa was broken so we didn't get to use it. but no biggie

spa was very exclusive and a premier experience

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

the wifi could be better

drinks at the bar are outrageously expensive and made me resentful.

spa and wellness center i think though i didn't use this

i really liked all the amenities that the hotel provides (especially the pool and spa services)

i loved the breakfast room service - very luxurious!

great vibe and swimming pool was fantastic for the kids in the cold weather

rooms and pool and gym

hollywood boulevard - modern hotel - big room with nice view to the hollywood sign - beautiful spa area - friendly

couldn't find the spa but that was probably my

informative check in, truly pet friendly to our very large dog, wonderful well priced buffet breakfast,

that we couldn t get room service after 11pm and the wait for food at the bar was over 30 min.

that so many children were in there and they were going nuts in there (even though i love kids but i guess the