spa was wonderful

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

super clean, excellent staff, great breakfast.

breakfast had good choice. location in quieter area of town which suited us well.

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

was okay, parking behind the gate

the included breakfast was amazing

communal areas are good and wifi is fast

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big

i had to book last minute and late at night, but they were able to accommodate me, show me the parking, and

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

location, great to have free parking for my car, very good full breakfast with 2 options, super nice staff and

typical breakfast with coffee : totally delicious ! nice and warm staff

the breakfast was also very good

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

breakfast and location were fine

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

the staff were helpful and kind. the included breakfast was a great way to start my day.

breakfast was good and the staff were friendly

the location is nice if you want to be in escalante neighborhood. wifi worked well.

central san jose, far enough from crowded streets, several restaurants within 2 block range, good wifi, friendly

the hotel has a bar next to the entrance, where you can sit and get some beers for a small price

the wifi in the room was pretty slow, though in the restaurant it was very fast

parking is a little inconvenience because you may have to shuffle cars

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

great bar and breakfast

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

the wifi didn't reach my room, but it was fine in the lounge area outside my room

free parking and security does a great job

stayed at sportsmens for one night, breakfast really delicious and the room nice, good night life and great

the breakfast was great, and the location it's more amazing than i thought it would be!!!!

the beautiful ladies working the bar area are a special breed of feminine

they provide parking accommodations and the staff can organize any activities you'd like to enjoy

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

not too much of a negative but the bar didn't sell alcohol.

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

rooms was well away from the bar so it was quiet

spa bath was unfortunately quite dirty with soap scum

the pool and spa was quiet and clean

the jacuzzi spa was quite cold

) with spa pool

kids loved the swimming pool

dunn inn is across the street from a casino

the area is a little dodgy, with prostitutes lining up in the street (close to the casino)

it was a hot breakfast to order and not buffet. very good excellent service and staff

good breakfast, good location, helpful staff

across the street is casino, so can be a little bit noisy.

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

wifi signal,acceptable restaurant,helpful front desk staff

enjoyed the small casino with variety of machines that spoke only in spanish

phone service in the room keeps being busy trying to contact front desk or room service.

we enjoyed the spa every night and my kid loved the pool

spa second floor lobby

have stopped having a spa since covid but it's still marked they have a spa

loved how great the pool area was, the fresh cooked breakfast, the friendly staff and owner that greeted every

beautiful old house with a large room, pool, breakfast everything was great

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a

the breakfast was good with lots of options

the pool, lobby and restaurant were really nice

bed and breakfast was good

however, would not recommend any of the spa services to your room, not good quality, not worth the price

got room service a couple times and all the food was delicious

good breakfast. great service.

laundry machine very helpful

had a very friendly welcome when droppings my bags off, leading to an early check in which gave me more flexibility

they gave us a suite for the price of a standard room but the spa was not working.

the room was great - very spacious with a spa bath and well lit with an interesting configuration

the breakfast wasn t so good

breakfast and shower were good.

the room has big windows and is bright which was very helpful for my kids to look around when it rains

i took breakfast in the room, although they provided with free room service for this, and the breakfast was

clean, wifi was perfect, and has kitchen and hot water.

clean, wifi was perfect, and has kitchen and hot water.

parking lot was big and extremely secure

good parking and nice to relax time

the property itself, the bar-restaurant, the assistance parking, the staff and more...

super helpful staff, especially esteban in parking. what a star!

continental- restaurant open to the public - which was a cobblestone path for walking there was a casino across

staff was great and we loved the parking area

breakfast is buffet style with a wide variety of really good tasty food

the facilities listed a spa but there wasn't one.

spa bath, location, food and terrace.

was very comfortable, although the bathroom tile and spa were old and marked

room with a huge spa bath and shower

the wait staff in the roof-top made our kids feel extra special

breakfast staff were pretty rude.

wifi and everything worked as expected

breakfast was a bonus

there wasn t no room service

the service was excellent and the breakfast was good.

booked it for the spa

lots of storage space, breakfast was okay, and having a spa and gym was nice.

the spa and gym equipment was not good the thread mill was not working

spa and gym needs work and needs to work

ok i can get from casino anth manager andstaff there are very nice

the wifi was very bad on 7th floor

enjoy the breakfast and the coffee is strong and tasty

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

it has hot shower and good wifi

wifi is not great in the room.

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

there is no room service

was beautiful, security was nice, neighborhood was quiet, room service was well provided

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

the breakfast was good and the service exceptional

very pleasant. good location. friendly, helpful staff. great breakfast.

bar and restaurant in the house

quiet, comfortable good value room. nice breakfast

excellent good value laundry service with same day delivery

due to covid the gym and spa were out of service.

gym wasn t the best

good gym for my needs

wish there had been a pool

(all other hotels we had a van with plenty of room, wifi and

a spa is missing for a hotel like this

location is really good and a nice parking space

rooms are clean, pool and bar are nice.

wifi not working perfectly

perfect hotel for the last night on my trip. very good rooms, breakfast and pool. perfect gym!

pool waa not apt for swiming

the breakfast was great

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

), friendly staff, spacious rooms, nice pool & gym, overall a very pleasant

s got kind of a jail vibe lol- bar food wasn t very good especially for the price

staff at breakfast also very attentive

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

secure parking

there is no gym, just a weight bench and a few free weights

breakfast was made fresh to order

the wifi is great

gym wasn t on premises just rooms were very dated the bathrooms were quite old smelled like old

the laundry room equipment could be updated with more efficient equipment, but this is just me being

clean and roomy. bed was super comfortable. breakfast was excellent!

clean, great wifi and nice people.

was very helpful - you can change us currency into colones at reception - there is an atm in the casino attached

wifi was spotty

the rooms, staff, breakfast

great breakfast the casino nice staff gym welcome drink great wifi

the breakfast was delicious and the room was very comfortable.

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

everyone was very helpful! btw the spa downstairs had a great masseuse!

also the spa on site was really nice

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

here before but have not used the spa services including the nail salon which i highly recomend

very close to volcano. beautiful view. good breakfast. everything was great

beautiful property, delicious breakfast

breakfast, included in the stay, was excellent, with plenty of locally grown coffee

so far the best breakfast we got

they offer a great breakfast and dinner and from the rooms you have a great view of the valley and volcano

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

guests can use golds gym for free which is a nice thing

pool looked nice but we did not have a chance to use as it was raining

reserved a studio room because it had a small kitchen

staff was wonderful, breakfast was scrumptious. room was very comfortable and clean. ud83dude0a

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

nice pool and access to a great gym !

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

gorgeous pool

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

everything else on the breakfast bar was off limits

breakfast costed extra money

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

the spa and pool area was freezing... we could not use it because it was too cold

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

no spa options and a variety of menu

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

breakfast, pool, fast wifi, great location close to the park and costa rican art museum

outstanding late dinner, secure parking, walking distance of downtown sightseeing, front desk very helpful and

the wifi can bump you off when everyone is on it, like in the evening.

breakfast is great. updated rooms are very nice. free parking is a nice feature.

we used the gym which was small but nice (no high weights but it was fine

the outdoor swimming pool is always too cold. should get the water useable and get it warm

overcharged me at the end and then ask if i wanted to take it from the mini bar which i did not and they refused

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

room service was quick, if overpriced (usual for these types of hotels)

was a non-pleasant interaction with one of the staff members who denied us entering the bar area since it was

bar has an indoor playground for kids, which we had never seen before

the plates were dirty, we couldnt even use the kitchen because was dirty too

some upkeep no or poor wifi property was much better when we stayed in 2019

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

good breakfast and wifi

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

helpful and friendly staff, the room was very comfy and had its own kitchenette

there is a huge spa tub ud83dude0ai n the room

nice shower and a spa bath

glass for teeth brush is missing pool was too cool to be used

the breakfast was excellent.

were disappointed the fireplace in the suite is out of order, but the room was still lovely and very quaint with

and wifi was very weak during our stay

the breakfast was just a small plate of fruit and a coffee.

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

the continental breakfast was wonderful with fresh bread

very nice staff, rooms are clean and a healthy continental breakfast.

secondly we asked to book a massage and yoga class via their spa services the night before and unfortunately

breakfast was amazing

very relaxing with lovely grounds and pool

restaurant dinner and breakfast really tasteful with excellent friendly service

parking is off premises which can be a bit uncomfortable esp

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or

airport and asked if we could have a snack instead of the free breakfast, i expected a granola bar but they

clean, well organized, nice gym

the location is a little far from things but if you have a car (parking on site) or are just passing through

great breakfast too