spa was fabulous

spa was next to the hotel very convenient, the food was excellent, and the staff were really nice

inn is beautiful, rooms are comfy and cozy, spa is amazing

hotel is lovely, and the spa & outdoor hot pools are lovely

pool and spa services, food and drink services were all excellent

a spa

the spa is great

wish we could have booked at the spa but unfortunately we booked late and there were no openings

beautiful grounds! the spa and staff were fantastic !

we did a mother- daughter spa get away and truly felt pampered and relaxed

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

plenty of parking

clean, courteous staff and perfect breakfast area

great welcoming service from mr.anu. very accommodating with my request for early check in

breakfast is ok selection is limited

spa tub was broken and tv was out of service for like 4-5 hours

spa tub was not working

if furniture was moved so in the spa tv was centered and same in the bed room

there were pubes in the spa tub lol

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

bed not the best. no hot water in morning for shower and not much for our spa tub.

first room was fairly dirty and spa bath faucet was not working but we were given a new room which was very

staff was great and bed was comfortable spa tub was nice too

like the thought that there was a spa tub in the room

great spa room

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

wifi connection could be better. the location is secluded near warehouses

got a late check out as flight is late and also an early check; was accommodated right

friendly clean pool breakfast

spa tub

the jets in the spa bath weren't all working properly.

spa was amazing.

especially lady in bar & breakfast in the

no variety 7 days the same breakfast for kids it is boring

spa was non-functional parking hard to get due to nearby event hall.

having a restaurant on site that offers room service was really nice

never stayed in a room that has a fireplace before, but this was a nice touch

the kids had fun at the pool

parking,pool,staff,gym was excellent

the pool was cold and needs to be heated

convenient location and great breakfast

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

pool was clean and heated

i travelled with kids

large pool & spa facilities that are 24/7

our kids loved the pool

shocked, that a sheridan group hotel is using plastic knives and forks on room service

no room service at night

close to airport pet friendly

large room was very nice, the kitchenette and spa bath were a plus

i didn't like the parking. was hard to find the room. was also expensive

breakfast and room

with the covid 19, it was hard to have the breakfast. that we would have liked.

layout of the room is perfect with small kitchen, small table, living room

little farther from the airport but with the shuttle and price it was worth it

tv kept pausing and room service said if there over 30 minutes late the food is free

having the pool to relax in was a nice feature

the pool in the photo looks not the same in reality ud83dude05

facilities, wifi not working

will definitely come back with the kids

the best experience good gym friendly staffs

the pool and waterslide for the kids

a full big box gym with a connected hall to the hotel

location is near 401. kids had a great time

i liked the spa tub. it was relaxing

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

on website shown the spa tub was not combined in the bathroom was not to happy about that

comfy bed, large room, netflix, early check in and late check out

proximity to airport & great breakfast!

and spa were closed but listed on line as being available

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

the spa and the swimming pool was relaxing! the bed was also really fun for us!

room was spacious and very quiet. nice to have a gym and a pool.

surrounding restaurants and spa on same grounds

we loved the pool and spa area, felt clean and well-maintained

nice rooms , has pool and spa . 8km from airport

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

they offer free parking for guests and also have a free shuttle to the airport, so make sure you ask to get

the laundry facilities were out of order for the 6 days of our stay

room service and had to go down and get it as the kitchen was busy

room was clean and comfortable, the pool area was great for the kids and the water was warm!

breakfast could be better, some days the room service didn't organized the beds

the parking lot was secure even at night and the location was easy to access the highway and get to

salon/spa was closed for holidays

to have access to pool

wifi

front desk accommodated me with late checkout

kids welcome and lovely garden courtyard

slide was broke and spa pool pump didn't work.

swimming pool not very clean cold water slide not working and spa had no power

pool was freezing, and the spa was cold

the spa bath is two small

liked the bed and spa tub

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

good size room with spa tub.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

the front staff argued that the room was for 2adults 2 kids and did not want to cover breakfast for the 3rd

big rooms, nice location, good breakfast

location, great breakfast, staff very helpful with a bit of a late check out

always use this hotel each time i visit canada to see my kids studying, i like that it’s in close proximity

in room dining would be great for family with kids

the water in the pool was on the cold side.

i like that they have a spa available

i loved that there is a spa on site and the services that i received

the spa was great the ladies there are wonderful the couples massage made our night there

spa was fantastic

they have a movie theatre downstairs as well as a spa

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

tv went out bc of lightning and i didnt have wifi

there is plenty of parking and it is close to bus stops and subway station to get to downtown toronto (maybe

if there was a kitchen in rooms or in the hotel

location close to toronto pearson airport and free parking

the entire hotel smells like urine there is a homesless man living in his broken down car in the parking lot

3)wifi was weak connection 4)stains all over couches and chair 5) a lot of drug dealers hanging

is a really bad smell in the corridor and around the building ( parking etc) and it was not very clean

when i asked the room service worker for more towels she told me she didn't have any and i had to wait until

was clean, stayed in smoking room as requested and was very impressed that it didn't have that dingy smoke smell

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

the property is in a very quiet and idyllic location, near a green space with running/walking trails

spa onsite

every area from front desk to the spa to restarant and the staff is excellent

absolutely loved my stay at the glenerin inn and spa

for a room with a spa whirlpool tub that didn't work

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

cleanliness, good parking space, excellent customer service, good breakfast

was pleasant and pool facilities kept the kids busy

the breakfast could have been a bit hotter but otherwise nothing to raise.

wifi isn't accessible all the time. not checking vaccination proof for clients

asked room service to urgently check and after 40 mins a person came and opened the lock with a coin but

staff, breakfast, free parking, quick check out

the bed, the breakfast the room,and the laundry room. the elevator lobby.

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

would have been great if the room had a spa tub

room was huge and very nice, the parking lot was spacious, there is a gym, pool and sauna