wifi bandwidth is

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

i really appreciated the people on the front desk, in the breakfast area and the two men on security

comfy bed and a good breakfast

pet friendly

i loved the spa too

jacuzzi in spa was shut. the iron innthe room didn't work.

the spa hot tub wasn't brilliant but it's a minor quibble.

room was very spacious

everything - spa & location

i'm off back to the lovely malmaison next door with spa and drinks on arrival

tvs should be smart. eg have youtube/netflix etc. wish there was a spa or pool at least

he only thing worth the 35 was the late check

the young ladies at reception desk and bar were very friendly polite

to be much more about caring for customers welfare through extra insight on their needs not a laundry list of

the location, the room, the spa and the breakfast.

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

some of the spa facilities were out of use

the spa loungers were very uncomfortable i thought. your basically sitting on the floor

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

rooms are lovely and cosy ... power shower is on point !!! spa lovely !!

room was huge, clean and had everything we needed. spa is amazing.

i was also a bit disappointed by the spa but perhaps i didn't read the

lovely boutique hotel with a chilled spa in the basement.

the spa staff were so lovely and added to that relaxation feeling

no mini bar in room. no drinking water available in spa without stepping into reception

the spa experience was great and the breakfast and serving staff brilliant

i loved the spa in the basement it was my favorite place to be in the hotel

i liked the spa and the view from my room

enjoyed the pool & spa great view from room

breakfast was included and couldn’t be faulted

breakfast, really friendly and attentive staff

the breakfast was excellent,

the kitchen and seating area were also generous in size

breakfast was amazing

better leisure facilities e.g. swimming pool, sauna and spa would have made the stay better

wifi was very hit and miss

staff for the morning breakfast buffet were excellent and helpful

kids friendly and pet friendly.

good gym and steam room; comfortable, clean room.

no spa or swimming pool

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

staff very friendly great location clean brilliant gym and pool

the room service food was fast but not very nice.

wifi is quick. the room is spacious.

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

restaurant and bar alongside the spa facilities.

everything rooms clean and comfy staff excellent spa massage was great

facilities in the gym, spa and room sizes

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

parking spaces are a bit iffy

we use the spa facilities, lovely lady was doing aqua aerobics ( every monday at 1pm ) including us into her

liked that it was a nice distance to places and it was great to go explore and come back to the spa and

on corredors, we could sleep well, the welcome staff, the receptionist morita and mandy in spa and the staff of

spa facilities and everything really

the spa was so nice and the massage service

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

pool and spa facilities great and open till 10 each night

the pool & spa facilities were great, especially as the pool is actually warm which is a massive bonus as my

hotel is one of the best i've stayed in for a family spa experience

it was very clean. staff.weere very friendly spa was a nice treat

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

lovely little swimming pool leisure spa at the back of the hotel for relaxing in which was free for hotel guests

i also liked the spa facilities which i used

wish i had time to use the swimming pool and spa areas

breakfast was nice and the swimming & spa was great water was lovely temperature

the 2 ladies who were on at the weekend) the bar staff were lovely young men and the spa guy was really

spa facilities were nice however jacuzzi was out of action ud83dude41

jet spa didn t work

it would have been perfect if spa was open on sunday

loved the spa beautiful touch

there is a spa and a gym so you can relax

big clean room, friendly staff, starbucks on site, spa and gym access, food was good in the

the bed is comfy and the superior room are such luxury. the spa is clean and relaxing.

the spa facilities were great to use after a long day spent on my feet at an exhibition

i m happy to stay here ud83dude0ais lovely hotel amazing spa ud83dudc4creception staff really helpful also

superb spa pool and gym