we use the spa facilities, lovely lady was doing aqua aerobics ( every monday at 1pm ) including us into her

liked that it was a nice distance to places and it was great to go explore and come back to the spa and

enjoyed the spa facilities

ve loved the facilities, the spa and gym

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

pool and spa facilities great and open till 10 each night

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

hotel is one of the best i've stayed in for a family spa experience

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

it was very clean. staff.weere very friendly spa was a nice treat

place great staff swimming pool was lovely and warm so was spa rooms clean and tidy we had dinner in the pub in

bed was comfy. spa area was great and staff were very friendly

but upon returning to the room from the sauna/spa at 11

i enjoyed using the gym and spa facilities in the morning. comfortable room and slept very well.

loved the bed and the spa was brilliant nice and warm. just perfect for what we needed it for.

experience and the spa staff were amazing a credit to the hotel

spa was fab

think gym/ spa access should be included in price

facilities were good spa and leisure

spa was soo nice

,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something

clean and games room with free pool tables.

wifi was spotty/slow

better leisure facilities e.g. swimming pool, sauna and spa would have made the stay better

every member of staff was helpful and so kind to me and my kids

we also enjoyed the relaxing bar area with pleasant surroundings, friendly staff and good selection of drinks

great friendly staff.great breakfast in a great location.

the gym a nice touch

spa was incredible service was amazing room was so clean just everything

enjoyed the pool & spa great view from room

i loved the spa in the basement it was my favorite place to be in the hotel

location perfect to access the restaurants and bar, the hotel had a nice swimming and spa area

the spa experience was great and the breakfast and serving staff brilliant

restaurant and bar alongside the spa facilities.

facilities in the gym, spa and room sizes

everything rooms clean and comfy staff excellent spa massage was great

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

room was huge, clean and had everything we needed. spa is amazing.

the spa was exellent the hotel is great thats why we will be back

location is great, stuff friendlyand spa amazing!!!

i was also a bit disappointed by the spa but perhaps i didn't read the

rooms are lovely and cosy ... power shower is on point !!! spa lovely !!

15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

jacuzzi in spa was shut. the iron innthe room didn't work.

i loved the spa too

the spa hot tub wasn't brilliant but it's a minor quibble.

room was very spacious

the spa loungers were very uncomfortable i thought. your basically sitting on the floor

spa had too much chlorine in pool

the spa was nice and relaxing . the view from our room was amazing

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

i'm off back to the lovely malmaison next door with spa and drinks on arrival

tvs should be smart. eg have youtube/netflix etc. wish there was a spa or pool at least

no hairdrier, difficult connect wifi

access to the gym and the room service option were just bonuses

room service options very limited. gym was a lot smaller than i thought it would be.

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

no spa or swimming pool

receptionist and bar staff were very helpful

gym & swimming pool was a bonus they were both spotless

gym & swimming pool was a bonus they were both spotless

beds are very uncomfortable and hard and being picky breakfast was a bit dried up.

5pm late check out

the room was clean with good wifi, tv and heating system

wifi bandwidth is

and free wifi throughout the whole stay, nice clean and comfortable for the money, good and enjoyable bar

spa facilities and all amenities available.

spa a gym facilities were very good

spa facilities food to die for staff that couldn't do enough for you although large indian wedding

was lovely and it was clean was a lovely surprise to find we had a patio area to our room too the spa was lovely

the size and how the spa and hotel were both separate but very spacious.

came for a relaxing weekend away, had access to the spa facilities that was amazing

spa was fabulous. food at the bar was very delicious. lovely hotel!

breakfast could of been earlier to give us more time in the spa before check out.

spa was amazing, a very relaxing experience

the spa is incredible and offers so much

the breakfast in the morning was exceptional, and had a great variety of options available to choose

the choice of breakfast was great

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

the kitchen and seating area were also generous in size

food pleasant staff friendly and very helpful car parking easy & free

very nice staff, great spa and very good food

room was nice, clean and very spacious

spotless clean , the bar and amazing meals and staff in restaurant never use the swimming pool or spa etc but

the spa facilities were excellent

allowing us the late check out so that we could use the room during the event was extremely helpful