brilliant pool and spa facilities

the spa facilities were lovely and excellent location

chose this place for its pool / spa facilities which were lovely, very clean and included in the price

food was excellent and reasonable, the staff were great, the spa was also excellent,the pool heated just

added bonus of a gym and pool/spa area

the 2 ladies who were on at the weekend) the bar staff were lovely young men and the spa guy was really

lovely little swimming pool leisure spa at the back of the hotel for relaxing in which was free for hotel guests

breakfast was nice and the swimming & spa was great water was lovely temperature

spa facilities nice

i also liked the spa facilities which i used

the pool and spa was great! so was the facilitites in general.

the wellness/spa facilitieswas also great

spa and room

great location, kids friendly, lovely spa and pool to use, big parking lot, very helpful stuff.

pool and spa fab and loved the jacuzzi

very clean and spacious room, delicious breakfast and very kind team.

the option of possible room service would have been more than welcome after the bar closed

staff were great, only problem was the wifi connection - or lack of

parking, friendly and helpful staff, spotless and comfortable room and we had an excellent meal in

the noise from breakfast

the bed is comfy and the superior room are such luxury. the spa is clean and relaxing.

big clean room, friendly staff, starbucks on site, spa and gym access, food was good in the

superb spa pool and gym

the spa facilities were great to use after a long day spent on my feet at an exhibition

i m happy to stay here ud83dude0ais lovely hotel amazing spa ud83dudc4creception staff really helpful also

spa facilities were nice however jacuzzi was out of action ud83dude41

there is a spa and a gym so you can relax

staff were friendly, spa was great, atmosphere around the hotel was fantastic.

were friendly, spa and swimming pool were nice, beds were comfortable and everything was clean

it would have been perfect if spa was open on sunday

very good breakfast

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was

breakfast was ok. loved the decoration. all staff superb, friendly & welcoming

food was poor choice in bar

fantastic staff, lovely setting, great facilitates, brilliant dinner and breakfast

was perfect , twin beds as i asked for , very comfy and a spacious room

the spa facilities bar menu (food is lovely)

lovely time with my wife been here once a year for the past 5 years always feel very welcome, the spa is

great location, short walking distance from nec. great facilities including spa and jacuzzi

friendliness, proximity to the nec, great spa facilities, lovely food and varied menu, family owned

the spa which is possible separate from the hotel was lovely .. but staff not so ... !!

we used the spa and pool which was amazing and we ate in the sky bar which was fantastic we had a great time

spa was shut!

the bed was extremely comfortable, and there was plenty of space

amazing very nice spa amazing would definitely recommend

facility does not have a gym or spa which is unfortunate

the lack of a spa and/or massage service

no gym or spa facilities which is only let down of room

tv in the bedroom was amazing, and the bar and food was really good

early check in

comfy bed, lovely shower, nice spa steam and sauna

beautifully presented, handy location, amazing spa facilities.

the bar is convenient to get to and stylish along with the spa that was great to relax at in the evenings

and beautifully furnished, the beds were incredibly comfortable, the breakfast was excellent, the spa and gym

and helpful, the food was delicious, the room was immaculate and i even got a free upgrade, the spa facilities

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

excellent location with very fast wifi connection

have stayed at the hotel previously as it is close to the nec, has plenty of parking and free wifi and a good

the wifi signal was not good from the room we stayed in.

the hotel has a bar which is really handy but the area is a little sparse regarding such places

and particularly the staff and the spacious room and the spa and the walk by the lakes

staff was so friendly, i loved the spa treatments i can honestly say i would book again having time to myself

my husband enjoyed the golf course which was in great condition and i took advantage of the spa treatments

nice hotel and spa facilities were amazing, exceptionally friendly staff whoever we dealt

all staff were brilliant, accommodation and facilities including the spa were perfect

be nice to have covered access from the hotel to the spa in this cold weather

spa was clean and staff very helpful, towels provided, lovely bonus relaxation time included

and the spa facilities were perfect

the facilities are superb, including a swimming pool, spa and gym onsite

lovely hotel, beautiful grounds, fab spa and big well appointed rooms.

breakfast was included and couldn’t be faulted

parking on the street wasn't great and didn't feel the safest only complaint about the room was

breakfast was amazing

facilities, we had suite 3 rooms, lounge/kitchen, double bedroom and excellent shower

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

for a low budget hotel, the bar and food options were fab

the room was clean with good wifi, tv and heating system

overall stay is good. however no tv channel for kids.

service, didn t expect a 24 bar and restaurant

parking £15 rip off and £10 extra late check out 5pm excellent

tvs should be smart. eg have youtube/netflix etc. wish there was a spa or pool at least

i'm off back to the lovely malmaison next door with spa and drinks on arrival

helpful staff friendly clean hotel free wifi great location

coffee machine coffee very bitter look careful at final account, attempted to charge for laundry cleaning,

the bed, 2 swans made out of towels, and some soft drinks

no spa or swimming pool

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

clear that pool is outside hotel but still very convenient

gym & swimming pool was a bonus they were both spotless

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

the spa was nice and relaxing . the view from our room was amazing

location, gym and spa is great, nice breakfast and good value for money overall

spa had too much chlorine in pool

i loved the spa too

jacuzzi in spa was shut. the iron innthe room didn't work.

15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

the spa hot tub wasn't brilliant but it's a minor quibble.

room was very spacious

the spa staff were so lovely and added to that relaxation feeling

location is great, stuff friendlyand spa amazing!!!

spa area was a little tired

i was also a bit disappointed by the spa but perhaps i didn't read the

the spa was exellent the hotel is great thats why we will be back

spa was incredible service was amazing room was so clean just everything

spa was relaxing

i liked the spa and the view from my room

i loved the spa in the basement it was my favorite place to be in the hotel

room was spacious and the bathroom quite nice too