spa didnt work and they charge more for the room

reserved a smoking spa room and paid for that

smelled like cigarettes and bo, the towels were dirty, there were random people sitting in the parking lot and

homeless people filing around the parking lot, the smell of marijuana permeating the 2nd floor hallways, the

wifi was unprotected, the rooms and hallway reeked of cigarettes

spa tub is bath tub

the spa bath....hospitality. location

i don t how that hotel is open very dirty and nasty room service disrespectful open the door any time and try

location and parking

wifi out every 3 minutes, no hot water, i could not shower

we had to leave. pool was under maintenance. purpose of staying at hotel for kids

comfortable, quality breakfast, kids loved indoor pool

the pool was small, i guess it's meant for kids or as a lap pool.

i love that it had a gym and it was very clean

wifi sucks!!!

i didn't know they would have hot breakfast. was a very nice surprise!

pet friendly

no pool no gym

i liked the room quality, pool, and the free continental breakfast

pleasant staff, easy parking - entrance off of highway is a little rough though

the spa was great and room was a great place to lay back and relax

spa bathroom and the front desk was very helpful when i realized i forgot a few things

the spa tub

boyfriend and i stayed in the king suite with the spa tub for our babymoon and it was absolutely relaxing

i also loved the in room spa tub, it was the perfect way to relax

easy to find and park, room was very spacious for a family of five, pet friendly.

breakfast and a friendly smile

pool was clean, continental breakfast was substantial.

kids were very excited that there was an upstairs and downstairs to the unit

the kitchen space and the size of the tv

the beds were very comfortable and the breakfast was awesome

whole time we were there kids were running and shouting in the hallways

professionalism, clean and breakfast was good.

gym was awlful-too tiny no room to do floor exercise claustrophobic

people talking in the hallway, kids screaming down the hall and footsteps above us

upon walking in, the entire hotel smelled amazingly clean and spa like.

have to walk thru the main lobby to get to the pool & gym.

room service advertised 24/7 on one of the pamphlets but when we called it closed at 11pm.

hotel policy regarding kids breakfast . ac made noise

even room service

very nice hotel great room pool and spa were nice as well. definitely book again

no spa or robes as were in the website

spa wasn't working super cold in pool area pool water was warm no towels

size of the rooms, the gym although it was adapted because of the remodeling was ok and functional

liked the full refrigerator in the room. liked the kitchen also.

dirty, no wifi, couldnt open windows, building was old and needs work, flies in the room

the refrigerator smelled bad. the microwave barely got hot. and the wifi didn't work.

the king size bed and parking

close to casinos and major streets private parking lot office attached to rooms

just better wifi so i can play game ud83cudfae.

the spa tub jets wasn't working

size - the room (king w/ spa tub) is nicely laid out, plenty of space

the spa tub and colored lights

the musty smell and the algae that came out of the spa when turned on gross

shower with 2 shower heads, spa tub that comfortably fits 2 people, fire place, fun big round bed

sheets were dirty , floor was dirty and spa tub was not cleaned

fridge was dirty, blanket had a big burn hole in it, spa tub was stained, bathrooms walls were

they have the spa in the room and i loved it, although i didn t get to use it

reserved a king room with a spa bath , when we got there the room looked nice and clean the the spa bath i was

easy parking

spa bathtub could use additional hand rails and better layout

free parking

beautiful, clean room with everything we needed and a continental breakfast to get our day started right

the parking lot doesn t seem secure.

some of the gym equipment was out of order, but the gym was still open to be used

the sauna and spa area has no lockers to store your stuff while in

the spa pool

my girls live the pool, husband lives the gym, and i love it all

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

the pool and where it is located and the tool good care of me

the spa tub was great!

i wanted to surprise my fiance by upgrading to a room with a fireplace as well as a spa tub

but the place was clean, the carpeting seemed new and beautiful, my wife certainly loved the spa bathtub

spa tub was a great stress reliever at the end of the day. the bed was very comfortable.

it was also spacious

beds were great; staff was excellent. allowed us early check in

the complimentary breakfast was nice and the free shuttle.

laundry facilities

the wifi didn't work with my phone, but i think it was my phone's fault, not the hotel.

the breakfast served in the morning was above and beyond, tons of variety

we asked for an extra blanket or duvet for the bed, room service did not react

the gym was new and great

location, modern and clean facilities, very good food in lobby bar and restaurant

we were allowed early check-in and really appreciated the late check out time of noon

limited dining options and hours for room service. needed to order out after our event.

rented the spa room

pops of color, mirrored accessories, spa toiletries

didn t have a mini bar, the spa tub wasn t really a spa tub more like a plain bath tub

interior design and spa tub

i booked the corner spa room

i loved the spa tub with jets

the room has a ships ladder to the 2nd bed, a huge chandelier, a small little kitchen area & a cozy yellow

loved the decoration and spaciousness along with proper kitchen facilities

may increase a kettle in the kitchen room .this is special for chinese customers.

great location beautiful building and antique furniture excellent wifi very cute cats!

room was great, two floors with a balcony and amazing bathroom with spa jacuzzi tub

spa bathrooms with quality toiletries, towels and bed linens

fireplaces everywhere

didn't have the breakfast because we wanted to try a local restaurant

adequate (~25 mbps) wifi speed

needs a locker room for the gym / sauna

the gym is snug but in line with the size of the property

really enjoyed the sweet pool & excellent in-house restaurant (which is very popular so get a res)

was a little far from public transportation & the poolside service was a bit hit & miss (tho the bar is close

one minor complaint - the bar closed a bit early. otherwise, everything was great.