dirty, no wifi, couldnt open windows, building was old and needs work, flies in the room

location ok parking good

easy access to room and parking

it s room # 127 near the handicap parking

many thing name but the worse part that they want it to charge me 15 dollars for parking per day i stay two

spa wasn't working super cold in pool area pool water was warm no towels

no spa or robes as were in the website

very nice hotel great room pool and spa were nice as well. definitely book again

they gladly accommodated a late check out request

the room was nice including a full kitchen.

upon walking in, the entire hotel smelled amazingly clean and spa like.

nice bar and in room breakfast is prompt and hot

beds was really comfortable and the rooms was clean the pool and gym was a nice a nice addition

restaurant and bar wouldn't pick up the phone, i had to walk downstairs to order food.

you put us on a floor with so many kids

booked 4 rooms, and one was booked as an extra large suite since it was for 2 adults and 3 kids, but that larger

room had roaches pool was dirty and over crowded and adults had liquor around kids at the pool

full kitchen, two bedrooms and two baths

pool was clean, continental breakfast was substantial.

loved the space and the kitchen area with the fridge !! the breakfast was also good

spa bathtub could use additional hand rails and better layout

the parking lot doesn t seem secure.

convenient, friendly staff, clean comfortable rooms, good breakfast

gym equipment were not working

some of the gym equipment was out of order, but the gym was still open to be used

the spa tub jets wasn't working

the rooms are very cute and i loved the spa tub

the spa tub and colored lights

size - the room (king w/ spa tub) is nicely laid out, plenty of space

sheets weren t so good, spa tub wasn t so clean

my kids enjoyed the pool

beds were comfy, pool was small but kids loved it.

was kinda green looking, ice cold, & there was so much chlorine in it that the kids couldn t comfortable swim

kids love going to hotel pools and this one is a bit too small

loved room, breakfast included

one minor complaint - the bar closed a bit early. otherwise, everything was great.

small, nice staff, we like the pool, gym and steam roof.

small, nice staff, we like the pool, gym and steam roof.

the walk to the parking lot was a little far

parking situation small room bright light comes through glass bathroom window and glass door- light

breakfast awesome

location, breakfast

no swimming pool n what gym.

that the wifi didn't come right on or the breakfast wasn't enough..

the breakfast served in the morning was above and beyond, tons of variety

the sauna and spa area has no lockers to store your stuff while in

the spa pool

the staff at the bar and restaurant were kind & helpful

wifi was not a solid signal off then on , workers knew what my room could hear through a vent but

everything , my kids absolutely enjoyed the pool.

i wanted to surprise my fiance by upgrading to a room with a fireplace as well as a spa tub

bed was extremely comfortable and the spa tub was also very large

the spa tub was great!

loved the fireplace , the spa tub and the window between the bath and bedroom

it was also spacious

spa tub didn t work

once i walked in the staff greeted me the room was clean the spa tub was great

the spa tub in the suite!

parking lot is really small

lots of parking available

superb gym

be done at the entrance where, in march, it let in too much cold air, making the whole lobby and bar and restaurant

ordered room service and my husband did not eat the sandwich

drinks in bar weren't the best

we were allowed early check-in and really appreciated the late check out time of noon

interior design and spa tub

we stayed in the japanese soaking tub spa room and it was amazing

pops of color, mirrored accessories, spa toiletries

rented the spa room

spa tub was spectacular!

made it down for breakfast very clean staff was awesome manager was great great location for where we had to be

they had breakfast and a gym and laundry place

wifi was a little iffy

they had breakfast and a gym and laundry place

people talking in the hallway, kids screaming down the hall and footsteps above us

spa bathrooms with quality toiletries, towels and bed linens

room was great, two floors with a balcony and amazing bathroom with spa jacuzzi tub

historic decor. lovely fireplaces. very helpful staff.

was too pricy considering there's no pool or gym

adequate (~25 mbps) wifi speed

i loved the spa tub with jets

there was a little kitchen and instead of a continental breakfast, it was in the room, milk, cereal , bread,

had a whole kitchen in our room

the room has a ships ladder to the 2nd bed, a huge chandelier, a small little kitchen area & a cozy yellow

may increase a kettle in the kitchen room .this is special for chinese customers.

there was no instructions to use the wifi within the room and we were not told how to operate the lift after

the staff was very friendly and the wifi was fast.

very clean. wonderful staff. great gym too!

bar and restaurant that was open and inviting space (not dark or clubby feel)

thank you for the wifi, i was able to run a zoom conference from my

, spa etc

friendly staff. clean rooms and excellent fitness/spa services.

the spa was a great experience

the room was beautiful, the spa and services were wonderful, and the staff was excellent.

i wish there was room service

2 extra towels in the room.....after my spa treatment

great food both in restaurant and room service. friendly staff. great location

loud teenage kids who stayed for st. oatrivk's day weekend.

one of the robes was missing, no laundry bag even on the second day

loud teenage kids who stayed for st. oatrivk's day weekend.