spa , tub

the pool and spa were closed during our stay.

pool not open

breakfast , good view

wifi reception

very small pool and spa area. hallways dimly lit with dark carpeting.

nothing was sad that the spa wasnt open

pool and spa still closed.

the walls were thin the laundry room was closed as well as the spa and breakfast

no elevator. pool & spa closed. window coverings inadequate.

the hotel also has an indoor heated pool and spa which was a lot of fun for my kids

pool/spa facility were clean and amazing

the pool and spa were closed. i didn't know until i entered the spa. no note was posted either.

spa broken

pool and spa were relaxing

the pool and spa was closed

small tv, breakfast was mediocre at best, room door didn t work well, pool and spa were closed

the pool and spa were out of order. the breakfast was skimpy but the coffee was good.

pool and spa where still out of service according to a different site review indicated on feb 12 by amber

the swimming pool, spa and laundry facilities were out of order.

it was his birthday and all he wanted was a hotel with a spa tub since everything is closed

i liked the spa tub and the room was nice as well

pool and spa were closed due to renovations. walls are thin.

the spa tub was amazing. the room was very large.

spa tub, wasn't working properly.

too much chlorine in the spa and pool. our eyes were burning.

n the beds are very comfortable and they have a wonderful swimming pool, very large spa jacuzzi spa

the gym and pool were not over crowded

parking lot entry and finding the hotel lobby

to fix pool on floor because my three kids and my friend's daughter got four toes burned and one of my son got

best breakfast

very clean and large rooms. nice indoor pool and hot tub.

super clean rooms, great breakfast, location is convenient.

front desk clark let me park my truck in front with ny camper i was traveling with for work where

desk staff were very nice and helpful, breakfast was great

loved the kitchen. beds were comfy. pool/spa were clean and enjoyable. breakfast was filling

we had 3 kids (two toddlers and a baby) and us two adults, and there was plenty of space for the kids to play

in a pet room

tricky entrance, a little old and plain. had trouble hooking up to the wifi

would have liked more parking easily accessible but other than that nothing everything was

great breakfast! friendly staff.

both the pool and hot tub were relaxing

nice hotel, the rooms are set up very nicely for a little bit of privacy, the pool and whirlpool used salt water

located making staff let us check in early quiet clean and so comfortable amazing breakfast clean pool and hot

kids were banging on doors and running up the hall, but at least not at night

the spa tub was clean

the room on line when i got there i was given a different room and charged for the room with the spa tub the

no plates or dishes in kitchen

it was so much fun for the kids

gym facility was tiny

even called ahead to make sure they had a guest laundry

the pet rent was taxed so it came to $27

even pillows were like kids size small

loved how everything was so private, and the pool and spa was very private

priced for quality of stay, lack of breakfast provided to guests, spa pool was too hot

the fact that the website showed the old restaurant food instead of the current medium coffee and breakfast

on staff, the restaurant and bar closed early, prices of food and drink were very high

pools open!

there was quite a few restaurants within walking distance and we loved the breakfast at the hotel

lots of places to take a walk and proximity to outside restaurants and bars

we were pleasantly surprised at the cost of breakfast, expecting it to be quite high considering the cost of

super clean, comfy bed, great restaurant (breakfast was fabulous) and the staff were lovely

no complimentary breakfast; but coffee is available free. first level has a restaurant and bar.

me going to the elevator, called me over, and politely asked me if they could bring the cleaned laundry to the

the rooftop bar location

room service lacking

tree bar and el gaucho both closed on sunday

also, the rooftop bar was beautiful with great service by my waiter joel

spa tub, the breakfast, the service

is good, pool is good, spa is good

the pool and spa was awesome the beds was awesome

bed wasn't comfortable. tub spa room is just a big tub no jets.

stairwell smelled, pool and spa looked dirty

spa tub was great

very nice and very clean room nice swimming pool and spa good american breakfast kind staff.

quiet location , close to shops. very friendly staff. nice bed. clean pool and spa area

the spa tub and the bed is really comfortable

our room, the carpet was pulling away from the tile and fraying by the spa tub

the pool and spa were broke the whole

room and after two days we are out of coffee and sugar, the pool water was way to cold but the spa was very nice

it's old sinks and tub backed up. needs an update. pool and spa are not private.

excellent location, staff asked if a shuttle service was needed. appreciated that.

good gym & pool

kitchen, etc

we thought we could use the pool when we stayed, unfortunately it was closed :(

free breakfast was great and the room was nice and big with lots of room and a kitchen fully furnished with pots

two bathrooms, love the common space and kitchen ammenities

the room was spacio i enjoyed the complimentary breakfast

clean friendly staff. love the spa room

the convenience of dog washing area and laundromat to help give our dog a spa experience;) enjoyed the coffee

large room with big spa tub.

spa tub a plus!

the bed was a little harder than i would like. the spa plug did not stay in.

hotel just to escape from home for a couple of nights ud83cudf19 it is so nice, the pool and spa are 24hrs

pool and spa not being open :/

large rooms with extra seating area, hotel shuttle, free breakfast, pool and spa area

fitness center and pool/spa were open for 24 hours

liked the indoor pool and spa because it was very relaxing and fun

were unable to use the pool/spa due to the need to schedule a time and the slots were all full

had to reserve pool & spa had it all to my self the 6am breakfast was good staff very helpful.

clean great customer service great breakfast nice pool and jacuzzi

good for kids though

the staff were awesome and genuine. the breakfast was very good as well. thanks for that.

used the airport shuttle

check in for late night arrivals safe area and hotel secure, lots of video surveillance free hot breakfast

5- my kids like the

good last minute booking price breakfast bar has the waffle '' machines

protein options for breakfast, clean, friendly

i liked the charm of the hotel and enjoyed the spa tub immensely!

breakfast was very good - i love quiche

parking is free but is street parking in downtown

parking was in a lot around the block

we also loved the european feel of the breakfast atrium area

to the corona virus policies in place there was no regular breakfast and the exercise/spa facilities were closed

breakfast and spa were great.

outdoor pool was refreshinbg and the hot tub spa made us so relaxed we both slept very well

i checked below the mattress and all was sparkling clean there

when we arrived the only room left was non pet

great pool, spa and sauna

the pool was not available for 2 days and the spa had a bad musty smell

spa didn't look to inviting

s nice and clean and comfortable, it has a swimming pool and a hot tub so everybody can have fun or you can

they have a continental breakfast in the morning which is nice

in the instructions for the spa on screen, they advise you to use your room key for access, though the spa

the spa was amazing

spa staff were a bit militant a smile goes a long way.

the spa is really really nice, my complaint is with the hotel

the massage and spa facilities were very nice and not too crowded

not deliver services offered, your customer should not pay for services unrendered, ie: pool use, spa use, gym

they have a great pool and spa as well

oh the pool and spa were great also

was a lot of little children running around in the halls unsupervised could not use the pool or spa facility

to covid 19 there is no use of gym pool or spa and no coffee or breakfast and no break in rate

of your water friendly lole me there pool and spa is open 24h

do not have the spa us advertised in internet page

breakfast, pool, gym, etc

kids loved the 24hr pool although it was small

beds were comfy, clean room friendly staff and quiet hotel. we really enjoyed the 24 hr pool!