the spa has great services and their massages are truly repairing

amazing place, fountains, garden, pool, comfortable rooms

there could be more social activies for both adults and kids.

no activities for kids

parking lot was flooded the draining is deficient along the property the pool was cloudy the pool bar menu is

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

pool where swimming classes are not held daily felt like heated water, very relaxing

grounds were fantastic, so clean & well maintained with swimming pool

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

facilities are great, food is good (a little bit pricey) but the spa is excellent

spa is amazing

the spa offers good massages and they offer yoga classes and ceremonies

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

gym and pool are good

service was excellent, all staff were very friendly. the spa is the hidden gem here.

only one bar was open!

there was a tv show shooting while we were there, definitely no place for kids

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

horrible music in the pool

spa is not included which was kinda a big disappointment for us

spa facilities were not what we expected, but perhaps our expectations were out of line.

i like the bathroom and the pool.

tv should be updated and i had to work and the wifi was a bit slow.

the wifi was very laggy in our room and other parts of the hotel

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

spa and breakfast were amazing

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

wifi is not working in the rooms

room is in the parking lot

breakfast was very good and the food was delicious

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

i think the wifi wasnt great, but it didnt really bother me

breakfast was good, room was clean.

was a little confuse with service at breakfast

pool and brunch on sundays

) it is also a pet friendly hotel and a better pet friendly option in the area

the restaurant area is open so it was a bit chilly for breakfast

second pool on the upper level was a little dirty and neglected compared to the other pool

wifi was bad

nice bar - no bartender

wifi didn't reach my room

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

i got a very nice massage while i was there and spent some time sitting by the pool

old building with gorgeous garden and pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so

need mosquito spray for any meals etc by the pool

great pool and restaurant with very landscaping

the superb little pool at the back of the

reliable wifi at all

breakfast and the breakfast environment is really good

the restaurant served an excellent breakfast, and lunch

i was able to get hot water from the bar downstairs

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm

gym machines not only are very old but also needs some maintenance

dinner options can be extended, wifi is really poor for a business hotel

no hot water even after complaint made poor gym facilities pool v small

, quiet and good service with spa

just a word of caution rather than a downside is the parking, which could be rather difficult to enter if you

i only wish the pool was heated.

like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

wifisignal did not reach the room which is effectively the same as no wifi

the gardens are fantastic. nice spa services. food was great

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

service and spa was great as i remember it

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also

we had planned to go out after lunch but changed our plans and just lounged by the pool reading