sea view was awesome, the breakfast was freshly cooked and very nice, the pool and spa pool were lovely and

the spa facilities were a plus

only one room for spa treatments would like to go with my daughter

lovely spa area

spa facilities is good but i think it s can be more clean around the pool and people on the wet

staff could not have been more obliging, including keeping the spa open late for us to celebrate my partner's

spa facilities are a little outdated but still fabulous

points, but there was always a queue at reception and please, please keep the spa open until 7pm in the winter

with the pool it s great out of season, when you have a rainy day we just go in the spa and relax

breakfast quality ingredients pool and spa great,close location to the beach

using the spa facilities - and using the outdoor jacuzzi which was extremely annoying, it hendered on the

lovely location, food and service. rooms were comfortable and clean and the spa was a bonus.

treatment at merit spa exceeded

it was great to have a swim in the spa and pool

hotel has a lovely spa area with indoor and outdoor pools, sunbeds and a poolside bar

the spa facilities are at a different hotel 20 mins walk away

no spa facilities

the spa was a real let down no sauna or steam room open just a cold pool with nothing else.

spa pool was just

the spa area could do with some modernisation.

able to check in early, comfortable bed, good drinks at the bar in the evening and great choice at breakfast

breakfast was lovely too

they even warmed my kids food up in there microwave which i thought was above and beyond

value for money, especially the breakfast, kids loved having options and helping themselves, room was comfortable

they even warmed my kids food up in there microwave which i thought was above and beyond

location and very clean hotel; pool and spa facilities are good; staff was very nice and

lovely room lovely view spa was just what i needed

location was great, breakfast was lovely & plentiful, pool & spa bath were relaxing & due to time slots were

swiminnig pool and spa are very clean and nice the breakfast delicious and huge portions

pool spa pool, food, friendly staff

we managed to have an hour in the spa this morning totally to ourselves which we didn t expect in such a big

the hotel is spacious inside and set in beautiful grounds

spa is lovely, especially the jacuzzi, the pool and the sauna

spa and pools were excellent

facilities and accommodation was wonderful. swimming pool and spa was excellent place to relax.

do with better access to the swimming pool, gym and spa for those who find stairs difficult

i literally love everything about this hotel. the only they need is a jacuzzi in the spa area.

the hotel has a spa sauna , pool and a beauty room which is a bonus i treated myself to a treatment which left

spa facilities could do with an update but it was the only hotel we could find with these and they

the spa was really nice, my facial was beautiful

spa and pool area also so good

the indoor spa is small

spa an added bonus

thought the hotel was very stylish, facilities were great and the spa area was well managed to accommodate both

spa facilities could be open till 21:00 that would be more convenient

the room was surprisingly spacious and incredibly comfortable, making it easy to relax after a long day

having to pay for bath robes when using spa facilities

were large and spacious, staff was very nice and attentive and the food was amazing

room, fantastic breakfast and evening meals as well as exceptional pool and spa facilities

my wife and i can't stop reminiscing on the amazing experience of all the spa facilities

was abit disappointed that it was difficult to book more treatments at the spa facility in the hotel as fully

food, spa and rooms were fantastic.

spa facilities great and very clean and massage superb

pool relaxing spa style designed with adults in mind

wonderful spa facilities i enjoyed the swimming pool,steam room,sauna i will definitely stay again hopefully

we enjoy in thr spa and game room

lovely big room, great location, lovely spa facilities available, games room too!

bar was nice, food was amazing, breakfast was too, receptionist was friendly and always smiling, spa services

my room was spotless, comfortable, and beautifully designed, providing a relaxing space to unwind

can t wait to come back and ensure we have enough time to use the spa facilities

excellent spa and indoor pool facilities

the best part of this hotel is that they have a really nice pool/spa area with a hot tub and sauna all heated

the swimming pool was wonderful, with the perfect temperature, plus the sauna and spa were amazing too

spa was a good facility

there was no changing room in the spa area

i loved the 4 poster bed and spa bath

bar area really nice

due to covid, no room service at all currently, you have to ask for fresh towels etc if you want them, although

room service to order snacks or lite bites would have been nice

good room, poor choice of room service.

very clean modern hotel with lovely spa facilities

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

we loved the spa area and the

loved the decor, roof terrace bar, having a spa on site, bed, and staff.

the spa was small but lovely and the rooms were very modern and spacious

liked how friendly the hotel was, and the staff, the pool and spa tub was nice touch

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

on site parking pool and spa location and good value fo money.

rooms need updating, the pool jacuzzi/ spa wasn t working and the pool needs updating

the bar games room and swimming pool were closed

are no spa therapists at the moment so unable to get any treatments, the bar food is lovely but the

i personally prefer the spa area with quiet music rather than disco

spa is a real bonus for just 5,- extra

is beautiful hotel swimming pool spa nice view

were absolutely huge we booked a small double room and it was massive loads of floor space and big windows

the spa facilities were great but looking quite dated. definitely in need of a revamp.

family member really good location with easy disabled parking at front of hotel good pool and spa

spa facilities free lovely breakfast and value for money, waiter/waitress again very polite and

you can book the spa for an hour for

lovely old fashioned interior, relaxing spa area, in heart of bournemouth

loved the fact you could use both hotels nxt door, at your pleasure and one of them had a lovely spa witch i

the spa is ok downstairs and no lift so not great for anyone with disabilities

hotel was lovely inside, spa bit was nice

the spa was dated and the parking was very tight

didn't use the spa facilities but looked fine

i didn t use the facilities such as the spa so cannot comment on that

the are good and welcoming, the spa area are good

this time i had a chance to visit the queens hotel&spa

good size room comfortable bed spa was lovely

room was excellent, we use the spa with my daughter it was perfect for us and the food was great we had diner

the spa facilities & my treatments with kate was amazing

hotel is easy to find access to sister properties with discount for food and spa treatments

the sister hotels had facilities for the spa and another sister hotel had a treatment room it would of been nice

great to be able to use the other sister hotels, and the spa is definitely worth a visit

spa with swimming pool, showers and sauna

service number constantly stated that no one was available to take the call we went to use the spa facilities

months before our stay that the ibis was overbooked and we had been reallocated to the mercure spa hotel across

the hotel has pool, spa etc

we didn't get room service every day so had to buy some milk we had to have breakfast in the lounge because we

t always get in a hotel room/chalet, and a variety of condiments were available in our very own kitchen section

the use of the next door spa was relaxing

very clean rooms generous amount of space in all areas and the spa facilities which were

spacious shower cubicle and clean

staff so friendly, gray location, spa is superb.

staff were super polite, the spa was lovely and the breakfast in the morning was very good