no wifi in our room 110

room service was also great, but all the condiments were on ration

breakfast was very good.the staff were very helpful and polite.

fantastic room, friendly staff. excellent breakfast

park for the kids within 2 min walk from the hotel

spa was closed even though advertised

spa pool was just

no spa facilities

spa area really lets this lovely hotel down swimming pool is cold only a sauna lockers are very

gym spa balcony

using the spa facilities - and using the outdoor jacuzzi which was extremely annoying, it hendered on the

spa steam sauna hydro pool restaurant room staff friendly close was so proffessional upgraded our

you could step out of the spa straight onto the white sandy beach

indoor spa needs updating as it s very tired and damaged tiles lifting off spa jets not all

hotel has a lovely spa area with indoor and outdoor pools, sunbeds and a poolside bar

good spa facilities, friendly staff

pool spa pool, food, friendly staff

swiminnig pool and spa are very clean and nice the breakfast delicious and huge portions

family and all were delighted with our experience, particularly the younger members who loved the spa and games

lovely room lovely view spa was just what i needed

on site parking pool and spa location and good value fo money.

rooms need updating, the pool jacuzzi/ spa wasn t working and the pool needs updating

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

liked how friendly the hotel was, and the staff, the pool and spa tub was nice touch

that it was close to the beach and had a swimming pool.

were large and spacious, staff was very nice and attentive and the food was amazing

room was perfect, i used the spa facilities and couldn't ask for a better time there

spa and main pool .

the room was surprisingly spacious and incredibly comfortable, making it easy to relax after a long day

big and quiet room - flat screen tv - great free wifi - spa - swimming pool and gym - big bathroom with tub -

spa facilities could do with an update but it was the only hotel we could find with these and they

rooms modern and the spa was a nice little bonus. the beach is incredibly close.

i literally love everything about this hotel. the only they need is a jacuzzi in the spa area.

do with better access to the swimming pool, gym and spa for those who find stairs difficult

the spa facilities were really nice, once again the staff were friendly and provided high quality

was amazing breakfast lovely loads of choice spa very good but a little tired room nice and quiet and big staff

i love the spa ,sauna and jacuzzi was perfect english breakfast

the treatment and spa facilities were fab

spa was excellent. breakfast content and service excellent.

was abit disappointed that it was difficult to book more treatments at the spa facility in the hotel as fully

great facilities, spa was lovely, beds really comfortable

very spacious room, very clean and nice staff. great spa facilities.

spa an added bonus

spa facilities could be open till 21:00 that would be more convenient

spa and pool area also so good

can t wait to come back and ensure we have enough time to use the spa facilities

room was spacious and the beds were incredibly comfortable

spa area was fantastic

we had a lovely time making the most of the super pool and spa as well as the beach

lovely big room, great location, lovely spa facilities available, games room too!

wonderful comfy bed, the spa was amazing and staff and food excellent ,,

the spa was small but lovely and the rooms were very modern and spacious

loved the decor, roof terrace bar, having a spa on site, bed, and staff.

we loved the spa area and the

very clean modern hotel with lovely spa facilities

the best part of this hotel is that they have a really nice pool/spa area with a hot tub and sauna all heated

the swimming pool was wonderful, with the perfect temperature, plus the sauna and spa were amazing too

the rooms were clean, spacious and functional

spa was a good facility

excellent spa and indoor pool facilities

lovely old fashioned interior, relaxing spa area, in heart of bournemouth

i recommend, if you have time to visit the spa and pool with it's unique victorian architecture

family member really good location with easy disabled parking at front of hotel good pool and spa

the spa facilities were great but looking quite dated. definitely in need of a revamp.

spa facilities free lovely breakfast and value for money, waiter/waitress again very polite and

i loved the 4 poster bed and spa bath

the bar was lively and served great cocktails

no room service which would have been nice

night too, and when we got back from town later that day we were told our breakfast would be room service monday

good room, poor choice of room service.

i personally prefer the spa area with quiet music rather than disco

good views from the hotel beds/ bedding really comfortable love the oldy worldly feel and decor spa facilities

spa is a real bonus for just 5,- extra

is beautiful hotel swimming pool spa nice view

are no spa therapists at the moment so unable to get any treatments, the bar food is lovely but the

this time i had a chance to visit the queens hotel&spa

the are good and welcoming, the spa area are good

good size room comfortable bed spa was lovely

i didn t use the facilities such as the spa so cannot comment on that

room was excellent, we use the spa with my daughter it was perfect for us and the food was great we had diner

the spa is ok downstairs and no lift so not great for anyone with disabilities

the spa was dated and the parking was very tight

spa facilities included in price of room

great choice of bars, restaurants and spa facilities

didn't use the spa facilities but looked fine

spa facilities are a little outdated but still fabulous

with the pool it s great out of season, when you have a rainy day we just go in the spa and relax

we also took full advantage of the pool and spa before checking out

staff could not have been more obliging, including keeping the spa open late for us to celebrate my partner's

breakfast quality ingredients pool and spa great,close location to the beach

months before our stay that the ibis was overbooked and we had been reallocated to the mercure spa hotel across

service number constantly stated that no one was available to take the call we went to use the spa facilities

the hotel has pool, spa etc

tasty buffet style breakfast with lots of options

hotel also has a nice bar

indoor spa facilities in other hotel

enjoyed my stay here and the spa and pool too

spa with swimming pool, showers and sauna

the sister hotels had facilities for the spa and another sister hotel had a treatment room it would of been nice

the spa facilities & my treatments with kate was amazing

very clean rooms generous amount of space in all areas and the spa facilities which were

spacious shower cubicle and clean

the use of the next door spa was relaxing

staff so friendly, gray location, spa is superb.

staff were super polite, the spa was lovely and the breakfast in the morning was very good