keep the pool and spa open until 8 pm

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

perfect space for spa and relax

spa did not open until 9am

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

limited hours of the spa and pool facility

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

free access to the spa that includes a very large pool

spa hotel with a beautiful garden with several pools

also the spa facilities need to better be explained to guests

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

the rooms and facilities lack the refinement and attention to detail expected from a resort & spa hotel

we also enjoyed the spa and indoor swimming pool

spa like wet room

small pool with plenty of sunloungers and few guests

breakfast was beautiful and delicious

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

amazing home-cooked breakfast and dinners

wellness and spa and the breakfast are amazing

top servic level top location top spa facilities top swimming pool

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

spa area amazing

the access to the spa was an additional bonus that we were not expecting and a great place to relax during the

the workout and spa facilities was a nice bonus

there is a spa and also a lovely sun trap swimming pool terrace

barrier with spa staff

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

the young lady in the spa was fantastic, such a lovely relaxing time

spa is amazing, beds are so comfy

last, the spa is unique and super

spa was not open.

also loved the spa and the breakfast was great

the top floors, with the spa area are amazing and the restaurant at the top deck offers not just an amazing

the pool in the spa was warm at best and there was not a hot tub.

spa is quite small (especially the indoor pool)

the room, spa and breakfast area there is not much else

spa was closed due to covid-19, not the hotels fault!

very comfy bed and spacious room and bathroom

staff are amiable and welcoming, spotless and lovely choices at breakfast thank you again for making our stay

the breakfast was delicious and cocktails in the bar amazing

the pool was excellent with all the facilities needed

pool area

before we booked our team in to stay at the hotel) there were some teething problems with the kitchen, but this

the spa and pool areas were excellent and the staff was very attentive to our every need

excellent indoor spa and gym

the spa prices were a little excessive

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

spacious rooms, great interior of the hotel, delicious breakfast, the best view ever on the 6-th

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

pillows spa services was amazing

the spa area was relaxing and easily accessible

spa wasn t that well thought out

pool & spa areas were very clean & well maintained

there is also an available spa that i did not use but i was told from other guests as being very good

the gym and spa facilities are fantastic

spa was out of the hotel but it was just perfect

it doesn’t have spa pool

pool and spa facilities arent in the same building, you need to cross the road.

the spa is something amazing too

good spa but no gym

the spa treatment was

spa and indoor pool seemed lacking for 5 star hotel

spa at this hotel isn t really a spa but treatment was great

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

opening time of spa was too short

food excellent and spa lovely

facilities are beautiful and the plunge pool inside the spa was a treat

spa was

spa and sauna is great

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

i also had a superb massage at the spa which was good value for 50

the spa treatments are overpriced for my taste

gym and spa are rather small, but clean and up to date

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

spa and toilet could have been a bit cleaner and in general looks like the all hotel will need a

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

it was disappointing that the spa and jacuzzi were out of order

the gym needed to be updated and some of the spa was unavailable.

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

the grande real villa italia hotel & spa was so perfect, we extended our stay an extra night

spa is a real experience

i surprised my boyfriend with the valentine offer at the spa and it was an excellent experience which made our

have liked the use of the spa to be included as a paying guest,this was the case in many other hotels i have

the gym and spa are underground. could use better lighting and signage.

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

spa and massage services were excellent

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

spacious, beautifully decorated room

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

to use the gym (which is in spa area) you have to pay additionally.

spa was closed on saturday afternoon and all day sunday.

spa closes too early on the weekends and not all services are available.

spa was amazing.

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

everything about the hotel, as the room is modern, spacious and very comfortable

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the spa was lovely as was the delicious food cooked to perfection

when i asked iron, i was told to use laundry service (fee)

good breakfast, parking available, basically you have all you could need.

you do need a car, but free parking! minibar fridge did not work, but we didn t need it so.

some of the gym material needs replacement urgently

we ordered room service one night

spacious apartment with all amenities for a long stay

pool and spa areas very clean and nice to use

spa was exellent when weather was rainy

he was greeted wherever we went in the hotel, and the room service waiter wanted to stay and play with him

very pet friendly

and beautiful spa could be a little better the room with the sea view is amazing, so is the breakfast thanks

also shampoo and shower gel in the spa

there is also a nice spa for guests with a heated indoor pool and sauna

staff friendly and helpful, breakfast was perfection and location and view stunning and spa area and massage

great spa and pool area with sauna and steam room, wonderful breakfast and areas to lounge in