spa like wet room

pool and sauna were great

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

the breakfast provided was both delicious and plentiful

great breakfast

provide better gym facilities there is a spa but no gym otherwise great hotel highly

good spa but no gym

spa and indoor pool seemed lacking for 5 star hotel

we enjoyed the spa services as well

the spa treatment was

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

facilities are beautiful and the plunge pool inside the spa was a treat

food excellent and spa lovely

opening time of spa was too short

spa was

the sauna in the spa area is a bit old

spacious room with very comfortable beds

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

limited hours of the spa and pool facility

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

the spa and pool looked very nice but i did not use it on this occasion

pillows spa services was amazing

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

pool & spa areas were very clean & well maintained

spa and toilet could have been a bit cleaner and in general looks like the all hotel will need a

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

wasn't informed, before check in, regarding the spa that it was on reparation

the gym needed to be updated and some of the spa was unavailable.

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

spa area is not very big

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

spacious, beautifully decorated room

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

the spa is a very plus for an excellent stay

the spa prices were a little excessive

excellent indoor spa and gym

the spa and pool areas were excellent and the staff was very attentive to our every need

breakfast was perfect and the pool services too

so enjoyable, from the molton brown toiletries to the incredibly comfortable sun beds around the pool

the building and room was more than beautiful and the garden and pool was just perfect

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

i also worked whilst here and i could get wifi everywhere (even by the pool

the room, spa and breakfast area there is not much else

spa was closed due to covid-19, not the hotels fault!

spa is quite small (especially the indoor pool)

very comfy bed and spacious room and bathroom

the pool in the spa was warm at best and there was not a hot tub.

i also had a superb massage at the spa which was good value for 50

spa and sauna is great

hotel with spa facilities and a lovely buffet style breakfast

and spa area is good as well

the spa treatments are overpriced for my taste

spa is a real experience

i surprised my boyfriend with the valentine offer at the spa and it was an excellent experience which made our

have liked the use of the spa to be included as a paying guest,this was the case in many other hotels i have

the grande real villa italia hotel & spa was so perfect, we extended our stay an extra night

the pool and spa were beautiful

spa was perfect

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

wellness and spa and the breakfast are amazing

we used spa and it was an excellent

top servic level top location top spa facilities top swimming pool

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa facilities were

there is a spa and also a lovely sun trap swimming pool terrace

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

i felt that there should have been bathrobes and slippers provided because it was a spa hotel

great hotel, good location, roof top pool, great spa and breakfast.

also loved the spa and the breakfast was great

spa is amazing, beds are so comfy

spa was not open.

last, the spa is unique and super

also the spa facilities need to better be explained to guests

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

spa hotel with a beautiful garden with several pools

we also enjoyed the spa and indoor swimming pool

keep the pool and spa open until 8 pm

perfect space for spa and relax

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

great breakfast with loads of options, the spa is very good and the hotel view is amazing

pools best for children, one in the spa more suitable for adults

spa closes too early on the weekends and not all services are available.

staff was amazing, especially the lady in the spa - lovely

spa was closed on saturday afternoon and all day sunday.

to use the gym (which is in spa area) you have to pay additionally.

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

it doesn’t have spa pool

spa was out of the hotel but it was just perfect

there is also an available spa that i did not use but i was told from other guests as being very good

the gym and spa facilities are fantastic

pool and spa facilities arent in the same building, you need to cross the road.

spa was amazing.

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

everything about the hotel, as the room is modern, spacious and very comfortable

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the spa was lovely as was the delicious food cooked to perfection

when i asked iron, i was told to use laundry service (fee)

good breakfast, parking available, basically you have all you could need.

you do need a car, but free parking! minibar fridge did not work, but we didn t need it so.

some of the gym material needs replacement urgently

we ordered room service one night

spacious apartment with all amenities for a long stay

pool and spa areas very clean and nice to use

spa was exellent when weather was rainy

he was greeted wherever we went in the hotel, and the room service waiter wanted to stay and play with him

very pet friendly

the spa opened too late

convenient easy parking. amazing spa facilities.

the spa is something else 5*

fantastic pool and the spa set-up was brilliant

the facilities were amazing, beautiful room and fantastic bed and the spa was lovely

great view and spacious

spacious bedroom and bathroom

the spa was amazing

the spa is amazing

spa was fully booked presumably to day visitors