pillows spa services was amazing

the spa and pool looked very nice but i did not use it on this occasion

spa wasn t that well thought out

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

excellent indoor spa and gym

the spa prices were a little excessive

spacious rooms, great interior of the hotel, delicious breakfast, the best view ever on the 6-th

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

the spa and pool areas were excellent and the staff was very attentive to our every need

i would improve breakfast

but okay if it should be 10+ i missed the flipflops and the gym might be a little bigger

the pool is quiet and less busy than the beach if you prefer

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

the breakfast was a heavenly buffet fit for a prince!

the pool in the spa was warm at best and there was not a hot tub.

spa was closed due to covid-19, not the hotels fault!

the room, spa and breakfast area there is not much else

very comfy bed and spacious room and bathroom

spa is quite small (especially the indoor pool)

spa and sauna is great

the spa treatments are overpriced for my taste

hotel with spa facilities and a lovely buffet style breakfast

and spa area is good as well

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

have liked the use of the spa to be included as a paying guest,this was the case in many other hotels i have

spa is a real experience

spa is dated.

the gym and spa are underground. could use better lighting and signage.

i surprised my boyfriend with the valentine offer at the spa and it was an excellent experience which made our

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

wasn't informed, before check in, regarding the spa that it was on reparation

it was disappointing that the spa and jacuzzi were out of order

sauna/spa facilities need a little updating to bring them in line with the rest of the property

i felt that there should have been bathrobes and slippers provided because it was a spa hotel

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

spa

barrier with spa staff

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa facilities were

spa area amazing

spa was perfect

top servic level top location top spa facilities top swimming pool

we used spa and it was an excellent

wellness and spa and the breakfast are amazing

great hotel, good location, roof top pool, great spa and breakfast.

spa is amazing, beds are so comfy

spa was not open.

last, the spa is unique and super

also loved the spa and the breakfast was great

we enjoyed the spa services as well

the spa treatment was

spa and indoor pool seemed lacking for 5 star hotel

good spa but no gym

the spa is something amazing too

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

opening time of spa was too short

spa was

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

facilities are beautiful and the plunge pool inside the spa was a treat

food excellent and spa lovely

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

spa and massage services were excellent

spacious, beautifully decorated room

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

spa like wet room

pool and sauna were great

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

wonderful breakfast and delicious cake and tea made fresh to help yourself to every afternoon

pool smaller in reality than pics

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

spacious room with very comfortable beds

and we had the best spa treatments we have both had, on a global scale for a very long time

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

it’s a private company 10 euro or 2 people for 15 euro but on the plus side you got to use the spa facilities

spa closes too early on the weekends and not all services are available.

spa was closed on saturday afternoon and all day sunday.

great staff, good room, food was good, spa area was clean, kids play area is a godsend

spa hotel with a beautiful garden with several pools

also the spa facilities need to better be explained to guests

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

the rooms and facilities lack the refinement and attention to detail expected from a resort & spa hotel

it doesn’t have spa pool

there is also an available spa that i did not use but i was told from other guests as being very good

pool and spa facilities arent in the same building, you need to cross the road.

spa was out of the hotel but it was just perfect

the gym and spa facilities are fantastic

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

spa was amazing.

the spa was lovely as was the delicious food cooked to perfection

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the collection is beautiful, the room view, the pool, the spa everything is brilliant

pools best for children, one in the spa more suitable for adults

keep the pool and spa open until 8 pm

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

great breakfast with loads of options, the spa is very good and the hotel view is amazing

perfect space for spa and relax

when i asked iron, i was told to use laundry service (fee)

good breakfast, parking available, basically you have all you could need.

you do need a car, but free parking! minibar fridge did not work, but we didn t need it so.

some of the gym material needs replacement urgently

we ordered room service one night

spacious apartment with all amenities for a long stay

pool and spa areas very clean and nice to use

spa was exellent when weather was rainy

he was greeted wherever we went in the hotel, and the room service waiter wanted to stay and play with him

very pet friendly

we also loved the fact there are gym and spa facilities which we hadn’t realised until we got there

there was nor spa neither a gym as mentioned on booking

appreciate young adults bringing music apparel into the spa area which should be a place to relax in silence

spa facilities - there was only one jacuzzi (the second one was out of order), a really small

the swimming pool was not open even though the weather was sunny and 21 degrees and the spa steam room was out