suite with spa bath and all, was very good and spacious

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

pool, slide and spa were fun.

excellent pool,beds were comfortable and rooms were clean.breakfast was great.

we had the family suite with the bunk beds, which was so fun for the kids

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

the pool area, spa staff was friendly bed is comfy.

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

the food in the restaurant was amazing and the masache at the spa was amazing

service at bar slow, missing product. spa doesnt work, pool was too cold

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

it is only open in the summer, and all the treatments at the spa were booked

spa and bed

the spa outside, the room far for reception and not easy to find

i believe we paid this much for a spa bath

pool

good wifi with fridge and microwave in the room

could stay at the pool before the check-in

wifi we had zero problems with

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

the location was convenient with easy access to downtown quebec city, and the free parking was a big plus

the pool is super good and it was pleasant to swim and chill

modern rooms, great pool and gym facility

there is a small gym and swimming pool

our room was really tiny not a lot of space to move around the bed

great pool, spa and play area for kids.

spa was closed,

old gym with a spa with a broke window

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

wifi was a daily sign up and unsecured

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

more of a family oriented hotel, lots of kids, so early wake up call from kids running the hallway

loved the pool and spa area

used the spa and the pool

there was a spa but didn t go into it

pet friendly.

kids love swimming pool. no extra charge for pets.

the spa tub was good , the bed was comfy and cozy .

no railing into or out of the spa tub in our room. dangerous!!!!

the spa in the room

the spa tub and the giant bed

slow wifi network even tv was unable to connect we are unable to stream youtube and netflix very

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

great pool / spa area

the hotel was clean, the beds were comfortable, the mini spa was perfect for relaxing after a long day

spacious, modern and clean rooms

has a nordic spa and tropical pool area to enjoy

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

the restaurant is amazing the spa is really nice too

there was some noisy renovation but the hotel was great and the spa is very nice.

great food at la traite. room is very clean, spacious and it s pet friendly!

beautiful swimming pool

wifi password wrong so unable to check mail when returning to room in evening

laundry facilities immediately opposite

wifi was weeak

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

lol food pool gym sauna restaurant

would be nice if they had laundry facilities on-site

we did not have access to wifi until midnight

ev charging in a secure parking lot. we only stayed here for this reason.

we did not use the restaurant or gym/pool facilities, so can't

i also liked their spa

the mini spa is good, just don't like the sauna is off.

understand that there were restrictions at the spa

the massage received from the spa was excellent

the hotel was great and the thermal spa so relaxing after long days on sleds

swimming pool

kids will pay extra

is quite a walk to areas near the chateau and la petite champlain

and that when i originally booked it was for 3 adults and 2 kids and when i called to ask a question about

and that when i originally booked it was for 3 adults and 2 kids and when i called to ask a question about

we liked the pool, the spa and it has access to the busy street full of restaurants

the pool and spa were great, room was an excellent size, and the staff was friendly and helpful.

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

the spa tub in our room had fantastic bubbles

hotel with plenty of facilities, swimming pool, sauna, spa and gym

pool, gym and bar on site

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

pool, gym and bar on site

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

the garden was really nice! we used the pool and spa more than we thought because of it.

only thing i found the pool and spa were a little cool

room service did a good job

we ordered room service one night too very delicious

gym/pool changing room needs renovation...no steam room, no dry sauna, no space, etc

renovated hotel is in a very good location, central and with a very nice spa and gym

i have never pay tip for spa except in hotel manoir victoria

nice hotel close to the city center, friendly staff, great pool/spa area.

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

we were granted an upgrade and the rooms were very spacious

sorry it just the kids that ruined my stay

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

in my case i heard the noise from the laundry very early in the morning

wifi network is not good, i cannot use it in my room

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find