the food in the restaurant was amazing and the masache at the spa was amazing

the pool area, spa staff was friendly bed is comfy.

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

service at bar slow, missing product. spa doesnt work, pool was too cold

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

pool, slide and spa were fun.

suite with spa bath and all, was very good and spacious

were pleased with the ease of parking

rental of the fireplace suite

i believe we paid this much for a spa bath

only one thing i didn't like is that there is no laundry room

wifi had some connection problems, probably because of the amount of people using it

our only real question is why the bar, patio and pool closed

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

it is only open in the summer, and all the treatments at the spa were booked

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

spa and bed

the spa outside, the room far for reception and not easy to find

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

the location was convenient with easy access to downtown quebec city, and the free parking was a big plus

the pool is super good and it was pleasant to swim and chill

modern rooms, great pool and gym facility

there is a small gym and swimming pool

our room was really tiny not a lot of space to move around the bed

great pool, spa and play area for kids.

spa was closed,

old gym with a spa with a broke window

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

wifi was a daily sign up and unsecured

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

more of a family oriented hotel, lots of kids, so early wake up call from kids running the hallway

the spa tub and the giant bed

the spa tub was good , the bed was comfy and cozy .

no railing into or out of the spa tub in our room. dangerous!!!!

the spa in the room

great gym. clean hotel. convenient place

has a nordic spa and tropical pool area to enjoy

bathroom was a little small, and i wish the spa opened up a little earlier.

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

spacious, modern and clean rooms

the spa is perfect and the outside playground on hotel property adds the perfect touch

the restaurant is amazing the spa is really nice too

there was some noisy renovation but the hotel was great and the spa is very nice.

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

that i stayed with my little kids, our hotel room smelled like smokes or cigarettes

the kids loved the crafting and storytelling experiences

there was a spa but didn t go into it

loved the pool and spa area

used the spa and the pool

best wifi. no room carpets. fairly clean,, cool lobby.

close to highway, pool and hot tub, friendly staff at check in and check out, breakfast, close to restaurants

wifi password wrong so unable to check mail when returning to room in evening

laundry facilities immediately opposite

wifi was weeak

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

lol food pool gym sauna restaurant

would be nice if they had laundry facilities on-site

we did not have access to wifi until midnight

ev charging in a secure parking lot. we only stayed here for this reason.

we did not use the restaurant or gym/pool facilities, so can't

comfortable rooms, easy parking, nice fitness area, pool and sauna area, comfortable outdoor seating options

is quite a walk to areas near the chateau and la petite champlain

gym equipment and selection is quite old.

accommodating room service even when i called out of hours.

i feel that the price per night should be adjusted to reflect lack of cleaning, room service and in house

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

we missed any information about the spa for example

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

the spa tub in our room had fantastic bubbles

hotel with plenty of facilities, swimming pool, sauna, spa and gym

we really enjoyed the heated pool in the evenings to swim out and relax for a bit

we had to call room service to have someone come

cindy is super helpful and nice, got us connecting rooms, hilton got little treats for my 2 kids, a bag of candy

great gym equipment but gym lacks space for floor exercising

rooftop pool was good and gym also

only thing i found the pool and spa were a little cool

the garden was really nice! we used the pool and spa more than we thought because of it.

the kids loved sitting on the balcony and watching the singer sing in the pool

could have done with a good quality bar area more in line with the overall quality of the hotel.

very close to old quebec. beautiful hotel. gym facilities were fantastic!

the massage received from the spa was excellent

understand that there were restrictions at the spa

the hotel was great and the thermal spa so relaxing after long days on sleds

i also liked their spa

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

renovated hotel is in a very good location, central and with a very nice spa and gym

i have never pay tip for spa except in hotel manoir victoria

nice hotel close to the city center, friendly staff, great pool/spa area.

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

we were granted an upgrade and the rooms were very spacious

sorry it just the kids that ruined my stay

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

in my case i heard the noise from the laundry very early in the morning

wifi network is not good, i cannot use it in my room

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find

area and lack of separate locker area for people going to the spa was a dissapointment

make sure you take advantage of the pool and spa on the sixth floor

spa could have been better

was a little surprised that the spa area didn t have a sauna

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean