full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

the spa is perfect and the outside playground on hotel property adds the perfect touch

spacious, modern and clean rooms

the hotel was clean, the beds were comfortable, the mini spa was perfect for relaxing after a long day

bathroom was a little small, and i wish the spa opened up a little earlier.

laundry facilities immediately opposite

good wifi and very friendly staff (available physically until 20)

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi password wrong so unable to check mail when returning to room in evening

wifi was weeak

location, comfort, bar and resto on site wifi in the rooms

lol food pool gym sauna restaurant

location great for bar hopping and close to old quebec

swimming pool was the best place to relax after a day of walking

it was convinient that it had a pool for the kids

the spa tub and the giant bed

the spa in the room

the spa tub was good , the bed was comfy and cozy .

no railing into or out of the spa tub in our room. dangerous!!!!

comfortable room, nice warm pool, and cosmos restaurant so nearby. and close to the mall!

gym equipment and selection is quite old.

nice warm pool for rainy day entertainment. new free arcade for kids which is amazing.

great location. the outdoor pool is warm. kids loved

clean rooms, great pool, excellent location just a five minute walk from the old town.

washroom in main floor swimming gym area restaurant manager were road, breakfast service was not good at all

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

hotel with plenty of facilities, swimming pool, sauna, spa and gym

the spa tub in our room had fantastic bubbles

we missed any information about the spa for example

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

the staff are friendly lots of services: very nice gym and pool

gym

the gym was limited

everything was extra wifi

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

pool staff

top laundry service-helpful staff

one more thing an additional sink to rinse your glasses out, like at the bar area

the garden was really nice! we used the pool and spa more than we thought because of it.

only thing i found the pool and spa were a little cool

the kids loved sitting on the balcony and watching the singer sing in the pool

one night we wanted a late super but couldn't get room service

the only thing was room size could have been a bit more spacious and kitchen area a bit less crammed

our room was really tiny not a lot of space to move around the bed

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

restaurant is amazing. caviar spa is awesome great prize.

great pool, spa and play area for kids.

spa was closed,

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

other than wishing it had a pool, it was great

check-in, big free parking, clean modern rooms with a good size bathroom

the swimming was too small, only for kids, that is what needs to improve

also, you can get a free parking lot in the hotel area

i have never pay tip for spa except in hotel manoir victoria

nice hotel close to the city center, friendly staff, great pool/spa area.

renovated hotel is in a very good location, central and with a very nice spa and gym

we were granted an upgrade and the rooms were very spacious

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

might be suitable for kids on school trips, but not ever recommend this to anyone else

internet conection on the 3 and 4th floor so i had to go to the front desk to get signal for the wifi, except

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find

sorry it just the kids that ruined my stay

was a little surprised that the spa area didn t have a sauna

modern comfortable temperature controlled room;the thick spa quality bathrobes extremely luxurious

i didn't care for was the pool area (way overcrowded with screaming kids) and the lockers for the spa were not

spa could have been better

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

i believe we paid this much for a spa bath

wifi was great

the wifi was excellent and the location is very well located and easily accessible off the highway

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

the pool and patio were closed and there was debries and garbage in the back area

i wanted a spa treatment but they only had one aesthetician working that day and couldn t squeeze me

location, secure on site parking, wifi, room, breakfast, wonderful staff

they are super pet friendly. staff was very friendly and helpful.

incredible room service

wifi awesome and lobby fireplace to die for

the spa outside, the room far for reception and not easy to find

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

spa and bed

it is only open in the summer, and all the treatments at the spa were booked

the pool area, spa staff was friendly bed is comfy.

the food in the restaurant was amazing and the masache at the spa was amazing

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

service at bar slow, missing product. spa doesnt work, pool was too cold

suite with spa bath and all, was very good and spacious

pool, slide and spa were fun.

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

was great, staff were very helpful, rooms were clean, wifi was reliable and the kids were happy about that

kids loved it