and wheelchair accessible front desk staff are polite and helpful; on-site breakfast + spa options were a

the pool/spa area and the breakfast.

the on site spa was excellent as well

comfy beds, very clean, super spa and pool.

rooms, breakfast was great, pool spa and sauna were fab

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

laundry facilities immediately opposite

wifi was weeak

good wifi and very friendly staff (available physically until 20)

wifi password wrong so unable to check mail when returning to room in evening

spa pool

the pool and the spa were great!

the pool was small, but great. it was heated pool with some spa jets.

no fridge in the room room service over priced room overpriced

no dishes or cutlery in the double room with kitchenette; 2

we liked the pool, the spa and it has access to the busy street full of restaurants

we missed any information about the spa for example

hotel with plenty of facilities, swimming pool, sauna, spa and gym

the spa tub in our room had fantastic bubbles

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

no toilet paper on the distributor i couldn't open the tv it was tough to get connected to the wifi

kids will pay extra

i feel that the price per night should be adjusted to reflect lack of cleaning, room service and in house

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed

gym 24h, sauna is also available

hotel food menu needed a bit more normal food choices for kids

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

pool, gym and bar on site

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

i wasn t given the wifi code on my room key and spent a while trying to become a hotel member to access it,

noisy when your next door is a family with kids

noisy when your next door is a family with kids

room was next to laundry room so was very noisy sometimes to 10 or 11 at night

might be suitable for kids on school trips, but not ever recommend this to anyone else

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

area and lack of separate locker area for people going to the spa was a dissapointment

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

i didn't care for was the pool area (way overcrowded with screaming kids) and the lockers for the spa were not

spa could have been better

make sure you take advantage of the pool and spa on the sixth floor

the garden was really nice! we used the pool and spa more than we thought because of it.

only thing i found the pool and spa were a little cool

kitchenette not very useful

wifi is difficult to set up. limits the number of devices.

the kids enjoyed the pull out sofa bed in the separate sitting area (separated by glass doors from the

i have never pay tip for spa except in hotel manoir victoria

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

renovated hotel is in a very good location, central and with a very nice spa and gym

we were granted an upgrade and the rooms were very spacious

nice hotel close to the city center, friendly staff, great pool/spa area.

i wanted a spa treatment but they only had one aesthetician working that day and couldn t squeeze me

the gym was super small, but then again, this is a boutique hotel

myself, wife and two kids 9 and 10

the rooms are excellent, with comfortable bed and pillows, the lobby very comfortable, with fireplace and a

wifi was almost non existent.

the location, the restaurant, pool and sauna, and friendly staff

the pool and the sauna deserve an extra page on wonderful feedback

the restaurant has really good breakfast. the swimming pool was a bonus for the kids.

indoor pool and gym and close to everything downtown walking distance

the gym hours during the week opened late. would have been nice if it was open early.

great pool / spa area

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

bathroom was a little small, and i wish the spa opened up a little earlier.

the price, the spa (pool / hot tub / sauna area)

no railing into or out of the spa tub in our room. dangerous!!!!

the spa in the room

the spa tub was good , the bed was comfy and cozy .

the spa tub and the giant bed

slow wifi network even tv was unable to connect we are unable to stream youtube and netflix very

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

free parking, cozy beds

fireplace in the room was the best and the drink at ginger, the restaurant, were great and perfect

hotel staff were helpful and kids loved the pool

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

old gym with a spa with a broke window

our room was really tiny not a lot of space to move around the bed

restaurant is amazing. caviar spa is awesome great prize.

spa was closed,

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

good free wifi

the pool is super good and it was pleasant to swim and chill

ve chosen to stay at this hotel again because it s pet friendly, cheap (considering the area) and the king

love everything about the place close to the highway and the city and was with my family kids enjoyed the stay

spa and bed

it is only open in the summer, and all the treatments at the spa were booked

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

the spa outside, the room far for reception and not easy to find

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

used the spa and the pool

loved the pool and spa area

there was a spa but didn t go into it

friendly staff, good location, nice breakfast and reasonably charge for a pet ($25)

granddaughter used the gym, she thought it could use a good cleaning.

my family loved the swimming pool and i loved the spa :)

there was a large pool and play area and there was a spa on the first floor

the spa was closed and not enough lights in the room.

there is a spa for relaxing

nice pool but poor lighting and none whatsoever in the spa area

the bed was very comfortable. i liked that there was a spa & coffee shop on site.

the spa and contemporary feel of the hotel and room

property is very clean, has a small cafe and spa on site

if you are not going to the spa it is a bit secluded from the city

spa was excellent