the spa bath did not work properly

pool, spa and gym were adequate

pool and spa good great breakfast

amenities! we loved heading to the hot tub and pool to relax after long day of travel

pet friendly room change at the last minute was super accommodating

comfortable, clean and frequent shuttle to the airport.

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

booked it specifically because it had a pool

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and

however this hotel never provide the free shuttle services to airport anymore

all-day water and coffee, microwave to reheat your food, and if it weren t for covid, pool and spa would have

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking

nice pool and jacuzzi spa on main floor

it was so convenient and easy to access, on the ground floor, and the spa was lovely

gym, room size, bed, blinds, bathroom, thing to put suitcase on, coffee machine with decaf, wifi) cleanness

for a family with 2 young kids this was great

the tv did not allow access to the golf channel.

i like how quite it was. i like the fact it had kitchenettes

early check in no problem ud83dude0a

5) parking was plentiful and easy to maneuver

hire car , pick up from vancouver airport, only a short easy 5 minute drive , hotel offered free parking

staff were very helpful in switching our king bed room to two-doubles for the kids.

shuttle-timely and appreciated both to and from airport

we were given a late check out and they minded our bags for another couple of hours since we had an evening

when they allowed us to check in early and rest as we were from a 13 hour hour fligt with 2 kids

spa treatments are wonderful

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance

i splurged at gorgeous gordon ramsey steak and at the spa for a mani-pedi, really felt top notch

spacious room

the pool area was nice and spacious. the food selection was great.

had a massage at the spa which was really nice

they gave me early check-in and i enjoyed the fitness/spa amenities

ran out of time to visit the gym or the spa which we hope we can do another time

bed and bed linen are amazing, great toiletries, awesome health spa and the lounge restaurant is to die for

in at 11pm and room service was still available and reasonably priced for my hungry kids

the front desk helped me with a refrigerator for medication and got me a late check out!

no spa facilities in the hotel - missed it!

added bonus, the spa across the road was a great way to unwind after my exam

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

next morning we ordered room service breakfast and after waiting patiently for about one and half hours we

the gym- a huge must for me was perfect

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

wifi was slow and required me to call the desk to straighten out an error in the spelling of my

the gym is perfectly instaled with high quality machines

nice shower. excellent breakfast. swimming pool is so good for children only.

rooms, pool

nothing to really complain about, although the spa and pool are not desirable.

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

rooms great staff and good emenities such as spa pool and sauna

the wifi was very good

and i like the parking right in front of the hotel

wifi does not work more than 5 minutes at a time ...

lots of parking

access to property was weird - one way only but poorly marked and leaving parking was a challenge- was blocked

peaceful for the area it was in. parking was great.

breakfast didn't have gluten free options

found out about their spa on our last night there, and we called in an hour before they closed to see if they

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

comfort , clean . room service fast

wifi didn t work at all, shower head was broken, didn t appreciate having to pay extra to park

wifi

chose the spa king rooom

free parking and excellent breakfast.

and the kitchen staff who had the breakfast ready were wonderful

excellent customer service and great breakfast!

very disappointing for the kids

hotel is pet-friendly

location, free parking, attached casino, free coffee

i did not have breakfast. i wish it was open later. the location was great. super convenient

free parking. nice, clean rooms and linens.

hotel for a good price, has everything we needed - comfy beds, quiet rooms, good breakfast, perfectly hot shower

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart

other useful amenities included a fitness room and guest laundry

great place, great location, great staff, love it, but be good if you had a pool. :-)

well equipped kitchen area with everything we needed for breakfast preparation

the staff were great and it was pet friendly

bathroom spa like

i really love the spa pool at the hotel, we had it all to ourselves too.

spa - sauna (never on and took too long to warm up to make it worthwhile hanging around)

location. on site brewery. spa - jacuzzi

spa was only luke warm

the spa didn't have the best viewing window. the sauna wasn't turned on all the time.

there is no milk supplied - but coffee is (no tea) the hot spa (jacuzzi) is broken

no towel for the pool and spa you have to bring your own

there is a rooftop spa but it was not operational and

like a hotel from 2003 spa is broken looks like it s been broken for years

location, spa and breakfast

gym and spa were closed for renovation. some renovation noise during the day

parking was included (or cheaper at least) and that the hotel had a pool for the kids

no bathtub. wifi wasn't great.

location to stadiums and downtown was great, 4 hr excellent breakfast was big deal among family

was excellent, location, facilities, comfort, hospitality, car parking, daily private spa sessions

the spa and sauna are also very great for travelers to relax

good location close to downtown. the sauna and spa were wonderful.

spa is very, very hot

nothing at all but i didn t visit the spa or anything else in the hotel. basic sleep only

room with 2 queen beds was very spacious, very clean and well maintained

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of

they provide complimentary bikes and water. the spa is very good.

the location, the pool, the wifi, the spacious room & the staff

helpful and friendly staff - supported us with early check in and late out, and extra amenities great size room

the new pool and spa were fantastic

good pool spa and fitness gym.

and spa were excellent, thanks and much appreciated after a long day s walking about

spa was downright dirty with lots of dead skin cells floating in it

location was good. hop on hop off bus outside door pool and spa was good.

the little kitchen in the room makes my stay more comfortable

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

comfy bed and pillows. good breakfast. excellent location. lots of stores across the street.

the shuttle will take you downtown

kitchen was not equipped well, plastics plates and we had to ask for cutlery

was was spacious and comfortable

had a lovely indoor pool & spa area which we unfortunately didn't make use of

excellent, room temp excellent, friendly room service, convenient restaurant, loved it

fast complementary wifi throughout the hotel

need better gym equipment. would be nicebif it was more private...

i loved the location, parking, staff, spa and decor of the hotel

had the manager looked at the shower and suggested us to take a shower in the gym they had

my kids went to the receptionist and informed about the rat

the room service was excellent. the cleaning person was very good and she has done a great job.

my kids went to the receptionist and informed about the rat