not enough parking

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

long walk from parking lot to hotel.

parking the car was difficult

the pool is in need of a deep cleaning

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

hanging out in the parking lot with hotel security doors propped open and lots of noisy little kids roaming the

gym looked nice, i guess

they have restaurant and bar but they are closed

cozy bar and restaurant in historic building

the parking lot

the rooms are so clean, the gym and amenities are definitely great

perfect place for family! the little kids loved it, so did our parents.

ample parking

building in a beautiful location, excellent spa treatments, good restaurant - and even an outdoor pool

was just beautiful and so relaxing between the spa and the wonderful rocking chairs i really enjoyed my stay

spa treatments were outstanding

staff in restaurant was inattentive, booking staff in spa was unhelpful, disinterested, and classless

to spa from outside wasn t spa like

wifi worked well

spacious in living and bedroom and breakfast was excellent

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in

confirm pet friendly price called, registered, checked out

the place is very pet friendly

the studio rooms with full stocked kitchen, ie: plates, silverware, pots and pans.

nice breakfast the next morning in a nice room

very nice set up, small kitchen was equipped with everything from pots, to dish washing detergent

the kitchenette with the breakfast bar is very convenient!

kids enjoyed the pool, until 10pm a plus

spa services are very limited and extremely expensive.

everything great the spa could be better

really liked the gym and the bathroom

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

room service not being available.

and the room service was good also, the room was clean including the bathroom

there was ample parking and the bed was comfortable.

my love the pool area.

convenience to our location for weekend and fab pool for kids

the bar was subpar. food was not the greatest tasting.

the parking lot curbs and sidewalks need fixing and could trip up older travelers

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

there was a used bar of soap in the shower when we checked in

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

requested an early check in and got one after speaking to the manager of the front desk

the workers in the bar area and pool.

complaint was it was still hot in september and their pool and spa were closed

the price i paid, i expected way less then what i got, the room from the kitchen to the closet was beautiful

they only provided one bar for hands and body

wifi dropped every day until the login form submitted again.

clean friendly great bed good breakfast nice location

the spa area, there is a sauna, which unfortunately did not work

parking lot not shoveled and no salt put down.

clean and breakfast was good

convenient to west point, comfortable bed, great breakfast

staff, breakfast, parking, location to west point were great.

the breakfastand the bar tender the night i che ked in was very good..nothing

would have enjoyed a bar on the premises.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

also disappointed the ev chargers were not working

clean and comfortable. very friendly staff. nice bar lounge area.

i reserved a pet friendly room online and then called

the breakfast was simple but variable

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

desk really good, i request early check in and she help me , and its really pet friendly hotel

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol