the spa was fantastic

spacious and comfortable room

the staff who met us upon arrival through to the spa and restaurant this hotel exceeded all expectations

swimming pool and spa well worth a visit

the spa exceeded our expectations

lots of options for dining, food was excellent, lovely spa facilities, huge room, excellent sleep, pillows

lovely spa facilities

fact that we were upgraded to room 111 in the manor house, the pool and spa was very clean and enjoyable

the pool and spa and gym were incredible unexpected bonuses

shower ceiling in ladies spa changing rooms - flaky paint and broken plaster.

spa and leisure facilities very good

great hotel. amazing spa facilities

lovely place to stay and the forum spa was amazing

staff are brilliant and the spa was just awesome

we did not have robes in the room, but the lovely spa staff gave us robes

couldn't use the spa and pool due to lockdown.

great spa / swimming area

for business or leisure free use of spa incl swimming pool i have stayed nearly once a month

spa and pool breakfast

would be good to be able to book spa treatments online

beautiful location. spa was amazing

comfortable, breakfast was lovely, everything you could need was available, i didn't use the spa but friends

staff brilliant,the most comfortable bed i've ever been in spa great

staff were very helpful and friendly, was so relaxed there the spa was amazing

accommodated my request for a higher floor, everything was perfect and the rooms are stunning, spacious and

and spa facilities, good size bedroom twin beds as requested, luggage storage facilities as arrived

nice big clean rooms the breakfast was fantastic good quality food lots to choose from and the spa was excellent

room was amazing value for money, the pool was just right, and the spa and other facilities

nice and clean, good spa facilities in the hotel. rooms were spacious and staff were friendly.

worth noting that the spa facilities are no longer available in the price of your stay

spa and pool facilities would be nice but not essential

a spa would be a nice touch, but can appreciate the building is as it is in the city centre

i wish there had been some spa or treatment facilities

travelled with friends and kids

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

although i absolutely loved the spa at the hilton, the changing rooms were very disappointing.

great location and spa facilities

hotel was extremely comfortable and the spa facilities were fantastic

the use of all the spa facilities was very nice.

spa facilities were good, buffet style breakfast was excellent

immaculate, good customer service, spa pool facilities excellent

gym and spa facilities, although the bubble pool could have been warmer

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

pool and spa facilities were lovely and exceptionally clean, was also very impressed with the restaurant ,

the staff were super friendly and the spa was lovely

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time

location and spa even if we paid for it , maybe should be free for guests

best spa massage i've ever had (from marcus, i've never been so comfortable and relaxed, i'd highly

paying 25 (guest price)to use the spa for 90minutes

hotel charges guest to use the spa facilities to use for 90 minutes, which i find unreasonable

good food options loads of sport screens and great busy spa and gym

amazing staff, amazing spa and amazing cleanliness.

was fantastic very helpful ud83dude03 the pool spa and gym were excellent it's a shame the steam room wasn't

frendly staff restaurant & food rooms&spa car park

spa and comfy bed

the spa was excellent with a huge hot tub and pool that very well maintained and just lovely

excellent staff, spa treatments and room breakfast lovely as was lunch

the spa is wonderful i would definitely stay again

was great, spa was lovely and relaxing, food was fresh and tasty and the room was clean and comfy with a great

staff nice and helpful. spa and treatment great. food lovely. views out of room spectacular.

spa was excellent, well equipped with lovely staff and not too busy

cosy room, spa facilities were good and staff were friendly

the reception staff were amazing , the spa facility s are really good as well.

the rooms are spacious, clean and well equipped

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

there is a small spa in the hotel

the food was excellent and they had a beautiful spa facilities as extra bonus

room and showers in the spa needs upgrading, with separate cold water tap and a plunge pool

excellent little health spa available to guests!

from the food to the room was just fab, staff were amazing and the health spa was lovely