rooms were lovely as was the spa facilities

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

the rooms are spacious, clean and well equipped

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

the grounds were beautiful, the spa was lovely and the lakeside rooms were amazing.

spa included in the price

was great spa was awesome could not help enough top marks

swimming pool, all spa facilities were working and clean

rooms were very easy to find and the spa was lovely.

hotel is beautiful and clean, the spa facilities are great and the food was wonderful

room clean, beds really comfy. nice shower. the swimming pool and spa were great.

spa facilities were exceptional and the fact our 8yr old was included was just perfect

a great place to stay after our trip to cardiff. excellent spa facilities and breakfast .

the hotel and spa staff were amazing and very professional

i had a massage at the spa and it was very good, and the lady who provided it was really lovely too

spa and pool breakfast

staff at the spa area on the other hand need some training from the staff in main hotel

great spa / swimming area

of the best hotels i ve stayed at, staff lovely, rooms lovely clean and comfortable, pool and spa facilities

for business or leisure free use of spa incl swimming pool i have stayed nearly once a month

staff are brilliant and the spa was just awesome

we did not have robes in the room, but the lovely spa staff gave us robes

great hotel. amazing spa facilities

me and my sister enjoyed the spa especially the treatment booked which was the temple steam room and it was

lovely place to stay and the forum spa was amazing

shower ceiling in ladies spa changing rooms - flaky paint and broken plaster.

staff friendly and efficient spa was lovely shuttle bus was a great service to the twenty ten course

the pool and spa and gym were incredible unexpected bonuses

staff were amazing & friendly. room was perfect, clean & plenty of space. spa was amazing.

lots of options for dining, food was excellent, lovely spa facilities, huge room, excellent sleep, pillows

the pool and spa were great after a long drive

loved the spa jaccuzi and steam room

friendly staff, clean room, great spa facilities.

hotel was so modern, spa facilities were wonderful

spa facilities fantastic

size rooms, loved the spa and restaurant, staff were lovely

duty manager failing to email the spa details prior to the visit.

spa facilities could have been better, pool was a little smaller and the sauna was split by sex (i

spa facilities good and enjoyed use of the pool

spa pool would be good and more seating outside

the staff who met us upon arrival through to the spa and restaurant this hotel exceeded all expectations

spacious and comfortable room

then you add in the spa and honestly it can't be

the spa was fantastic

pool and spa facilities are great

first room had a slightly sulphurous smell as built another a natural spa but they gave us a better

spa facilities, over the three days we stayed no one would answer the phone so i had to come down

have been cool if there was a pool or spa too

a shame there was no spa facilities but not much they could do to improve on this

the wifi kept disconnecting and the rooms were quite darkly lit

the spa was brilliant and the room was so comfy and luxurious. it was a splendid stay.

the spa is amazing and really helps you to relax and enjoy your time

spa was a fanatic addition to our stay

rooms were excellent 5* staff were friendly, spa facilities were very cosy in the old bank vault area of this

the spa was lovely and the staff were very friendly no