spa needs to be updated

the spa experience was just lovely and exactly what i needed

the spa is a pleasant diversion

fire pit next to room. spa services were wonderful.

stayed at gold cottages which was right by indoor pool and tennis courts which was what we wanted

the staff was great, michelle kahn was most helpful! breakfast was better than most!

small but clean gym area

very friendly staff proximity to community around closeness to airport gym

the breakfast can be improved.

beds were comfortable, staff was great, and we enjoyed the breakfast as well

plenty of pillows, bed was comfortable and wifi signal was reliable

stayed on thanksgiving and i enjoyed the traditional turkey dinner that arrived via room service

the centralized hub of elevators. the far distance to the pool. the outdoor pool.

bar staff very nice , room with lots of space and great

great gym, good location between sf city and mountain view/palo alto

all is good. enjoyed the pool .oh the blower in the spa would not work.

what kind of big hotel has a spa that has only an occupancy of 4 people

food, room, facilities, steven at front desk even did my early check in and boarding pass on

it s pet friendly and had a nice park just outside the hotel.

love the waterfront the breakfast was amazing. the kids loved it.

the quality of pool/spa water didn't seem to be very good

i wish there is hot spa tub in swimming pool

pool was tiny and spa not in use, the buffet breakfast was way too expensive for us all,and no info was given

so helpful and great drinks, bar and breakfast service

free wifi. movies on demand. quick service. decent gym with pool.

no pool, spa inside or outside facility / room to sit

away from the city and we want to use the sauna in the gym and and asked someone if she can send someone to help

screaming kids and parents past midnight

good coffee, clean room and bathroom, good wifi, friendly staff

t stay again beds were comfy but could feel kids running up and down the halls past midnight

pool and spa were not heated. also took a long time before staff got the towels to us.

paying for internet. missed a spa and sauna.

in any other setting, like a spa or a hospital, this would amount to negligence

dinner in restaurant excellent - if a bit pricey shuttle to airport short

shuttle service and the beautiful lobby

they have a few spa upcoming renovations that there soon started

if they had a pool although spa was great

website said pool and it was a spa only

the outdoor was not warm and full of leaves and the spa didn t seem to work

spa didn t work

pool and spa were open at 8am closed at 10pm

nice exercise facility with pool/spa and the breakfast was ok

nice room, good breakfast, excellent location near the airport.

room service delay. took twice as long to deliver than told.

s an app in the room to order room service food

free parking and hbo

he told us we could park next to him in a reserved area if the parking was full when we came back which it was

fridge worked and so did wifi

parking in the back

wifi operational, in order, could be little faster

only thing i couldn't find was the spa /sauna. it wasn't where the map said it was.

the spa was not open.

good bathroom, laundry on site

gym is a nice addition, though not a very large one

the outside of the property looks shabby and the gym was very basic (3 machines only)

breakfast was meager at best - no eggs or hot foods other than oatmeal.

no wifi for ipad

pool was clean, room was clean, and the bed was comfortable

having handicapped parking really close to the room was awesome

no light in the parking lots

extremely wonderful breakfast

too bad they don t have a few more parking spots. a little crowded

and excellent yummy breakfast the veggi patties, the eggs and the potatoes were amazing

and relaxed atmosphere, good breakfast, large room

carpet smells bad, location hard to walk to things from. no pool or gym .

was no spa

staff is friendly and the included breakfast, even being basic, was tasteful and a good start for the day

when i reached and got the room there was no parking spot available at the property.

also, the wifi was not working

parking spots are not enough at the property.

amazing overall service. pool is divine.

great gym. beautiful property. lux room amenities.

service, food, central location, gym

expensive room service... bagel, coffee, oj > $30.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.