i was in the outbuilding, wifi was not available in that part of the hotel

fab bar and quality breakfast

building with perfect parking

room was good nice ensuite great garden to sit out in plenty or parking.

we stayed the night in a comfortable bedroom and both of us enjoyed the breakfast

location, staff were all very friendly and helpful, had a lovely breakfast and the spa was amazing

didn't like that there is no spa area

spa was really enjoyable

the spa as always was so relaxing and the lovely lighting makes it feel very calming

excellent spa facilities

would be perfect if they recommissioned their spa and pool facilities - when i want these, i stay elsewhere

good car parking

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including

the breakfast was outstanding

lovely breakfast as well - diolch yn fawr

for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa

brilliant spa facilities

easy to find the spa facilities & the restaurant had a character of its own

spa is unreal and really intimate

beautiful place to stay, our room and the spa was amazing

fabulous staff... fabulous food.. and the use of the towers spa facilities too

good standards with breakfast strong wifi, bedrooms big and high standard ensuite bathrooms.

didnt tell us about room service, time we had to leave our room or anything of that kind

the bar area and restaurant were lovely, modern and clean

the hotel stay was very pleasant, it was valued for the money we paid and got breakfast in with it

lovely treatments in the spa and afternoon tea was splendid

i liked everything about my stay. spa and pool facilities were excellent.

staff so friendly and hotel and grounds beautiful, food amazing and spa

didn t have chance to use spa facilities but this was included in stay

staff were very friendly , the rooms were spacious and very clean

the spa facilities were unavailable

pool was a real bonus, with steam room and spa pool

given wrong room initially but ok as changed it. spa facilities closed.

pool and spa facilities. excellent breakfast. great value.

swimming pool and spa area clean in a morning but not so good last thing at night

t think the spa should have gone, was really disappointed when i got there and found out it wasn t there

reception, bar, restaurant and spa areas seem to have been recently refurbished and are very nice

would pay more if they had spa facilities

use of the spa facilities is a nice bonus at this hotel

room service was excellent as was our room (which we have stayed in before

the spa facilities, staff being so friendly, great food

location, lovely breakfast, pool and spa area was lovely and clean

breakfast always good as is the spa & the rooms.

great location, close to m4, not far from town centre. spa area is lovely

spa was lovely and breakfast was delicious

good spa facilities, bar area and location

the hotel, spa restaurant, rooms and staff are just amazing !

great to use the spa

very friendly staff and very attentive. excellent pool and spa facility.

the gym and spa is high quality with extra touches

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

good food options loads of sport screens and great busy spa and gym

frendly staff restaurant & food rooms&spa car park

amazing staff, amazing spa and amazing cleanliness.

spa facilities

it also had a spa and gym which although i didn't use was a little unexpexted

unavailability of spa facilities / pool closure

resturant menu is a bit boring need to upgrade it i wish the spa was accessible

the spa and pool were a lovely addition but a bit dated and small.

spa and pool closed and not enough tables to book dinner or breakfast

hotel was good value for money & the spa facilities were excellent

spa facilities only consisted of a swimming pool which was way to cold for comfort

however, when we arrived about 8:30pm friday night the kids from the prom was very drunk and lots of them

no room service or restaurant ud83eudd14

good wifi and the tv worked well with the normal basic channels

best spa massage i've ever had (from marcus, i've never been so comfortable and relaxed, i'd highly

charge for spa , a bit pricey if you are staying there aswell

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time

hotel charges guest to use the spa facilities to use for 90 minutes, which i find unreasonable

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal

hotel was extremely comfortable and the spa facilities were fantastic

there was a lovely play area for children and the spa was amazing

spa changing rooms were starting to look a little tired.

the use of all the spa facilities was very nice.

spa facilities were very run down and not the cleanest, the changing rooms to the pool are very

a spa would be a nice touch, but can appreciate the building is as it is in the city centre

i wish there had been some spa or treatment facilities

spa and pool facilities would be nice but not essential

coffee machine in bar area could be better

the wifi was excellent

spa facilities are not included in the stay. jacuzzi not working

nice and clean, good spa facilities in the hotel. rooms were spacious and staff were friendly.

clean modern lovely spa facilities, good breakfast, helpful staff parking available

room was amazing value for money, the pool was just right, and the spa and other facilities

the staff the room was fantastic and breakfast and the spa was excellent we had a fantastic stay

pool and spa facilities were lovely and exceptionally clean, was also very impressed with the restaurant ,

immaculate, good customer service, spa pool facilities excellent

the spa is fantastic

the staff were super friendly and the spa was lovely

the city centre yet the hotel could have been anywhere - relaxed atmosphere with added bonus of a spa facility

the spa was excellent with a huge hot tub and pool that very well maintained and just lovely

excellent staff, spa treatments and room breakfast lovely as was lunch

staff all fabulous and the gym and spa were great

the spa is wonderful i would definitely stay again

good location near to the bay. lovely staff. excellent facilities. spa exceptional.