pool and hydro pool are advertised as heated, but they were both very cold during our stay

liked the covered pool

gym machines to old

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool area was not clean and overcrowded

spa services were excellent and affordable

wifi worked only for a couple of hours during our stay, when it worked it was very slow

hotel restaurant had good coffee and unlimited refills at breakfast

wifi was not working properly for most of my stay, a member of staff made me experience an

very central location and lovely breakfast in the morning.

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

breakfast was ok

we really enjoyed the simple, but delicious breakfast set for us each morning

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast

the breakfast was not good. the staff was rude. no air conditioner

breakfast is excellent, but almost entirely mexican

the breakfast was included, we thought it was only a continental, but it had more options

spa does not have enough equipment or shower

rooftop pool nice as well

aware that there is no bar area, no room fridge or drinks other than a mineral water

the rooftop pool with the view on the cholula pyramid is unmatched

the pool open a bit late

the parking lot is small

parking is a few blocks away

pet friendly

safe & secure parking is attached to the hacienda

amazing spa - try the massages, worth it

must say it would have been better if all menu was available for breakfast and not with as an upgraded price

swimming pool next to the room. too noisy

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

it could be better the breakfast

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

the restaurant and room service

the pool was not clean.

we had a full breakfast the first morning the second morning we were told that the

good breakfast

breakfast to late

quite area, nice pool and garden

the location, the staff, the breakfast, the jacuzzi!

great breakfast, nice heated pool, comfy bed, located right beside a bus station that allowed us to easily take

lovely heated pool

the pool was a little bit dirty and there weren't enough seating options around it

we also enjoyed the pool area and several of the restaurants

they stayed for a while at the bar and then went to a master suite

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

wifi dropped continously

hope they add more gym equipment and improve the wifi signal soon

parking is a bit tight but works out.

hope they add more gym equipment and improve the wifi signal soon

parking is on natural soil and got muddy after the rain that day

spa is bad