spa does not have enough equipment or shower

beautiful hotel and grounds, relaxing rooftop pool area

the rooftop pool with the view on the cholula pyramid is unmatched

there was one negative thing it would be that the wifi in the rooms is not the best

pool is small, it is only for staying a little bit

the breakfast was not good. the staff was rude. no air conditioner

pretty room, comfortable bed, breakfast was great

queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

the breakfast is exceptional, with the exception of the

spa services were excellent and affordable

great location, great breakfast and friendly service.

also, it is hard to keep pool area clean due to birds roosting in tree

the sky bar was strange but nothing wrong just did quite fit the building

we had to repeatedly ask for a tv control, and the hotel's wifi signal wasn't available from my room

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

we really enjoyed the simple, but delicious breakfast set for us each morning

breakfast was ok

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

amazing spa - try the massages, worth it

the picture of the pool is deceiving . it's maybe 5 feet wide.

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite

the pool is too small, probably just for decoration

breakfast

the staff were helpful and helped us to do laundry but this was more expensive than we expected

very comfortable room , good swimming pool and very good food in restaurant

the restaurant and room service

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

the pool was not clean.

the parking lot is small

pet friendly

safe & secure parking is attached to the hacienda

parking is a few blocks away

nice rooms, garden, breakfast, location and service

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful

we asked for the wifi code and they said the maids were the ones that knew the password, they said they would

breakfast was also late as it took some time to get everything ready

breakfast to late

the service overall was over the top, everyone was super nice and helpful, i noticed that they're pet friendly

very nice hotel that is pet friendly

easy would be to work there because the rooms have a good sized desk with a comfortable chair and wifi

the wifi has low velocity

goes through the lobby and it s a long walk to/from the car; valet parking

spa is no longer functional

i had my 2 kids and they where very sleepy needed a bed asap

location was good. our room had a golf course view, which was very nice.

gym bathrooms did not have working lights

gym

hope they add more gym equipment and improve the wifi signal soon

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

wifi dropped continously

serviceable gym

hope they add more gym equipment and improve the wifi signal soon

the breakfast was too expensive, so i opted out.

need to open club for breakfast at 7 am

great service, excellent breakfast, big comfortable bed

booking for swimming room is mandatory, i did booking but when i was there it was full of kids

incredible breakfast, perfect location, excellent staff, big room.

business centre no wifi and hopeless

parking for my motorcycle

gym machines to old

liked the covered pool

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

room, pool, breakfast.

free parking is very convientient and pool is a nice size and very kid friendly

the gym was very nice and the breakfast was good.

the room there were missing many things that they offer, such as dryer, room service menu, and this weekend they

there’s not a kids area