we loved the staff in the entrance, the spa masseuse and everybody really

excellent hour time for breakfast, really early in the morning, thanks.

breakfast was good. room was decent size. facilities were modern and decent.

the guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

i stayed on the 6th floor it was a little loud do to the music from the bar at night.

main issue was that the wifi kept going away, and nobody onsite knew how to fix it

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

not only they didn t included breakfast for a high cost but they don t have room service although they

location, staff, decoration, bar at the 7th floor

wifi works well

excellent breakfast. excellent rear view at the room.

breakfast offers a great variety of options with fresh made bread and arepas

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

it was like staying at home. staff went above and beyond. breakfast was good.

breakfast very good

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

and breakfast was excellent

great service, nice breakfast and beautiful place!

delicious food (dinner and breakfast)

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

hotel rooms with the fireplace

the wifi password that was in rooms didn't work during my stay.

breakfast was delicious too

breakfast was extraordinary

breakfast were beyond amazing, especially the shake/ guayava juice

breakfast choices were great

spotty wifi

spa are a nice and staff very friendly

spa with sauna, steam room and bubble pool was free included

the spa bath in the junior suite was amazing after a long day in bogota

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

the spa and the view from the pool are unbelievable

staff was more than helpful missing spa at the hotel, small drugstore etc close to

is no gym, and spa services are extremely limited, even though they say they have a spa facility

had room service many times

the breakfast was a buffet and it was delicious, my daughter loved it as well as the 24 hour room service

i also tried to get room service twice to which nobody answered

the spa was beyond anything we have experience before

the spa and gym are amazing

-room service / food is terrible

great bed. great gym. great service

room was really nice and liked the pool and bar alot

spa location was poorly indicated in both the site and the lobby

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

the wellbeing spa is right next to the gym and it s not relaxing at all.

room service ,

sad gym, great breakfast

the breakfast was delicious and plenty variation.

with wifi, after an afternoon troubleshooting they finally changed me to another room

breakfast was fantastic, loved the location

breakfast included was good but needed a little more variety

excellent location. friendly staff! very good breakfast!!!

liked everything, the only issue was that the spa did not work on thursday nad friday due to easter holiday

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

the only thing - spa facilities a bit old. otherwise everything was perfect!

friendly staff at check in. spa had the best steam room i ve ever used

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world

spa was okay but the shower s ceiling was falling

spa was a nice surprise

cleaning, service, breakfast, decoration, location.

a commercially run gym on the rooftop where weights are pounded on the floor from around 6am

the gym is very good but could have some machine repair.

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny