the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

bar closes at 22

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

room service for breakfast, they didn't take into account the upgrade promised on booking

location, staff, decoration, bar at the 7th floor

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

the wifi password that was in rooms didn't work during my stay.

it sets the bar unrealistically high for other accommodations

the breakfast was delicious and the dinner outstanding

breakfast were beyond amazing, especially the shake/ guayava juice

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

the breakfasts and dinner at restaurant were excellent

we loved the staff in the entrance, the spa masseuse and everybody really

clean, new facilities, good breakfast

room service is terrible, once we waited for around 2 hours to be served, with my family deep

room and breakfast

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

the quality of the room and the breakfast was very good.

room service

the breakfast buffet was great and it was totally worthwhile

the breakfast buffet was also quite good

is no gym, and spa services are extremely limited, even though they say they have a spa facility

staff was more than helpful missing spa at the hotel, small drugstore etc close to

time it was a little bit expensive, and the mini bar was very expensive for a couple of things

great gym, breakfast was good

the breakfast was a buffet and it was delicious, my daughter loved it as well as the 24 hour room service

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

it was like staying at home. staff went above and beyond. breakfast was good.

breakfast offers a great variety of options with fresh made bread and arepas

the staff were all wonderful and the fireplace in the room that is lit for you while you re at dinner is a

breakfast was excellent, very fresh and tasty

spa are a nice and staff very friendly

spa with sauna, steam room and bubble pool was free included

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

the spa bath in the junior suite was amazing after a long day in bogota

the spa and the view from the pool are unbelievable

great staff. good breakfast. many restaurant options close by.

room service menu was very limited

excellent location. friendly staff! very good breakfast!!!

with wifi, after an afternoon troubleshooting they finally changed me to another room

hard to access the wifi. one day there was no meat with breakfast.

value for your dollar spent. nice hotel with spa type features. bar. restaurant. great staff.

loved the room space and the cleanliness

com the place is old, the service at the bar seriously sucks

sometimes wifi was a bit slow, but not an issue

the gym was under renovation and he organized a proper gym where we could go for free

spa was a nice surprise

spa was okay but the shower s ceiling was falling

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

not a luxury hotel. staff excellent. jacuzzi was very dirty. gym was not as described

the gym is very good but could have some machine repair.

the spa and gym are amazing

the spa was beyond anything we have experience before

-room service / food is terrible

was absolutely perfect, the room, staff, breakfast

unique style the breakfast is one of the best ones around the world

fireplace doesn't work properly.

the mini bar was very well stocked, i liked the fact that there was a full kitchen, even though we didn t

traffic it can take a long time to get south to the museums and other main tourist attractions - wifi was

there was a fireplace to warm up the suite as it gets pretty cold during the nights

good room with full kitchen facilities, nice wall paintings

wifi works well

great spa area and fantastic breakfast.

the only thing - spa facilities a bit old. otherwise everything was perfect!

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

the spa is amazing and the pool is great as well

liked everything, the only issue was that the spa did not work on thursday nad friday due to easter holiday

the wellbeing spa is right next to the gym and it s not relaxing at all.

spa location was poorly indicated in both the site and the lobby

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

room service ,

the gym was poor.

good location, modern building, good sound isolation. nice roof top terrace, big gym.

great amenities, gym, co-working and reaaally good windows that isolate noise perfectly.

the place was clean, with a respectable kitchen

there is also no trash can/bin or bag for the kitchen and they told me they couldn't provide one for me

essentials missing in apartment (trash can in kitchen, dish soap & cloth)

late night room service food was not edible.

we used the gym, restaurant, bar, and laundry services, and everything worked perfectly

sauna breakfast was great friendly staff

no pool not much for kids in hotel

breakfast as very, very ordinary compared to the la fontana where i have stayed before, the gym again is very

the breakfast was awesome and the water circuit in the spa was well prepared and good for a moment of relax

the spa was that good

spa is not open every day

i enjoyed the spa and the price is reasonable for a wonderful massage

the spa is simple but very effective and the masseuse was very good

spa always busy, no space for me

only stayed one night, so we did not have the chance to use the spa ( i recommend everyone to reserve on time,

didn't know the spa had an additional cost.

the spa and facilities are great

the room was really comfortable, nice spa and breakfast.