we loved the staff in the entrance, the spa masseuse and everybody really

excellent hour time for breakfast, really early in the morning, thanks.

breakfast was good. room was decent size. facilities were modern and decent.

the guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

the wifi connection was extremely weak. the fireplace could work better.

excellent breakfast. excellent rear view at the room.

it was like staying at home. staff went above and beyond. breakfast was good.

the wifi connection was extremely weak. the fireplace could work better.

delicious food (dinner and breakfast)

great service, nice breakfast and beautiful place!

hotel rooms with the fireplace

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

wifi works well

the mini bar it s extremely expensive, a bottle of water is 10x the real cost

i stayed on the 6th floor it was a little loud do to the music from the bar at night.

bar closes at 22

in and organized it was 10 o'clock and at that time we couldn't get anything to eat, since the room service didn

top bar played music that could be heard throughout hotel

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

parking situation could be better but no additional cost so no complains

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

and breakfast was excellent

the spa bath in the junior suite was amazing after a long day in bogota

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

the spa and the view from the pool are unbelievable

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

spa are a nice and staff very friendly

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

breakfast was delicious too

food: as a night person who usually skips breakfast, it was worth getting up early for

breakfast were beyond amazing, especially the shake/ guayava juice

spotty wifi

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

staff was more than helpful missing spa at the hotel, small drugstore etc close to

is no gym, and spa services are extremely limited, even though they say they have a spa facility

had room service many times

the breakfast was a buffet and it was delicious, my daughter loved it as well as the 24 hour room service

i also tried to get room service twice to which nobody answered

the wellbeing spa is right next to the gym and it s not relaxing at all.

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

spa location was poorly indicated in both the site and the lobby

gym is outdated, i guess nobody uses it

gym was a very bad experience, i couldn't train any day, the equipment and facilities are very

the spa was beyond anything we have experience before

the spa and gym are amazing

the breakfast was so delicious

the beds were a bit stiff. the wifi and tv were ok but nothing amazing.

breakfast was amazing with super service from the staff late check out made possible

great spa area and fantastic breakfast.

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

great facilities. gym and spa area are outstanding. location is outstanding.

friendly staff at check in. spa had the best steam room i ve ever used

the only thing - spa facilities a bit old. otherwise everything was perfect!

spa was okay but the shower s ceiling was falling

spa was a nice surprise

a universal weight machine would be nice in the gym and maybe a treadmill installed also

very kind to our kids aswell, which is highly appreciated

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

breakfast selection could have been a bit better

breakfast buffet drop quality and quantity

great staff. good breakfast. many restaurant options close by.

with wifi, after an afternoon troubleshooting they finally changed me to another room

excellent location. friendly staff! very good breakfast!!!