it had a good size swimming pool

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

wifi in my cabin was truly awful. hardly worked at all. was ok at reception

wifi was very spotty - not sure if that can be helped

we were upgraded to a larger cabin at no cost easy parking at the site very tranquil and scenic site close to

is very picky but worth a note for those who like spa treatments

room was nice , pool was great, location good and the spa exceptional for a massage was excellent

give the restaurant and the spa a try

from fine dining to in pool bar and hot tub to spa services, the attention to detail is first rate

the pool and spa atmosphere was wonderful for our one night stop over

the complementary breakfast was a real meal made fresh

wifi not always stable and rooms a bit noisy.

staff was so kind, the garden was beautiful, and the breakfast was delicious

breakfast, with local and international options

my kids loved exploring the garden which was relaxing for me because they had something to do that

breakfast was tasty

the hotel includes a great typical breakfast every morning

wifi

parking a little tight.

wood buildings, landscaping/gardens, great breakfast, nice staff, convenient location, quiet, comfortable

got to meet the owner before we left who was telling us about their current plans to include a spa which would

while we are there, the spa is not ready

we needed, warm welcome, easy check in, wonderful location, some groceries left do make our own breakfast which

we changed rooms, we gave our clothes to the laundry

we had breakfast, lunch, happy hour, and dinner in the hotel and all were superior

private playground for the kids

got spoiled having breakfast served every other morning we were in costa rica

glamping experience, and the bar has been set very high

you are self catering here if you wish and the team stock the fridge with some eggs and milk for breakfast and

the surprises and snacks were very appreciated by the kids

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and

room given to us had no views (faced the parking lot) and offered very little privacy unfortunately

good breakfast and dinner, view from room

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

basic breakfast

good parking

there is free parking on the premises if you want to park and take tours, which is what we did

the parking lot in front of the cabins. spoiled the view a bit.

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

our room was clean, wifi was great, and water was warm / great water pressure

the breakfast tasted delicious

quiet location just above busy centre. parking at door, very rare in monteverde

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes

i liked the kettle & fresh water on the room floor & breakfast was delicious

the wifi was good as well and the bathroom super modern and clean

perfect location great view and amenities are awesome spa fully recommended

we took advantage of the spa and the tennis courts

particularly the view, the night walk, the room design and an excellent spa (great masseuse, veronica)

spa and canopy tour.

the spa and restaurant proved to be a great idea and we had one of the best margaritas ever at the bar

room had a spa bath which was lovely, the view from the hotel restaurant is beautiful

large rooms with wonderful oriented terrace, a pound, a juice bar, a spa

had closed for the night but they were able to pull an amazing meal for us although the kitchen was closed

loved the craft beer bar and watching the wildlife from the restaurant balcony

amazing views and pool areas, big rooms

there is a beautiful pool and spa area also with a bar, and monkeys and birds easily seen on the property

is why we booked this property- the only thing they did was allow us to use the jacuzzi in the spa but unfortunately

room and bad are confortable, the spa is nice

what you see in the pictures, the pool as well as the spa are closed for long term renovations

great location, beautiful sunset very nice spa and good beds. very nice staff. very quiet.

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments

excellent spa facilities

the spa was the perfect place to relax after a day of exploring the volcano and nearby rainforests

the spa services are highly recommended and the food was amazing too

i would highly recommend essence arenal and spa to anyone looking for a great experience with nature

stayed in a junior suite: a beautiful, spacious room, completely finished in wood, with a view over the garden

it has a swimming pool and 2 jacuzzis which my kids had great fun with

two rooms, one had a king bed and the other had two twins, perfect layout for my family with two kids

) in the bar and restaurant was great at his job and so personable and funny he made us want to go

for such kind of place you expect good food but it is not tasty :( recommend to work on kitchen

s a luxury spa and quite an operation

it was also extremely difficult to get treatments at the spa despite staying two whole days at the location

magical spa and thermal pools

the spa and massage was amazing

the extras at the hotel and spa were very expensive. the food was good, but seemed overpriced.

the spa hot tub in this room was incredible! very clean very polite staff

oh and the staff at the spa magic hands

very good spa service and better priced than other places in the area

had trouble booking spa services.

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

good location for arenal volcano, la fortuna town and tabacon spa 3

staff was very friendly, wifi worked well

they were so kind and the kids enjoyed the pool and the beautiful

the rooms are spacious and comfortable with in-unit ac and a parking spot nearby

thanks to eisel, the lady managing the place, always ready to help with everything i needed, from laundry, to

nice pool you get everything in front: codes to entrance so easy

the rooms are big and modern, the wifi was superb and the bathroom is something else

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

still close to town and so many beautiful plants, very private, gated parking and entry

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

and maybe build a swimming pool or thermal spa as well with a view on the

the breakfast was great and it was nice to have a couple options

have a stunning view of the volcano, the breakfast was quite good and the staff was friendly and helpful

clean, breakfast included. great staff.

breakfast and staff were also perfect

all the kitchen items listed weren't in the room (not sure if they were available on request)

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

spa tub was wonderful after hiking

kind of wish they had a pool to cool off on hot days, but otherwise i have absolutely no complaints

breakfast was a continental style buffet breakfast, with some north american and costa rican items

the wifi was weak and slow.

the air conditioning worked perfectly, hot water was reliable, and daily room service kept everything spotless

the hotel s restaurant is delicious and their spa services are divine

spa and rooms

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

the staff is wonderful, breakfast was delicious and the spa is wonderful.

pool and spa areas were great!

chilled and relaxed atmosphere, with nearby massage/spa service if wanted

amazing cost benefit and very close to a small market and the main spa locations (which all offer day passes,

the hotel also offered to do our laundry for free, which is pretty unheard of

no wifi into the rooms

the downside that they only offer the breakfast and other foods are to be obtained outside, the parking is shared

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

we especially enjoyed the 3 pools

the room was big and the pool and jacuzzi were amazing

not too far of a walk for young adults or older kids to town

breakfast was awesome spa was great

the many spa pools and even the slides were incredible

the spa treatment we received was also quite costly, which was not the issue, however, the services

great spa complex and beautiful breakfast menu

a massage at the spa is a must