from fine dining to in pool bar and hot tub to spa services, the attention to detail is first rate

is very picky but worth a note for those who like spa treatments

the pool and spa atmosphere was wonderful for our one night stop over

room was nice , pool was great, location good and the spa exceptional for a massage was excellent

great small boutiquesh hotel spa was great

my kids loved the pool and monteverde is just spectacular

we had a car, and safe parking

the pool was lovely which i had to myself throughout my stay

pool so clean

maybe some extra mants is realy cold, and the wifi not so strong.

got to meet the owner before we left who was telling us about their current plans to include a spa which would

while we are there, the spa is not ready

we needed, warm welcome, easy check in, wonderful location, some groceries left do make our own breakfast which

parking next to the door

very satisfied with the breakfast choices

great kitchen with bbq

the breakfast

we saw wildlife, the kids had a slide/ play area, the hot tub at night was amazing and the tent was so cozy

breakfast is served in your room, so one have full privacy

rainbows, all the pluses of camping - but a comfortable bed, beautiful bathroom, and a neat kitchenette stocked

evening we thought we would go to the seating area in reception and maybe get a drink from the bar which was

great organization - good breakfast - nice garden - good view/ nice terraces on level 1 - easy parking in front

the hotel includes a great typical breakfast every morning

wood buildings, landscaping/gardens, great breakfast, nice staff, convenient location, quiet, comfortable

delicious exclusive and traditional breakfast

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and

basic breakfast

was great reception and aaron manning breakfast tables were super customer oriented

good breakfast and dinner, view from room

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was

the location, great value for money, breakfast and the warm welcome of martha

wifi is good

the breakfast tasted delicious

breakfast each morning was tasty, & the 6:30 or 9 serving time was appreciated by different members

i liked the kettle & fresh water on the room floor & breakfast was delicious

the spa and restaurant proved to be a great idea and we had one of the best margaritas ever at the bar

particularly the view, the night walk, the room design and an excellent spa (great masseuse, veronica)

pool is very small and cold / freeze the spa is good very expensive and the jacuzzi is not

perfect location great view and amenities are awesome spa fully recommended

spa and canopy tour.

access and parking were easy

breakfast, with local and international options

the complementary breakfast was a real meal made fresh

very friendly staff, nice location and nice breakfast.

free parking

large rooms with wonderful oriented terrace, a pound, a juice bar, a spa

room had a spa bath which was lovely, the view from the hotel restaurant is beautiful

someone charged room service to our room when we were out

had closed for the night but they were able to pull an amazing meal for us although the kitchen was closed

to top it all off, we even had the incredible experience of sharing breakfast with some curious monkeys

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

there is free parking on the premises if you want to park and take tours, which is what we did

parking was convenient

our room was clean, wifi was great, and water was warm / great water pressure

there is a beautiful pool and spa area also with a bar, and monkeys and birds easily seen on the property

is why we booked this property- the only thing they did was allow us to use the jacuzzi in the spa but unfortunately

room and bad are confortable, the spa is nice

what you see in the pictures, the pool as well as the spa are closed for long term renovations

great location, beautiful sunset very nice spa and good beds. very nice staff. very quiet.

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments

excellent spa facilities

the spa was the perfect place to relax after a day of exploring the volcano and nearby rainforests

the spa services are highly recommended and the food was amazing too

i would highly recommend essence arenal and spa to anyone looking for a great experience with nature

stayed in a junior suite: a beautiful, spacious room, completely finished in wood, with a view over the garden

it has a swimming pool and 2 jacuzzis which my kids had great fun with

two rooms, one had a king bed and the other had two twins, perfect layout for my family with two kids

) in the bar and restaurant was great at his job and so personable and funny he made us want to go

for such kind of place you expect good food but it is not tasty :( recommend to work on kitchen

s a luxury spa and quite an operation

it was also extremely difficult to get treatments at the spa despite staying two whole days at the location

magical spa and thermal pools

the spa and massage was amazing

the extras at the hotel and spa were very expensive. the food was good, but seemed overpriced.

the spa hot tub in this room was incredible! very clean very polite staff

oh and the staff at the spa magic hands

very good spa service and better priced than other places in the area

had trouble booking spa services.

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

good location for arenal volcano, la fortuna town and tabacon spa 3

staff was very friendly, wifi worked well

they were so kind and the kids enjoyed the pool and the beautiful

the rooms are spacious and comfortable with in-unit ac and a parking spot nearby

thanks to eisel, the lady managing the place, always ready to help with everything i needed, from laundry, to

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

the kitchen and bathroom were both in excellent condition, which made the stay comfortable and

all the kitchen items listed weren't in the room (not sure if they were available on request)

we extended one night in one of the bungalows by the pool

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

property was smaller than it looked. pool area in suites face the parking lot.

would be helpful to have a kettle in the room but there is one in the kitchen to use

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

we loved having our own private pool

pool and spa areas were great!

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

spa and rooms

the spa is fabulous; the room is entirely open to the jungle

nothing! could have more reference to spa facilities on website.

and maybe build a swimming pool or thermal spa as well with a view on the

wifi was non existent; room over head light must have a wiring issue as would not come on the first

there is parking, hot water and it's a short car ride away from any place you might want to see in the area

a bit sport time for breakfast 7.15 to 8.45. but they can make a take out.

maybe pool would add more value

they had heated pools/spa which was nice

bills itself as a thermal spa hotel

loved everything. the staff, the location, the rooms and pool area.

maintained property, with a great quick breakfast

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

would have liked a few more plates and utensils in the kitchen area, such a shame to have a full size fridge

the rooms are very clean, beds comfortable and includes a few kitchen items

very comfortable rooms with small kitchen and lovely patio looking up to the beautiful mt arenal

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

spa tub was wonderful after hiking

a 10 and 12 year old child and 2 adults so i would think they would charge more for adults than kids

rooms, nice location, lot of of privacy, parking slot directly in from of the room

the breakfast was also good

the only thing we would have liked is a pool on the premises.