it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of

clean, comfortable rooms, decent breakfast, nice spa area

was slightly disappointed with the spa being so busy all the time but for the price it was really good so i can

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

food was good, the spa, pool ect fabulous especially the view

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

the pool is cold - but i still loved my bracing swims before hot showers

absolute sanctuary with beautiful gardens and a pool

the parking is great too

made us takeway breakfat for the plane,very kind ud83eudd70ud83eudef6 stunning garden with sauna, pool, massage

spa needs upgrading but still a very good massage

massages in the spa were excellent

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

the spacious spa was a plus

the on-site spa was also excellent, complete with an indoor pool

locations spa swimming pool

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

superb breakfast, lovely view, excellent spa facilities and great library.

no enough staff for spa food to expensive

the spa was average, the location isn't the best without a car

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

swimming pools - massage in wellness and spa (you have to try it

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

spa area was lacking, only one steam sauna and a small pool.

a word two for gina in the spa who gave us wonderful hot stones massages

the spa is very relaxing and easily accessible

the spa could've been a little bit warmer

location was off the beaten track. horrible coffee. spa amenities small for the amount of people

a nice, modern hotel with a spa in a quiet, remote area

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

wifi coverage. this was only available in the reception area.

refrigerator, tv-set, and kitchen were probably more than 20 years old

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

visited the spa and enjoyed massage treatments

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

also the hotel gym and spa area were super nice as well

free sauna, free yoga classes (make sure to book early), gym, pool

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

whole hotel is a bit of a maze and spa needs to be booked in advance

spa is clean and peacefull with a small cat who comes for hugs

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

must of things, but wish it was wifi in the room

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

no bar soap ,tooth tumblers nor paper napkins in bathroom

excellent hotel and facilities. only issue is limited parking

didn't get wifi connection in my room (310), the signal was simply not enough

could use some service (order food/drinks there) and would be nice for a 4 star hotel to have room service too

the staff was very friendly, kind and heplful and the breakfast was 10/10.

parking is not available, you need to search free parking near by

you also have spa services if you're interested

room service switching all the lights back on every day

well stocked mini bar but also honestly bar on

wifi the fastest i have ever encountered

wifi signal in the room at the end of the corridor was weak to not existing

the spa and sauna experience was very disappointing

gym/pool/spa were great

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa was wonderful as well as the pool

spa was very pleasant and relaxing

location with parking, close to everything, great breakfast, attentive and helpful staff

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

clean room and a large breakfast selection

centrally located, can walk yo everything in less than 10 minutes, had free parking and good wifi

breakfast and friendliness. parking inside the hotel was very good

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

pool and spa area is very disappointing

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

the spa area, only has a small pool, nothing else

nice indoor spa pool available for sole use by appointment

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

wifi worked fine

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

the rooms were clean and breakfast was ok

the wifi was very very slow

working hours of spa an gym

spa is great

free spa admission with a steam room and turkish bath complimentary

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

very clean and we had access to the spa facilities included

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

the spa and treatments amazing

the jacuzzi in the spa was also not warm enough

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was really nice everything clean

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

spa and sauna only work part time

i love the fancy style of the facility and also the deck with the pool and spa on it

used the outdoor gym

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

stayed in the deluxe junior suite, a beautifully appointed and spacious room

the spa and swimming pool were great

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

the spa needs improvement

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa experience was amazing

the spa was the biggest i have ever seen

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

spa facilities were amazing

i don t understand why the spa is cost extra for guests?

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

stunning location. beautiful pool and spa and gardens.

spa facilities as in the process of being renovated

the spa would of been open, this place would of been fabulous

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

terrace gardens views pool spa area very friendly and welcoming staff

spa included in the room rate

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

i used some spa services and was very happy with the quality of services

great that spa access is included for free

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

much choice for breakfast when compared to other 5 star hotels

natural pool

the spa pool is shallow perfect for children but they only let them in during a small window

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa and the pools need renovation.

it's a good hotel with slightly dated spa facilities

the room is spacious, light and reflects the blue hues of the sea view

thought spa prices a little expensive. some of the evening entertainment was not very good.

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

are very dated , spa area of poor quality and not at the level of a 4 stars

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

the bar by the swimming pool was very pleasant except when it rained

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

indoor pool, spa and gym where also really nice and brand new

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

there were several spa features

with excellent facilities: room, restaurants, spa and gym

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

the spa really needs to be refurbished, but treatments ok! :-)

the choice of pools and the spa resort definitely a plus

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

spa area had good showers as well

wifi wasn t great

nice pool, room, breakfast, dinner, staff, sea view etc... near centre!

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

spa extra money and needed booking! lifts small. tv didn't speak any english.

my spa treatment was the highlight

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

spa centre was very poor and treatments average at best

the pool and spa area was great

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

we could not find the spot in spa even though we booked it before.

the sauna was really small and uncomfortable and the spa area was lackluster

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the pool is great too plenty of free sunbeds, no stress about finding a spot, and breakfast is the same:

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which

shuttle bus timings such that you have to return to hotel late afternoon which can trap you into an

i made use of the pool and spa facilities which was an added bonus

the facilities were fab, including the gym and spa rooms

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

parking space of the hotel for 15cars maximum 3

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

spa lady disappeared in the afternoon, though it was during her working hours

clean and comfortable spacious room with very good housekeeping every day great views from room location all

no spa in hotel

the bar was not open much, the gym & spa were not open

pool temperature

bar was not open at night

the swimming pool and gardens were very well maintained

the spa massage i had was excellent

holiday in madeira at the 5-star dreams madeira resort & spa is luxury and relaxation at its finest

great spa - very profession

they offered us a discount on massages at the spa (but did not say how much of a discount) and we attempted to

no indoor spa (sauna/pool) gym not so well equipped

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the breakfast was nice and the spa treatment was amazing

spa jacuzzi also could have been warmer

not make use of swimming pools nor spa but they both looked fine

the spa is great

gym was old and incomplete, and the spa had some broken/unavailable facilities

spa facilities were great and we used them most days

room was airy, spacious and great for a couple

we had a massage at the spa which was definitely the best we've ever had

good food. very nice spa facilities. great place.

lovely indoor pool and spa

the rooftop pool, and the bar was awsome

spa area (with sauna) included in the price

very relaxing areas, spa nad pool amazing

spa could be a little bit cleaner (especially floors).

spa treatments were very expensive and that s why we didn t use those services.

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

tried to use steam room & spa facilities but were fully booked

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

spa could ve been better. water overflow from indoor pool made floor slippery at times

the reception staff and the spa manager

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

special thanks to the pool/spa staff

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

location, spacious rooms, indoor and outdoor pool, spa centar

if somebody uses the spa in the afternoon and

the spa was a lovely place to relax after a day walking in the mountains

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

spa treatments all over 110

excellent restaurants marvellous pool and spa and very comfortable rooms

the spa facilities were not big enough to accommodate all the people who could be using them (although

spa was be to accommodate in short notice

everywhere very clean - room, lift, reception, spa

each block was easily to locate and get around food was great swimming pool was great spa facilities were

we really loved the views, the pools and the spa treatments

staff variety of food available snackbar spa and indoor pool

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the spa can be improved

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

offer massage at spa area