the pool was fabulous

bar prices were very reasonable

room was on the 10th floor and the wifi was dodgy

good wifi

one of the elevators wasn't working and that was a bit annoying. parking spaces and limited.

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

food was good, the spa, pool ect fabulous especially the view

room was spacious and clean, the hotel exceeded my expectations

it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

location was off the beaten track. horrible coffee. spa amenities small for the amount of people

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

good breakfast and dinner buffet. spa was a good bonus.

a nice, modern hotel with a spa in a quiet, remote area

the spa is very relaxing and easily accessible

spa not ready. service at the beach/pool not very good

holiday in madeira at the 5-star dreams madeira resort & spa is luxury and relaxation at its finest

would be nice to have a spa here and indoor pool.

the excellent service and staff and the great spa and the spa treatments this resort is absolute heaven

the spa massage i had was excellent

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

very friendly and helpful staff + green and spacious territory + private parking + location is close to airport

unfortunately we didn't use the pool due to the weather, but it looked beautiful

we absolutely loved the breakfast by berta and pool!

absolute sanctuary with beautiful gardens and a pool

the spa was average, the location isn't the best without a car

locations spa swimming pool

no enough staff for spa food to expensive

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

superb breakfast, lovely view, excellent spa facilities and great library.

spa area was lacking, only one steam sauna and a small pool.

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

a word two for gina in the spa who gave us wonderful hot stones massages

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

swimming pools - massage in wellness and spa (you have to try it

the spacious spa was a plus

the on-site spa was also excellent, complete with an indoor pool

spa needs upgrading but still a very good massage

massages in the spa were excellent

too expensive to use the spa and indoor pool.

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

very friendly and good service, access to the sea for swimming, good gym and massage etc

fruit and juice for the breakfast could be nice the limited opening timing of the gym and

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

visited the spa and enjoyed massage treatments

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

also the hotel gym and spa area were super nice as well

nothing for kids to get distracted with!

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

whole hotel is a bit of a maze and spa needs to be booked in advance

spa is clean and peacefull with a small cat who comes for hugs

the rooms are awesome, i loved the sea water pool, the location with lots of parking spaces

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

locally sourced food at breakfast and dinner - light, creative and great quality

spa was very pleasant and relaxing

the spa was wonderful as well as the pool

gym/pool/spa were great

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa facilities were great and it was good to be able to unwind after a day of many activities

you also have spa services if you're interested

a bowl for our doggy (yes, rather than seeing him as a potential pest contrary to some other pet friedly

the staff is very kind and the breakfast is delicious

the wifi was very poor by 2017 standards. no iron available for guest use.

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

the swimming pool is tiny but probably ok for kids

the location - perfect, walking distance to all touristic places and restaurants in funchal * parking - it s

didn t work at 4 pm, the bar too

breakfast was varied

breakfast ... had to wait for food to be replenished

spa treatments also have to be pre-booked

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

nice indoor spa pool available for sole use by appointment

pool and spa area is very disappointing

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

wifi worked fine

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

they have a spa area with really great pool (heated

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

the jacuzzi in the spa was also not warm enough

spa was really nice everything clean

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

i love the fancy style of the facility and also the deck with the pool and spa on it

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

spa and sauna only work part time

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

but the hot tub was as cold as the outdoor swimming pool, in january

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

stayed in the deluxe junior suite, a beautifully appointed and spacious room

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

we used the spa facilities and had a massage all of which was very good

pool and spa are very well equipped too and the staff is kind and helpful

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa needs improvement

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

the spa would of been open, this place would of been fabulous

stunning location. beautiful pool and spa and gardens.

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

the spa was the biggest i have ever seen

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

great that spa access is included for free

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

i used some spa services and was very happy with the quality of services

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

kids menu was so poor and tasted of nothing

you can also choose restaurants or swimming pool from both hotels

gym has been relocated and not really adequate and similarly parts of spa out of action

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

rooms and public spaces all very clean and felt luxurious to us

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel is in an excellent location, the rooms were very spacious and very confortable

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

indoor pool, spa and gym where also really nice and brand new

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

very nice spa and the rooms even tho being a little oldish, felt super cozy.

there were several spa features

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the choice of pools and the spa resort definitely a plus

with excellent facilities: room, restaurants, spa and gym

vegetarian food excellent. spa was wonderful.

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

spa centre was very poor and treatments average at best

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

hotel with great sea view, cleaning every day, friendly stuff, good breakfasts and pool/spa/gym facilities

events in the hotel teras every evening, little pool and jacuzzi included

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

wifi was a bit poor, and it was hard to avoid cigarette smoke from other balconies & in the outdoor

pool side bar was really nice - great views and great food

pool side bar was really nice - great views and great food

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

spa extra money and needed booking! lifts small. tv didn't speak any english.

my spa treatment was the highlight

staff, excellent location, spacious rooms

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

, : the main reason i chose this hotel was the advertised spa area with

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

we could not find the spot in spa even though we booked it before.

the spa was closed and food was nothing

the indoor pool and spa are so warm, you could spend all day in there

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the facilities were fab, including the gym and spa rooms

i made use of the pool and spa facilities which was an added bonus

spa shuts too early at 7pm

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

spa lady disappeared in the afternoon, though it was during her working hours

parking space of the hotel for 15cars maximum 3

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

the bar was not open much, the gym & spa were not open

no spa in hotel

was renovated, all new and extra clean and fresh, balcony with view on the ocean, own kitchen with all equipment

the wifi didn't always work

staff are lovely, the pool is always really clean and refreshing, it is very well cared for as we see the pool

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the breakfast was nice and the spa treatment was amazing

spa jacuzzi also could have been warmer

not make use of swimming pools nor spa but they both looked fine

the spa is great

gym was old and incomplete, and the spa had some broken/unavailable facilities

spa facilities were great and we used them most days

room was airy, spacious and great for a couple

we had a massage at the spa which was definitely the best we've ever had

good food. very nice spa facilities. great place.

lovely indoor pool and spa

the rooftop pool, and the bar was awsome

the spa was very cosy and provided needed relaxation after all the hikes in madeira

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

the spa and the gym were great too - we had it to ourselves

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

the jacuzzi at the spa is so nice

the spa was great and clean

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

spa area (with sauna) included in the price

spa and swimming pool areas were great and big plus for finnish sauna

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

tried to use steam room & spa facilities but were fully booked

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

the reception staff and the spa manager

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa could ve been better. water overflow from indoor pool made floor slippery at times

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

special thanks to the pool/spa staff

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

location, spacious rooms, indoor and outdoor pool, spa centar

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

if somebody uses the spa in the afternoon and

there was a lot of space

the spa was a lovely place to relax after a day walking in the mountains

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

excellent restaurants marvellous pool and spa and very comfortable rooms