had an incredible experience at le suisse spa

spa facilities are great (when they're switched on)

very strange for a spa hotel

impossible to have a relaxed meal there, we ordered room service every time during the entire stay

great breakfast

moved to a room with two double beds and a king bed but it was not a villa and didn t have a kitchen

staff was kind and accommodating. breakfast was delicious. overall facilities looked great.

the beginning the wifi didn't work

kitchen had no cleaning materials

the breakfast

quiet, comfortable courtyard: beautiful, secure staff: incredible, friendly, and speak english breakfast: simple

the breakfast is also quite nice

beautiful quiet property in a great location. great breakfast!

finding the hotel was easy, there was parking, staff were extremely friendly and on top of things

beautiful hotel, amazing spa with great drinks and food.

the room was spacious and comfortable

i did not use the spa but it also has one

music in el cabildo bar was loud, awful and did not blend with the ambiance

no vale parking

wifi is available all over the property, although the signal strength wasn't super strong, it was

the hotel is pet friendly, which is awesome, but there was a dog that would not stop barking in the room next

wifi was strong and reliable

we could store our luggage and they could help us with our laundry very quick

got the last room and the wifi signal there was weak

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

great wifi

wifi poor in room. outside good.

there is also not a spa as advertised

laundry and spa services were good and easy to get from the concierge

location, staff, a/c, wifi, breathtaking views from the terrace, free delicious breakfast to start your day,

cheap laundry prices

the parking is only a couple of blocks away, very accessible

more breakfast choices

it would be nice to have a bar for residents

breakfast was delicious

beautiful, impeccable, nice staff, amazing breakfast

for a similar price you can stay in a few hotels that offer more amenities (pool, spa, restaurant open throughout

there was loud music from a nearby bar until 12

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

our kids really liked the playing area and the garden

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

the resto and bar stay open till 11p

we did laundry and it came back same day

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

the breakfast in the morning was delightful

breakfast was

the decor, gardens, candles at night, fireplace in the room and breakfast.

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and

the pool!

the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids

the kids were very comfortable

the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids

reception (men who did not care carefully about our needs and questions, women being far better) wifi difficult

parking lot leaves you wondering

the wifi was also difficult to configure and then was slow once connected

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

also, the parking spot provided is only in the cabin

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

breakfast was great. location was good as well.

breakfast was fantastic and the chef amazing

the hotel provided wonderful hospitality and served a delicious breakfast

the place is pretty, breakfast delicious. the view to the volcano spectacular.

our room came with breakfast and the breakfast was really good

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

poor wifi

15 - a dingy room at the very back, noise from the laundry next to it

all three rooms had weak or almost zero wifi coverage

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

laundry service and attentive to things

there was a little noise noticeable in our room from the bar next door but this wasn't too obstructive and it

bar next door is a bit noisy but it s fine with earplugs

if there was a pool, it would be unbeatable.

nothing except maybe the wifi that's not reaching some of the rooms.

location is good, breakfast is great. employees friendly.

spa was very lovely , it would have been nice if the thermal journey (pool,sauna and steam room)

the whole place seems like a spa (and smells heavenly)

the hotel and spa are beautiful

i did avoid the overpriced airport shuttle and spa services

reserve your space to the spa early or you might run out of availability.

the rooms are very basic and the spa was closed

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk

defintely get a massage at the spa after you hike acatenango

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

i like that it s pet friendly

it had wonderful kitchen and laundry facilities

they accepted pets

many sitting areas inside and outside as well as kitchen and dining areas for use

the laundry service is high recommendable

staff, rooms, atmosphere, and breakfast were all great

perfect location and lovely breakfast. clean and comfortable bedrooms.

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

the breakfast was home-cooked and well done

the breakfast was also very good

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

pet friendly though need to refill doggy bowls

free coffee and water and a shared kitchen and fridge you can use

pet friendly, even though we didn't brung any, nice touch

first room i was assigned was in a dark corner next to the laundry room

staff was helpful to arrange for expedited laundry services after an outing to acatenango

pet friendly can improve

the wifi sometimes stopped working for a few minutes but then it was good again

the wifi there was very fast compared to most other hotels and locations in guatemala

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

limited facilities like no spa or pool, bathroom could have been a bit more spacious

i liked the spa tub and the security of the place. it was also very quiet and clean.

the facility offer pool, and doesn't have

limited facilities like no spa or pool, bathroom could have been a bit more spacious

we used the spa every day while staying there -

gym is nice and adjoining spa has sauna and steam room too

wished the spa was open later.

is great, breakfast is amazing, and spa is so good, i really recommend getting a massage there

spa on site and treatment was awesome

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage

it says its a hotel & spa while the only spa thing they have is a room where you can book massages

you re depending on wifi you may experience issues, but that seems pretty common for guatemala hotels

there was no room service and spotty internet.